Joy Loyalty Program & Rewards
Flexible Shopify loyalty program & rewards app
Rating
4.9
feedback
1,543
chart
#136
All reviews
Review RSS Feed
Feb. 10, 2025
Starker Support mir wurde von Abby und Andrew geholfen Abby hat schnell geantwortet danke!
Feb. 8, 2025
Super fast customer assistance service, Sonny was the best, provided me with all the tips and guidance needed to set up the app with ease. Go Joy !!!
Feb. 7, 2025
I chose this app because of the service recommendations. But they will only give you a demo on the product if you are going to sign up for advanced. I don't know what I wanted until I saw a demo. Back and forth, they didn't want to help so I uninstalled. I just asked for a demo.
Hi diycustoms.store team, Thank you for trying Joy Loyalty Rewards and for sharing your feedback. We’re truly sorry for any frustration caused during your experience. Our demo calls are usually offered to users requiring advanced customization, but we acknowledge that our approach was too rigid in this case, and we regret that we didn’t accommodate your request better. That was never our intention, and we sincerely apologize for any inconvenience. We’d love to make it right and properly assist you. If you’re willing to reinstall the app, our team will arrange a demo call for you right away to walk you through the features and setup. We truly appreciate your consideration and hope to have another chance to support your business. Best regards, Joy Support Team
Feb. 6, 2025
I recently reached out to the support team for assistance, and Sonny was incredibly helpful! He provided clear and prompt guidance, ensuring my issue was resolved efficiently. The app itself is user-friendly and packed with useful features. Thanks to Sonny and the team for their excellent service and dedication. Highly recommend this app and their support team!
Hi Tlyard, Thank you for such a wonderful review! I'll make sure Sonny knows how much you appreciated his clear and prompt assistance. We're thrilled you're finding the app user-friendly and packed with useful features, even just 21 days in. We're committed to providing this level of support as you continue growing your loyalty program in the UK! Warm regards, The Joy Loyalty Team
Feb. 5, 2025
HANA, the support executive of the Joy app, is very helpful. All my queries have been resolved. The app is also very good for loyalty programs.
Feb. 2, 2025
Customer Service was great. Quick and responsive. Solved my issues and got me going in the right direction!
Feb. 1, 2025
so far so good! Audrey has been super helpful to customize a lot of things for us!
Jan. 31, 2025
Hana was very helpful with quick feedback - I am liking the integration already too!
Jan. 29, 2025
Audrey was very helpful and patient with me. She answered all my questions and sent me links so I could do it independently if needed. She was spectacular.
Jan. 29, 2025
The app is great. Hana gave me support today and has been very fast and efficient. Thank you!
Jan. 29, 2025
The Joy Loyalty App is a game-changer for our store! It's super easy to set up and helps us reward our customers effortlessly. The features are well-designed, and it integrates smoothly with Shopify. A special shoutout to Hana from the support team—she was incredibly helpful, quick to respond, and went above and beyond to assist us. If you're looking for a reliable and user-friendly loyalty program, this is the perfect app. Highly recommend!
Hi Alpino, Thank you for your amazing review! We're thrilled the Joy Loyalty App has been a game-changer for your store. I'll personally share your kind words with Hana - she'll be delighted to know her support made such a difference for you. We're committed to making customer loyalty effortless, and it's wonderful to hear the app is working so well for your business in India. Thank you for being with us for over a year! Warm regards, The Joy Loyalty Team
Jan. 28, 2025
This application is perfect for my small business with the free plan available, Hana has been a lot of help with my questions and concerns as well as giving me the ability to use this application for unlimited transactions. This is the first rewards app I have used but they have been wonderful and I haven't had a bad experience. Thank you!
Hi Max Muscle Bakersfield, Thank you for your wonderful review! We're so glad our free plan works perfectly for your small business needs. I'll let Hana know she made such a positive impact helping with your questions and setting up unlimited transactions. It means a lot that you chose Joy for your first rewards program, and we're committed to keeping your experience excellent as you continue to grow! Warm regards, The Joy Loyalty Team
Jan. 28, 2025
Very helpful, Jade was great, responded very quickly and had all the answers for me.
Jan. 28, 2025
Joy has been a fantastic app for setting up my loyalty program on Shopify. It's easy to use, customizable, and fits perfectly with my store's needs. The features are straightforward but effective. A big thank you to Hana, who made the whole setup process smooth and stress-free. She was incredibly helpful, answered all my questions. If you're looking for a reliable loyalty program with great support, Joy is definitely worth trying!
April 30, 2025
Aubrey was a great help. She helped me troubleshoot editing discount codes.
Jan. 27, 2025
They respond quickly and provide clear answers to questions about points and rewards. Overall, it’s easy to get the help you need, and the team is friendly and efficient.
Hi DIPANNIKI, Thank you for your kind review! We're delighted to hear you're getting quick, clear answers about points and rewards from our team. Making loyalty programs simple to manage is our priority, and we're glad our friendly support is helping you get the most from Joy. We look forward to continuing to support your business in India! Warm regards, The Joy Loyalty Team