All reviews

Rating Breakdown

  • 5
    95% (1,558 ratings)
  • 4
    3% (54 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 98% (1,603)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 7, 2025

Great app for my store. Support is on point, especially Alyssa!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Creekville Spirits, Thank you so much for this great review! We're delighted that Joy has been working well for your store's loyalty program, and Alyssa will be absolutely thrilled to hear your special recognition for her on-point support. Having your trust with our platform over more than a year truly means everything to us! Warm regards, The Joy Loyalty Team

5 / 5 Share

May 6, 2025

Très bon système, je le teste depuis peu, il est pratique et rapide à prendre en main. Le système de chat intégré est efficace. Hana a répondu très vite à mes questions.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2025

I can't say enough good things about the customer service. Their responsiveness was a game-changer, and they didn't just give surface-level answers – they were incredibly thorough. A huge shoutout to Jasmine, who went way out of her way with extra advice that directly contributed to a smooth program launch. That level of support is rare, thank you Jasmine!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi Petty Snacks, Thank you so much for this fantastic review! We're thrilled to hear about your exceptional experience with our customer service team, and Jasmine will be so excited to hear your special shoutout. It's wonderful that her thorough support and extra advice contributed directly to your smooth program launch - this is exactly the level of care we strive to provide every merchant. Warm regards, The Joy Loyalty Team

5 / 5 Share

May 2, 2025

Nice app. still checking its feature but its worth to use. ms. Audrey helped me to resolved setup issues.

Store

Arkray

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2025

Abby is Great and Helpful!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2025

Very easy to use with a lot of customisation available. We have found benefit to our business. Great support from both Jasmine and Jade

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Vitamin G Nutraceuticals, Thank you so much for this great review! It's wonderful to hear that you've found real business benefits from Joy and that our customization options have worked well for your needs. Jasmine and Jade will be delighted to receive your recognition for their great support - providing excellent service to our merchants is what drives our team every day. Warm regards, The Joy Loyalty Team

5 / 5 Share

May 1, 2025

Amazing support from the customer service team, super responsive and helpful with customising the app to fit with our website

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2025

Have been so helpful with an issue I had (my fault, no them) and they helped resolve it so quick. Highly recommend Audrey and Raymond for their customer service.

Using app

11 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi Hansfords Menswear, Thank you so much for this wonderful review! It's fantastic that our team was able to help resolve your issue so quickly, and we really appreciate your honesty. Audrey and Raymond will be delighted to receive your special recognition for their excellent customer service - helping our merchants succeed is exactly what motivates our team every day. Your recommendation means everything to us! Warm regards, The Joy Loyalty Team

5 / 5 Share

April 30, 2025

Great customer support

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2025

It's a great app. Good customer service

Store

Pivura

Using app

3 months

Total reviews

10

Average rating

5.0

5 / 5 Share

April 29, 2025

Sonny heeft me super goed geholpen en is heel erg snel met alles hij draait er niet om heen al met al top!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2025

Very responsive support especially from Hana

Store

My Store

Using app

11 days

5 / 5 Share

April 29, 2025

support client ultra réactif, merci Hana pour son aide.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 26, 2025

Abby was able to help me and my client with the issues we are having on our store. Thanks to her and the rest of the team. We appreciate

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2025

Great Customer Support

Store

PopGop

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2025

Fast and quick. Very helpful and friendly!

Using app

About 13 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

April 22, 2025

Great customer support. Works well, especially for the price.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2025

its a must for your store with a great support team

Store

EMBODY

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 22, 2025

Jasmine was very responsive and the engineer william who solved my problem also I tested several loyalty programs and honestly this one is the best and is not the most expensive it is perfect

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi arcanis-gallery, Thank you so much for this fantastic review! It's wonderful to hear that Jasmine provided such responsive support and that William was able to solve your technical issue effectively. We're honored that after testing several loyalty programs, you found Joy to be the best solution that also offers great value for your investment. Your experience over these past 4 months means everything to us! Warm regards, The Joy Loyalty Team

5 / 5 Share

April 19, 2025

April was very helpful in helping me fix an issue I had with my POS and the Joy App. Thank you April!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Looks By Lopez, Thank you so much for this great review! April will be absolutely delighted to hear your recognition for helping you fix the issue with your POS and Joy App integration. We're so glad she was able to get everything working smoothly for you - providing that kind of technical support is exactly what our team is here for. Warm regards, The Joy Loyalty Team