Joy Loyalty Program & Rewards for Shopify

Joy Loyalty Program & Rewards

Points program, loyalty points, rewards, VIP tier, membership

Rating

4.9

feedback

1,584

Reviews

chart

#127

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    24%
  • Less than a month
    27%
  • Less than a year
    29%
  • More than a year
    7%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by team members like Hana, Alyssa, Audrey, Sonny, and others. Users appreciate the app's features, ease of use, and the effectiveness of the loyalty program in retaining customers. The support team is praised for being responsive, helpful, and going above and beyond to assist with setup, troubleshooting, and customization. Some users mentioned minor glitches or bugs initially but were impressed by the quick resolution by the support team. Overall, the app is highly recommended for its functionality and outstanding customer service.

Highlights

Positive customer support experience
Effective loyalty program features
Ease of use and setup
Quick resolution of issues
Minor glitches resolved promptly

Rating Breakdown

  • 5
    94% (1,495 ratings)
  • 4
    3% (51 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 98% (1,539)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 29, 2026

The app works exactly as needed with all the features mentioned, and Hana handled all my questions smoothly and showed me all the steps needed!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Hana quickly asnwered my question

Using app

12 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Great customer support from Hana!

Store

epoché

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

The problems are solved well with quick support(Hana helped). When selling overseas, it's good to make rewards according to the country

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2026

Great service, Responsive & helpful!

Store

L@ME

Using app

About 21 hours

Total reviews

4

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more