All reviews

Rating Breakdown

  • 5
    95% (1,558 ratings)
  • 4
    3% (54 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 98% (1,603)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 29, 2025

We’ve had an excellent experience with the Joy loyalty app. It’s quick to install, easy to use, and backed by outstanding customer service — fast, clear, and always helpful. A smooth setup and reliable support make this app a great choice for any loyalty program.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 29, 2025

Customer service is so supportive. Hanna is so helpful and patient :)

Using app

5 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

We are under the Free Trial currently, and we had a few questions. We contacted customer support, and Hana was amazing. They answered all our questions quickly and provided screenshots to help guide us through our questions. So far, we are liking what we see from Joy and we are considering signing on for it!

Using app

1 day

Total reviews

5

Average rating

4.4

5 / 5 Share

Aug. 27, 2025

Wounderful support

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Sonny is the GOAT! The app works as intended, lots of ways to configure and use. Love it!!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2025

The app itself works well and the customer service team is quick to respond when there are problems. abby has helped me out a lot!

Store

Rokid

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

Hana was super Helpful

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

I’ve been working with Audrey, William, and Jade from the Joy app team, and they’ve been incredibly helpful so far! The setup process is still halfway, but everything has been done very quickly, and they keep me updated at every step. I really appreciate this kind of attentive and efficient service. I’m confident that my whole setup journey with them will be smooth and successful. Highly recommend!

Store

COLLEET

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

It's a very great app. customer service is also great they respond quickly. nothing to say negative about this app. they have amazing company and team.

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 18, 2025

Easy to use and even better customer service. I've used this app for years and really enjoy it.

Using app

About 2 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Aug. 17, 2025

The entire app team has been extremely supportive during the installation process. They are very responsive, and if a problem arises, it is quickly resolved. We are especially grateful to Hana, who has been assisting us since the beginning of our journey. We specialize in wine sales, and the app is perfect for us, offering great flexibility. It is easy for your customers to use.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2025

Using app

1 day

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

It is an excellent application that helps customers to be more loyal to your store, and helps you grow your business The support team, especially Alyssa, is very patient & very supportive & professional

Using app

Over 1 year

Total reviews

6

Average rating

4.7

5 / 5 Share

Aug. 15, 2025

I use 5 different apps from Joy and I am really happy with how they work, how easy they are, and support is always available. Also last talk with Jada was extremely smooth.

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

I’ve been using the Joy Loyalty Program for a while now, and I’m extremely satisfied with the tool. It’s intuitive, effective, and has really helped us engage with our customers. A special mention goes to the support and especially Mirra and Hana, whose support is absolutely outstanding – incredibly fast, friendly, and always helpful. It’s rare to experience such a high level of service, and it truly makes a difference. Highly recommended!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2025

Easy layout for setting up our loyalty program. Got problems and support quick response. Appreciate their work and hopefully this app can help our business well.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

5/5 – Reliable, Effective, and Great Support This app delivers exactly what it promises: fast performance, smooth usability, and real results for improving revenue. It’s become a key tool for my workflow. Special thanks to Hana from customer support—she’s responsive, solutions-oriented, and makes every interaction effortless. A team like this makes all the difference. Highly recommend for anyone who values efficiency, impact, and solid support. A no-brainer choice!

Store

Mojawa

Using app

12 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Aug. 7, 2025

bruh... I came from wordpress + woocommerce + integration hell... this is so much better

Using app

About 11 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

Joy have provided continued support from intergration to custom requests. We've only being using the platform for a month but very happy with the functionaility.

Using app

2 months

Total reviews

4

Average rating

4.3

5 / 5 Share

Aug. 2, 2025

Sonny, Alyssa, April, and Jasmine truly delivered! They understood my vision for the loyalty page, executed deep customization, and made thoughtful tweaks that elevated everything. Their dedication went above and beyond taking the hassle off my plate entirely. I’m impressed by their commitment, creativity, and care. Absolutely outstanding teamwork and support! I had a bad nightmare with other loyalty app, but this Joy Loyalty app made my day awesome!!! Just Wow!!! Once again, thanks alot and big Vinaka Vakalevu (Thank You)

Using app

1 day

Total reviews

6

Average rating

3.7

Developer Reply

Hi Little Giggles LLC, Thank you so much for this incredible review! Sonny, Alyssa, April, and Jasmine will be absolutely thrilled to hear your amazing feedback about how they understood your vision and executed deep customization for your loyalty page. It's wonderful that their thoughtful tweaks elevated everything and that their dedication went above and beyond to take all the hassle off your plate. We're so glad that Joy turned your experience around completely after your previous challenges - making your day awesome is exactly what we hope to achieve! Your recognition of our team's commitment, creativity, and care, plus that big Vinaka Vakalevu, truly warms our hearts! Warm regards, The Joy Loyalty Team