Joy Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Loyalty Program & Referrals
Rating
4.9
feedback
2,040
chart
#493
All reviews
Rating Breakdown
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April 12, 2025
So far the app has been great! I just had a big issue with my theme and getting everything set up and Hana was able to quickly fix it. Excited to implement this into my store!
April 10, 2025
Audrey and Charles were both super helpful! I appreciated the prompt responses!
April 9, 2025
Having investigated all the leading options for reward programme apps, Joy came out on top for us in terms of features & integrations as well as price point. We found a couple of small bugs during set up and Alyssa & Sonny from support handled these perfectly, customer support is fantastic! I can definitely recommend the Joy app to anyone looking for a rewards programme on Shopify – it was the right decision for us going with these guys.
April 8, 2025
Customer Service is 1st Rate, very responsive and super helpful. Have worked with several members of the team including Hana (who was amazing). All questions were answered quickly.
April 7, 2025
The Joy Loyalty support team was incredibly responsive and helpful. They quickly resolved all technical issues and made custom adjustments based on my specific requests. I really appreciated how they took the time to understand my business needs and provided tailored solutions. Highly recommended for both their platform and outstanding support!
April 5, 2025
Most helpful team on shopify!! Definitely recommend special thanks to, Jasmine and Raymond, our technical supporters
April 4, 2025
Jade was very helpful and was able to solve the issue I was having with my app.
April 2, 2025
I have only recently started using the app in my business and received prompt and helpful advise when I needed further clarification on how to ensure it is set up correctly for use by us and also our customers. Jade was incredibly knowledgeable and answered all of my questions.
April 2, 2025
I had the chance to speak with different members of the customer service team, including Alyssa, who provided great support during the migration and setup of the entire system to ensure continuity of service for our customers! I highly recommend this app for its features and outstanding customer support.
April 1, 2025
I really like this plugin; it's practical and easy to configure. Additionally, Hana's service is excellent, making it highly recommended.
April 1, 2025
This loyalty program app is truly outstanding! It’s incredibly easy to use, with a sleek and well-designed interface that makes setting up and managing rewards effortless. The features are comprehensive and highly customizable, allowing us to create a loyalty program that perfectly fits our brand and customers' needs. From points-based rewards to referral programs, everything works seamlessly, helping us boost customer engagement and retention. One of the best aspects of this app is the top-notch customer support. The response time is impressively fast, and the support team is always ready to assist with any questions or issues. A huge shoutout to Prakash, Elle, and Alyssa, who have been extremely helpful and professional in resolving our inquiries quickly and efficiently. Their dedication and expertise truly enhance the overall experience of using this app. If you're looking for a reliable and feature-rich loyalty program solution for your Shopify store, I highly recommend this app. It not only improves customer retention but also provides exceptional support to ensure everything runs smoothly. Definitely a must-have for any business looking to build strong customer relationships!
March 31, 2025
L'application fonctionne très bien et gère tout automatiquement. Pour accéder à toutes les options en français, il est nécessaire de souscrire au premier abonnement. Par ailleurs, le service client est excellent. J'ai eu l'occasion de travailler avec Hana et je n'ai que du positif à dire !
March 31, 2025
Still setting up the App but so far it's lived up to expectations from the functionality in the Free option. Customer support has been fantastic with assisting getting everything set up so far with Hana being very helpful.