Joy Loyalty Program & Rewards
Points program, loyalty points, rewards, VIP tier, membership
Rating
4.9
feedback
1,570
chart
#101
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
24%
-
Less than a month
27%
-
Less than a year
29%
-
More than a year
6%
Reviews Summary
The reviews for the Joy app are overwhelmingly positive, highlighting the excellent customer service provided by team members like Hana, Audrey, Sonny, and others. Users appreciate the app's ease of use, smooth setup process, and comprehensive features for managing loyalty programs. The support team is praised for being responsive, helpful, and patient in assisting with any issues or questions. Some users mention that the app offers great value for its pricing and that it has helped improve customer engagement and loyalty on their Shopify stores. However, there are a few mentions of minor issues like translation availability only on higher plans and initial setup challenges.
Highlights
Review RSS Feed
All reviews
Jan. 9, 2026
Hana has assisted me on everything I have questions on regardless if it was free plan or pro plan. Very responsive, very helpful, very worthy to invest for e-commerce :D
Jan. 9, 2026
The app has many good features and can fit most eshop. CS (especially Hana) is really helpful on all our question and bugs fixing. I can get all support from them. Thank you so much.
Jan. 8, 2026
Jan. 6, 2026
Hana was extremely helpful with helping my business migrate over loyalty points from a different loyalty program :)
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