Joy Loyalty Program & Rewards for Shopify

Joy Loyalty Program & Rewards

Flexible Shopify loyalty program & rewards app

Rating

4.9

feedback

1,536

Reviews

chart

#167

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    13%
  • Less than a day
    24%
  • Less than a month
    27%
  • Less than a year
    29%
  • More than a year
    7%

Reviews Summary

The reviews for the Joy Loyalty Program app on Shopify are overwhelmingly positive, with users praising the excellent customer service provided by team members like Hana, Audrey, and Sonny. Customers appreciate the quick responses, clear communication, and efficient problem-solving skills of the support team. The app itself is described as easy to use, cost-effective, and feature-rich, making it a standout choice for enhancing customer loyalty and engagement. Users highlight the intuitive backend interface, the effectiveness of the points reward system, and the seamless integration with Shopify. Overall, the Joy Loyalty Program app is highly recommended for its user-friendly platform and exceptional customer support.

Highlights

Positive customer service experience with team members like Hana, Audrey, and Sonny
Ease of use and effectiveness of the app in enhancing customer loyalty
Cost-effectiveness and feature-rich nature of the app
Seamless integration with Shopify
Highly recommended for user-friendly platform and exceptional customer support

Rating Breakdown

  • 5
    95% (1,453 ratings)
  • 4
    3% (50 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 98% (1,501)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 16, 2025

Je suis très satisfaite de Joy. C’est de loin la meilleure application de fidélité que j’ai testée — et j’en ai essayé beaucoup. Les fonctionnalités sont complètes, le tarif est adapté, même pour les petites structures, et l’expérience globale est fluide et efficace. Petit bémol toutefois : les traductions ne sont disponibles que sur le plan supérieur, ce qui est un peu dommage. Mais honnêtement, cela reste un détail face à la qualité du service. Le support est ultra réactif, 24/7, ce qui est franchement impressionnant. Merci à toute l’équipe pour ce travail remarquable, merci à alyssa.

Using app

--

Total reviews

14

Average rating

3.6

5 / 5 Share

Dec. 16, 2025

The customer support is very responsive, and any configuration issues we encountered were resolved quickly. Special thanks to Hana for the prompt and professional support throughout the setup process:)

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2025

Trying it out for somedays now, rich in features but what is great is the customer service. They are amazing

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

All in one loyalty app with tons of customizability. Amazing support from Hana, Thanks again!

Using app

12 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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