Joy Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Loyalty Program & Referrals
Rating
4.9
feedback
2,047
chart
#503
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
13%
-
Less than a month
23%
-
Less than a year
45%
-
More than a year
11%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service provided by team members like Jade, Hana, Alyssa, Prakash, and others. Customers appreciate the prompt and knowledgeable assistance they received during setup and ongoing support. The app itself is described as practical, easy to configure, and feature-rich, offering comprehensive loyalty program solutions that are highly customizable. Users highlight the seamless functionality, sleek interface, and the ability to boost customer engagement and retention. However, there are a few negative reviews mentioning issues with misleading information about the free plan's limitations and occasional loading problems.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 19, 2025
April was very helpful in helping me fix an issue I had with my POS and the Joy App. Thank you April!
April 19, 2025
Die Hilfe von Hana war super, und mein Problem wurde schnell gelöst. Kann es nur empfehlen sehr guter Support
Using app
About 19 hours
Total reviews
6
Average rating
5.0
April 18, 2025
Abby was so quick to coordinate adding their points calculator to our website, was very friendly, and provided great customer service.
April 18, 2025
Everything is perfect. Sonny is very helpfull. JOY is better than SMILE which is OVERPRICED and can't even translate something.
April 16, 2025
Pretty gooooood app. Has all the bells and whistles I need for my loyalty program. Love how it integrates with Klaviyo and for the price - it's even better when compared to the other apps out there. The support team is incredible also for any of my (somewhat silly) questions I have and go above and beyond every time!
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