Joy Subscriptions App for Shopify

Joy Subscriptions App

Grow subscriptions & retention with 24/7 human support
Rating
5.0
Feedback
436
Reviews
Chart
#521
Shopify

All reviews

5 / 5 Share
Dec. 15, 2024

Amazing support, works well. Damian and William are a great help.

Store Using app Total reviews Average rating
Leaf & Berry 16 days 3 5.0
Developer Reply

Thank you so much for your kind words! We're thrilled to hear that Damian and William could assist you and that you're happy with the app. If you need anything else, we're always here to help!

5 / 5 Share
Dec. 11, 2024

Actualmente una aplicación gratuita que me soluciona el tipo de servicio que necesito. Recien lo instale y tuve la ayuda de JAde para la instalación y traducción, por el momento muy satisfecha, espero que continue asi de facil!

Store Using app Total reviews Average rating
Mariee Atelier Floral About 1 hour 4 4.8
Developer Reply

¡Muchas gracias por tu comentario! Nos alegra saber que la aplicación cumple con tus necesidades y que Jade pudo ayudarte con la instalación y traducción. Estamos aquí para asegurarnos de que todo siga siendo fácil y eficiente. ¡No dudes en contactarnos si necesitas más ayuda!

5 / 5 Share
Dec. 10, 2024

Very quick to respond and so helpful. They were able to bulk add all of my products and make sure everything was functioning as it should.

Store Using app Total reviews Average rating
Developer Reply

We’re so happy to hear that our team could assist you quickly and ensure everything is working perfectly. Bulk-adding your products can be tricky, so we’re glad we could help make it seamless for you. Let us know if there’s anything else we can do!

5 / 5 Share
Dec. 6, 2024

Yes I would, I got the help and support I needed

Store Using app Total reviews Average rating
Wholistic Herbals Uk About 1 hour 1 5.0
Developer Reply

Thank you for recommending Joy Subscription! We’re so glad to hear our team could provide the help and support you needed. If there’s anything else we can do, just let us know!

5 / 5 Share
Dec. 4, 2024

the customer service is responsive and prompt in resolving my issues. app has thus far been easy to use!

Store Using app Total reviews Average rating
A Fresh Day Co. 5 days 2 5.0
Developer Reply

Thank you for your positive feedback! We're delighted to hear the app is easy to use and that our support team was able to help promptly. Let us know if you ever have further questions or suggestions!

5 / 5 Share
Dec. 3, 2024

Great support team! Quickly customized the app to fit my needs. Highly recommended!

Store Using app Total reviews Average rating
Developer Reply

Wow, thank you for the recommendation! We’re happy to hear the team could customize the app to suit your needs. If you have more ideas or feedback, we’re all ears.

5 / 5 Share
Dec. 3, 2024

Our store is on a vintage theme, so I wasn't able to install the widget myself. The support team were fantastic, they had it installed and set up quickly and efficiently. Great service, thank you!

Store Using app Total reviews Average rating
Brown's Natural Pet Store About 2 hours 5 5.0
Developer Reply

Thank you for sharing your experience! It’s great to know our team could help get everything set up for your vintage theme. We're here anytime you need more assistance!

5 / 5 Share
Dec. 2, 2024

Awesome support ! Great application !

Store Using app Total reviews Average rating
Boosthé About 2 hours 2 5.0
Developer Reply

Thanks so much! We're thrilled to hear you’re enjoying the app and support. If there’s anything else we can do for you, just let us know!

5 / 5 Share
Dec. 2, 2024

Store Using app Total reviews Average rating
The Kali Luxe Shop About 21 hours 2 5.0
Developer Reply

Thank you for the 5-star rating! Your support means the world to us. If you ever have questions or feedback, we’re here to help!

5 / 5 Share
Dec. 2, 2024

I am very please with the help I received to help me set up this app on my exciting account. I would recommend this app in the future. Alyssa and Jade were phenomenal to work with.

Store Using app Total reviews Average rating
Malori.A Designs About 13 hours 2 5.0
Developer Reply

Thank you so much for your kind words and recommendation! Alyssa and Jade will be thrilled to know their support made a difference. We’re here whenever you need us. 😊

5 / 5 Share
Dec. 1, 2024

Fantastic immediate support! Thanks so much to Charles!

Store Using app Total reviews Average rating
Shells Sourdough About 2 hours 5 5.0
Developer Reply

We're so glad Charles could provide such timely support! Thank you for sharing your experience, and don’t hesitate to reach out if you need anything else.

5 / 5 Share
Nov. 29, 2024

Excellent customer service. Immediate response and able to fix things on the back end so I didn't have to code anything. Much better than the other app I was using in the past.

Store Using app Total reviews Average rating
Dr. Tyna's Supplement Store 36 minutes 2 5.0
Developer Reply

Thank you for your feedback! We're thrilled to hear you had such a great experience with our customer service and found it hassle-free. Glad to know we could make things easier for you! 😊

5 / 5 Share
Nov. 29, 2024

I highly recommend this app! The customer support has been amazing and I could not have accomplished what I needed without them. Their help is much appreciated.

