All reviews

Rating Breakdown

  • 5
    95% (318 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 95% (317)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 23, 2025

We have only recently installed this app, so far it does what it says it does. But the highlight has been the 5 customer support service! Julie has been incredibly helpful answering our questions and getting everything set up seamlessly and promptly.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2025

Quick and reliable customer support. They will help fix anything very fast and are very cooperative. The best part is the instant response to any query and all are human agents, no AI bots to waste customer's time. They give personalized responses to problems.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2025

Great support, easy to deal with, super accommodating. Felicity was an absolute star!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2025

Aby hat uns gut geholfen!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2025

The Joy Subscription App is extremly efficient. Love it! It has lots of intersting features that are super beneficial especially if you want to generate recurring revenue. The team is super helpfull as well in case you need support, they are always there :)

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2025

The support team has been very prompt in helping us to personalise the app for our business. Definitely recommend this app. Inside Shopify, it looks clear and easy to navigate for customers to manage their own subscriptions with plenty of options for flexibility.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2025

Just installed the app – so far it fits perfectly with my theme and I love the clean design. I’ll be able to comment more on the features’ efficiency once I’ve explored it fully, but so far so good! Special thanks to Andrew and Felicity who were both incredibly fast to respond and super helpful. Great first impression!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2025

I'm truly grateful for the incredible support,Audrey and Doris went above and beyond to ensure everything was taken care of. It was genuinely one of the best customer service experiences I've ever had

Store

Lustrao

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2025

I love this App. It's really excellent to have assistant Felicity to help me. Their tech team is very helpful. I'm very busy. They saved me a lot of time. The App is easy to use. I hightly recommend this App. Sheng

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2025

great service and support! Thanks to Hana for the kind assist

Using app

21 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2025

Per ora completamente gratuita, è personalizzabile ma bisogna chiedere all'assistenza che però è attiva h24 e fa tutte le modifiche che richiedi. Ho parlato con più persone e tutte gentilissime (Julia, Jasmine ed Heni)

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2025

Setup is made easy with the help of great support staff like Sonny. He made the necessary changes for me so fast I could move on to other things!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 8, 2025

Love working with the team. Always so responsive and supportive!

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2025

Using app

18 minutes

Total reviews

4

Average rating

4.0

5 / 5 Share

July 8, 2025

Jasmine is the best

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2025

Great App & Even Better Support! The Joy Subscription App is super easy to use and does exactly what we needed for managing subscriptions. Big shoutout to Riley from the support team—super helpful, quick to respond, and made the whole setup process smooth. Highly recommend this app!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2025

Thanks to Hanna for her help and promptness !

Using app

11 days

Total reviews

6

Average rating

4.3

5 / 5 Share

July 6, 2025

Jasmine and Andrew helped me alot in my customization of my email and logo and it was a smooth experience, i am really happy with the support they provided and would recommend this application to everyone

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2025

Great support. Up to know everything works well

Store

NUVÉRA

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2025

Réactif, pro, et rapide.

Using app

4 months

Total reviews

1

Average rating

5.0