Joy Loyalty Program & Rewards
Maximize loyalty with rewards, points, VIP tier, membership
Rating
4.9
feedback
1,619
chart
#98
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
24%
-
Less than a month
27%
-
Less than a year
30%
-
More than a year
7%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with a common theme being the exceptional customer service provided by the support team. Users consistently praise the quick response times, clear explanations, and helpful assistance they received from team members like Hana, Sonny, Audrey, and Alyssa. The app itself is also highly regarded for its user-friendly interface, cool features, and effectiveness in boosting customer engagement and sales. Some users mentioned minor compatibility issues with their themes, but these were promptly resolved by the responsive support team. Overall, users appreciate the app's functionality and the outstanding support they receive.
Highlights
Review RSS Feed
All reviews
March 10, 2026
Customer service is exerllent! I am just starting out to try a reward programme , not really know how to set up properly, the customer service team "Hana" who is patiently guide me through and even help me to set up, thank you so much. my very first reward app is alive now, hope it will help my store better, let us see.
March 9, 2026
I was having trouble setting up a flow using a third-party app they don't natively support. Despite that, their support team went completely out of their way to help me, showing me exactly how to get my request up and running. Truly excellent customer service!
March 9, 2026
The team at Joy are always super quick to resolve any issues. Hana helped resolve an issue we had with one of our multiplier programs within a few minutes.
March 8, 2026
parfait, simple à utiliser et le support (j'ai échangé avec Sonny) est efficace, professionnel, je recommande !
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