Store Using app Total reviews Average rating
Haigh's Honey Farm 3 days 3 5.0
Developer Reply

Thank you for your kind words! We're so glad to hear the app and our support team have been helpful for you. Your recommendation means a lot to us! 😊

5 / 5 Share
Nov. 29, 2024

I recently had the pleasure of working with Alyssa while setting up the Joy app for my Shopify store, and I couldn’t be happier with the experience! Alyssa was incredibly patient, knowledgeable, and responsive throughout the process. She guided me step-by-step, addressing all my questions with clear and helpful explanations. Her positive attitude and dedication to ensuring my app was installed and functioning perfectly truly stood out. Exceptional customer service like this makes all the difference—thank you, Alyssa, for going above and beyond! Highly recommend!

Store Using app Total reviews Average rating
Secure Measures 26 days 2 5.0
Developer Reply

Thank you for sharing your wonderful experience! We're thrilled to hear how helpful and supportive Alyssa was during your setup process. Exceptional customer service is what we aim for, and it’s great to know Alyssa made such a positive impact. Your recommendation means so much to us—thank you! 😊✨

5 / 5 Share
Nov. 25, 2024

This is hands down the best subscription app on Shopify! It’s incredibly easy to use and offers all the features you could ever need to manage subscriptions seamlessly. The customer support is absolutely amazing, they are available 24/7 and always go above and beyond to help with anything you can think of. Highly recommend!

Store Using app Total reviews Average rating
RELICODES 9 days 2 5.0
Developer Reply

Thank you for your amazing feedback! Making things seamless and being there 24/7 for our users is what we strive for. Your recommendation means the world to us! 😊

5 / 5 Share
Nov. 23, 2024

Abby was great! Really helpful and quick.

Store Using app Total reviews Average rating
Wide Eyed Wines 2 days 1 5.0
Developer Reply

Thank you for your feedback! We’re happy to hear you had such a great experience. We’re always here to help! 😊

5 / 5 Share
Nov. 22, 2024

Really useful, Hana was very supportive and helpful through the chat to translate the app

Store Using app Total reviews Average rating
Coro Coffee 2 days 1 5.0
Developer Reply

Thank you for your feedback! We're glad to hear you found the app useful and that our support team was able to assist you effectively. We're always here to help! 😊

5 / 5 Share
Nov. 21, 2024

I just downloaded this app to my store to set up a recurring subscription product and it's good! It's free, built for Shopify, and user-friendly/intuitive. The customer service is great and Sonny was super helpful and polite. There is some room for improvement: adding conditional logic for cancellation and pause rules would be nice. I would also love it if we could edit the verbiage ourselves and write custom policies without having to reach out to support. That being said, the support team is super helpful and responsive, so it's okay how it is for now.

Store Using app Total reviews Average rating
Lolly & Pop by Toothpillow About 2 hours 1 5.0
Developer Reply

Thank you for your thoughtful feedback! We're so glad to hear you're enjoying the app and found it intuitive and user-friendly. Your suggestions for improvement are greatly appreciated—we’re always looking for ways to enhance the experience. It’s wonderful to know our support team has been helpful and responsive. Thanks for giving Joy Subscriptions a try! 😊

5 / 5 Share
Nov. 20, 2024

These guys are fantastic!!!! We had a custom theme that did not support any subscription app but Joy figured out how to customize their app to run on our theme and helped us set up all of our products with a subscription option in our store. Abby from their support team was incredibly helpful, professional and proactive in getting us all set up and Andrew from the technical team made it all happen. After having dealt with many different apps on Shopify and lots of frustrations and nowhere to turn when things don't work, Joy Subscription is truly a joy to work with. Can't recommend enough!!!

Store Using app Total reviews Average rating
Doctor D. Schwab Skin Care About 22 hours 2 5.0
Developer Reply

Thank you for sharing your amazing experience! We’re thrilled to hear Joy Subscriptions was able to customize the app for your theme and get everything set up seamlessly. It’s wonderful to know our team went above and beyond to help you out. Your recommendation means the world to us! 😊

5 / 5 Share
June 22, 2025

| Amazing App with Unmatched Support from Audrey! The Joy Subscriptions app by AVADA is truly a fantastic tool, but what takes it to the next level is the incredible support provided by Audrey. From the very start, Audrey has been an absolute superstar! She guided us through the setup process with such patience and expertise, making everything feel so seamless. Audrey's dedication to helping us optimize our subscription model was unmatched. She didn’t just answer questions; she anticipated our needs and offered proactive solutions that made a huge difference. Her deep knowledge of the app and her willingness to go above and beyond to ensure everything worked perfectly really impressed us. I cannot recommend Joy Subscriptions enough, and a big part of that is because of Audrey’s outstanding support. If you’re looking for a reliable app backed by someone as knowledgeable and helpful as Audrey, you’ve found the perfect solution! Thank you, Audrey, for making our experience so smooth and successful!

Store Using app Total reviews Average rating
Kippenpakket.nl 3 months 27 5.0
Developer Reply

Thank you for your glowing review! We’re thrilled to hear how much Joy Subscriptions has helped and how Audrey made your experience so seamless. It’s always our goal to provide outstanding support, and your kind words inspire us to keep delivering! 😊✨

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