All reviews

Rating Breakdown

  • 5
    94% (346 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 96% (345)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 10, 2025

Very fast an good support helped me within seconds, everytime i need help, would definetly reccomend using joy

Store

Luniva

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2025

Riktigt bra app som sköter hela processen samt riktigt bra support

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

The app is great, straightforward to use. I don't have any subscriptions yet I've just set it up but it was super quick and the support is top notch. Alice, Riley and Hana are superstars :)

Using app

About 13 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

Une application géniale, simple à prendre en main et ultra-puissante ! On peut créer facilement des bundles et des abonnements totalement sur mesure. L’équipe support est exceptionnelle : Hana, la responsable client, est toujours à l’écoute et hyper réactive, et Andrew, le développeur, agit avec une rapidité impressionnante. Il réalise exactement ce dont on a besoin, à chaque fois. Le tout gratuitement ! C’est rare de trouver un tel niveau de service. Un grand bravo à toute l’équipe !

Using app

2 months

Total reviews

5

Average rating

3.8

5 / 5 Share

Aug. 7, 2025

Toller Support

Using app

About 14 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

Iris was very helpful and knew exactly what I wanted to achieve for my online store! 5 stars for her quick response and resolution!

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

Thanks to Abby for helping me solving the payment recovery setup

Store

MYHIXEL

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 3, 2025

Best application, and Mirra is the best customer support

Store

Patlemy

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

thank you very much!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2025

We have only recently installed this app, so far it does what it says it does. But the highlight has been the 5 customer support service! Julie has been incredibly helpful answering our questions and getting everything set up seamlessly and promptly.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2025

Quick and reliable customer support. They will help fix anything very fast and are very cooperative. The best part is the instant response to any query and all are human agents, no AI bots to waste customer's time. They give personalized responses to problems.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2025

Great support, easy to deal with, super accommodating. Felicity was an absolute star!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2025

Aby hat uns gut geholfen!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2025

The Joy Subscription App is extremly efficient. Love it! It has lots of intersting features that are super beneficial especially if you want to generate recurring revenue. The team is super helpfull as well in case you need support, they are always there :)

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2025

The support team has been very prompt in helping us to personalise the app for our business. Definitely recommend this app. Inside Shopify, it looks clear and easy to navigate for customers to manage their own subscriptions with plenty of options for flexibility.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2025

Just installed the app – so far it fits perfectly with my theme and I love the clean design. I’ll be able to comment more on the features’ efficiency once I’ve explored it fully, but so far so good! Special thanks to Andrew and Felicity who were both incredibly fast to respond and super helpful. Great first impression!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2025

I'm truly grateful for the incredible support,Audrey and Doris went above and beyond to ensure everything was taken care of. It was genuinely one of the best customer service experiences I've ever had

Store

Lustrao

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2025

I love this App. It's really excellent to have assistant Felicity to help me. Their tech team is very helpful. I'm very busy. They saved me a lot of time. The App is easy to use. I hightly recommend this App. Sheng

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2025

great service and support! Thanks to Hana for the kind assist

Using app

21 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

July 10, 2025

Per ora completamente gratuita, è personalizzabile ma bisogna chiedere all'assistenza che però è attiva h24 e fa tutte le modifiche che richiedi. Ho parlato con più persone e tutte gentilissime (Julia, Jasmine ed Heni)

Using app

About 16 hours

Total reviews

1

Average rating

5.0