Joy Loyalty Program & Rewards
Flexible loyalty rewards program, points, VIP tier, membership
Rating
4.9
feedback
1,597
chart
#114
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
24%
-
Less than a month
27%
-
Less than a year
30%
-
More than a year
7%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by team members like Hana, Alyssa, Audrey, Sonny, and others. Users appreciate the app's features, ease of use, and the effectiveness of the loyalty program in retaining customers. The support team is praised for being responsive, helpful, and going above and beyond to assist with setup, troubleshooting, and customization. Some users mentioned minor glitches or bugs initially but were impressed by the quick resolution by the support team. Overall, the app is highly recommended for its functionality and outstanding customer service.
Highlights
Review RSS Feed
All reviews
Feb. 16, 2026
Great customer service!! Audrey and Abby were amazing with helping get things configured and ready for launch!!
Feb. 14, 2026
Great service by very responsive team. Hana responded very quickly to queries.
Feb. 9, 2026
We've been using Joy for over a year now. It's user-friendly and easy to use + the helpdesk is always there in case you have a quick question or issue about customer points. Their rep Hana was very helpful and quick to answer my concern about overlapping buttons on our website :) Easy fix when you have the right type of help!
Feb. 8, 2026
It's a wonderful loyalty program, especially for small businesses like us. Very easy to set up and navigate. Hana did a great job helping us out during the onboarding. She helped us set things up, which gave us a headstart! Thanks, Hana!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more