All reviews

Rating Breakdown

  • 5
    95% (1,648 ratings)
  • 4
    3% (57 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

March 13, 2024

I needed support to fix something, a piece of code that needed to be added, Emily was my point of contact and handled it great, thanks again for this

Using app

2 months

Total reviews

11

Average rating

4.6

5 / 5 Share

March 12, 2024

Easy to setup, works great and integrates perfectly with our store. Thanks to Audrey and Maison from JOY for helping solve a small issue that we could not!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2024

Really fast and great support!

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2024

I have been looking for a review application for some time and a lot of them charge outrageous prices. However, this application has a great free plan to get you started and as you scale up it won't cost you an arm and a leg either! The app is completely customisable and easy to use with a great user-friendly backend for you to navigate through, useful help guides and for when you get stuck reach out to their fabulous support team who are always happy to help you! I love it and my customers love that I can offer them loyalty points for shopping with me over my competitors.

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 9, 2024

it was so nice talking with Emily one of the group members of this astonishing project and assistant team, i really enjoyed more creating content to my audience and with them i have greater hope on the long run, now i have a clearer vision and greater motives to expand further, The customer service is just excellent , just worth the try.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 7, 2024

ótimo aplicativo! mesmo a versão gratuita tem todas as funcionalidades que precisa para funcionar perfeitamente. o visual é intuitivo e muito bonito, e o atendimento é rápido e muito preciso. recomendo!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2024

Hana was very quick with her answers and very knowledgable about The Joy platform. Usually I wait a long time on these app chats but my issue was solved in less than 10 minutes!!! Thanks Hana Great Job!!!!!!

Using app

17 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

March 7, 2024

I absolutely love Joy! It's an amazing platform that offers everything I need for referral programs, points, and more. The customer assistance is top-notch - always friendly, helpful, and quick to resolve any issues. I couldn't be happier with the service they provide. 5 stars all the way!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2024

response quick and resolve my problem.

Store

J Mart

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 5, 2024

So far, loving the app! There are lots of options to consider when setting up a program like this and I appreciate the guidance and help I've received from the chat feature. Most recently, Hana, has helped me and was able to answer each question promptly. Hana provided screenshots to help me navigate to the right screens for setting up the options I wanted.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 5, 2024

I've been using this for about 2 years. Great app for a loyalty rewards program. Hana and Tracy were very helpful when I needed some support. thank you!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2024

Hana is so good! She solved my problem!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

my experience with Prakash on chat was good. I received the answer to my questions.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

Just installed the app amazing tech amazing UI and amazing support love the app and team

Using app

29 days

Total reviews

4

Average rating

3.8

5 / 5 Share

March 4, 2024

Customer support is awesome, programme is so versatile. Esther from the customer support is so helpful and friendly!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2024

Liz and Hana really help me getting through the installation process plus some adjustments. Best support I've ever had so far.

Using app

About 20 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

March 3, 2024

Emily provide very quick response to assist us to move the Reward Icon by 20-25pixel. Great service, great program. And hoping the pricing remains affordable.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 2, 2024

Great platform, great PERSON - Hana, thank uoy for your help.

Store

Angelot

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 1, 2024

quick support

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Ester was very helpful in answering all my questions!

Using app

4 months

Total reviews

2

Average rating

5.0