Joy Rewards & Loyalty Program for Shopify

Joy Rewards & Loyalty Program

Shopify Loyalty App & Rewards, Loyalty Program & Referrals

Rating

4.9

feedback

1,957

Reviews

chart

#412

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    13%
  • Less than a month
    23%
  • Less than a year
    46%
  • More than a year
    11%

Reviews Summary

The reviews for the Joy Loyalty App are overwhelmingly positive, with users praising the app's ease of use, helpful features, and exceptional customer support. Many reviewers highlighted the quick and efficient assistance they received from customer service representatives like Hana, Audrey, Sonny, and Abby. Users appreciated the customization options, seamless integration with Shopify, and the ability to set up loyalty programs effortlessly. The app's functionality, user-friendly interface, and the support team's responsiveness were key highlights in the reviews. However, a few users mentioned minor setup issues that were promptly resolved by the support team, indicating a positive overall experience with the app.

Highlights

Ease of use and customization
Exceptional customer support
Efficient assistance
Seamless integration with Shopify
Minor setup issues promptly resolved

Rating Breakdown

  • 5
    95% (1,866 ratings)
  • 4
    3% (62 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (17 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 15, 2025

excellent support, sonny helped with a slight issue i was having it was fixed immediately

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 15, 2025

Fast response from Haha. thank you Haha

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2025

Installed the app and had some quick quistions about it. Alyssa had all the answers and even helped with a little coding while the technical team wasn't available at that time. The app is easy to use en flexibel enough to implement all idea's you have about Loyalty. Great app with very nice features to bad we are not big enough to upgrade to an higher subscription to use even more features.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2025

I love an App that has chat support and they are not only 1) responsive and 2) actually help with your questions or needs. I just downloaded Joy and I had a couple setup questions/clarifications and Prakash was on in a couple minutes and walked me through all my needs. I went from a "maybe I'll keep looking at other solutions" to "I'm sticking with Joy" in one chat session. Very extensive setup guide and very helpful support make this a no-brainer!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

Fantastic customer experience with Audrey championing a dev update to link Form completion with automatic Loyalty App sign-up. A great outcome that dramatically improved my store's CX/UX. Thanks again Audrey!

Using app

--

Total reviews

2

Average rating

5.0

All reviews

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