Joy Loyalty Program & Rewards for Shopify

Joy Loyalty Program & Rewards

Flexible Shopify loyalty program & rewards app

Rating

4.9

feedback

1,524

Reviews

chart

#178

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    13%
  • Less than a day
    24%
  • Less than a month
    27%
  • Less than a year
    29%
  • More than a year
    6%

Reviews Summary

The reviews for the Joy Loyalty Program app on Shopify are overwhelmingly positive, with users praising the excellent customer service provided by team members like Hana, Audrey, and Sonny. Customers appreciate the quick responses, clear communication, and efficient problem-solving skills of the support team. The app itself is described as easy to use, cost-effective, and feature-rich, making it a standout choice for enhancing customer loyalty and engagement. Users highlight the intuitive backend interface, the effectiveness of the points reward system, and the seamless integration with Shopify. Overall, the Joy Loyalty Program app is highly recommended for its user-friendly platform and exceptional customer support.

Highlights

Positive customer service experience with team members like Hana, Audrey, and Sonny
Ease of use and effectiveness of the app in enhancing customer loyalty
Cost-effectiveness and feature-rich nature of the app
Seamless integration with Shopify
Highly recommended for user-friendly platform and exceptional customer support

Rating Breakdown

  • 5
    95% (1,443 ratings)
  • 4
    3% (49 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 98% (1,491)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 2, 2025

L’application est très intuitive et fonctionne parfaitement pour gérer un programme de fidélité professionnel. Mention spéciale à Audrey de l’assistance, qui est toujours réactive, claire et efficace. Son accompagnement a vraiment facilité la mise en place de l’outil. Je recommande.

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Love the app and Hana was very helpful with support. The app was easy to set up and support was on stand by for any issues that popped up. Our customers love the ease of the program and customer service loves that they can add points when needed.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

excellent customer service!

Store

LUME.

Using app

5 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

非常棒 支持各种开发和服务支持,非常好用。也便宜建议一直这么良心下去。

Store

RayNeo

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

Hana was incredibly helpful throughout my support interaction. She responded quickly, understood my issue right away, and made the whole process easy to navigate. Her communication was clear, friendly, and efficient, which made resolving my problem much smoother. I really appreciate her assistance thank you, Hana!

Using app

20 minutes

Total reviews

3

Average rating

5.0

All reviews

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