Joy Rewards & Loyalty Program for Shopify

Joy Rewards & Loyalty Program

Shopify Loyalty App & Rewards, Loyalty Program & Referrals

Rating

4.9

feedback

1,870

Reviews

chart

#173

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    15%
  • Less than a month
    25%
  • Less than a year
    44%
  • More than a year
    7%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the app's functionality and the exceptional customer support provided by the team. Users highlighted the ease of setting up the app, the variety of features available for loyalty programs, and the quick and efficient assistance received from support team members like Hana, Audrey, Sonny, and Damian. Customers appreciated the responsiveness and patience of the support team in guiding them through the setup process and customizations. The app was described as versatile, user-friendly, and offering a wide range of customization options.

Highlights

Positive reviews highlighting the app's functionality and ease of use, as well as the variety of features available for loyalty programs.
Exceptional customer support provided by team members like Hana, Audrey, Sonny, and Damian, with users praising their responsiveness, patience, and efficiency in assisting with setup and customizations.

Rating Breakdown

  • 5
    95% (1,783 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (16 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 19, 2024

I have found this application to be highly effective for my clients, and it is user-friendly. Whenever I have inquiries, the support team is extremely helpful and responds promptly.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Super, Hana a réglé mon problème rapidement

Store

Zoopiz

Using app

--

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 18, 2024

It's an excellent rewards application. It would be ideal to have the option to exclude customers from the program based on their tags, instead of doing it individually.

Using app

--

Total reviews

3

Average rating

4.3

Developer Reply

Hello there, Thank you for your feedback and for sharing your thoughts about the Joy Loyalty app. We're thrilled to hear that you're finding it valuable for your rewards program. We wanted to follow up regarding your suggestion to exclude customers from the program based on their tags. We're happy to let you know that this functionality is already available as part of our Advanced Plan. By upgrading, you’ll gain access to this feature, allowing you to exclude customers automatically based on their tags, streamlining your rewards program. Additionally, the Rule engine feature will enable you to reward points based on a variety of customizable conditions, such as customer segments, order details, email domains, countries, and more. This flexibility can help you tailor your loyalty program to meet your business goals effectively. If you’re interested, we’d be happy to assist you with the upgrade process or provide more details about these features. Please feel free to reply to this email, and we can get started right away. Thank you again for choosing Joy Loyalty to support your business. Best regards, Joy Loyalty Team

5 / 5 Share

Dec. 18, 2024

L'application fonctionne super bien. De plus le service client est super. Ils répondent à nos questions efficacement et nous aident à créer les pages nécessaires sur le site.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

SO far so good with the help of Hana setup goes well , im still testing the system hope it will satisfy my needs

Using app

About 1 hour

Total reviews

2

Average rating

3.0

All reviews

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