Joy Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Loyalty Program & Referrals
Rating
4.9
feedback
1,870
chart
#173
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the app's functionality and the exceptional customer support provided by the team. Users highlighted the ease of setting up the app, the variety of features available for loyalty programs, and the quick and efficient assistance received from support team members like Hana, Audrey, Sonny, and Damian. Customers appreciated the responsiveness and patience of the support team in guiding them through the setup process and customizations. The app was described as versatile, user-friendly, and offering a wide range of customization options.
Highlights
Rating Breakdown
All reviews
Dec. 19, 2024
I have found this application to be highly effective for my clients, and it is user-friendly. Whenever I have inquiries, the support team is extremely helpful and responds promptly.
Dec. 18, 2024
It's an excellent rewards application. It would be ideal to have the option to exclude customers from the program based on their tags, instead of doing it individually.
Hello there, Thank you for your feedback and for sharing your thoughts about the Joy Loyalty app. We're thrilled to hear that you're finding it valuable for your rewards program. We wanted to follow up regarding your suggestion to exclude customers from the program based on their tags. We're happy to let you know that this functionality is already available as part of our Advanced Plan. By upgrading, you’ll gain access to this feature, allowing you to exclude customers automatically based on their tags, streamlining your rewards program. Additionally, the Rule engine feature will enable you to reward points based on a variety of customizable conditions, such as customer segments, order details, email domains, countries, and more. This flexibility can help you tailor your loyalty program to meet your business goals effectively. If you’re interested, we’d be happy to assist you with the upgrade process or provide more details about these features. Please feel free to reply to this email, and we can get started right away. Thank you again for choosing Joy Loyalty to support your business. Best regards, Joy Loyalty Team
Dec. 18, 2024
L'application fonctionne super bien. De plus le service client est super. Ils répondent à nos questions efficacement et nous aident à créer les pages nécessaires sur le site.
Dec. 17, 2024
SO far so good with the help of Hana setup goes well , im still testing the system hope it will satisfy my needs
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