All reviews

Rating Breakdown

  • 5
    95% (1,446 ratings)
  • 4
    3% (49 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 98% (1,494)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 14, 2025

The support service is great, and the supporter Hana is a great assistance.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

Using app

22 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

loved the knowledge of the executive and patience

Using app

10 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 12, 2025

Audrey was amazingly helpful with helping me migrate to this app, the set up was easy, intuitive and was able to integrate with all my other apps

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2025

Hana's service is perfect.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

I had a great experience. I asked for help adding the reward icon to the website and my request was fulfilled. Thank you Prakash!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

Great app, helpful team, I recommend it.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2025

Joy Rewards have been an ultimate life changer. I really love the features available, and it doesn't cost much. Also, Hana, as the customer service representative, has been very helpful in setting up and answering my queries.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi La Casa by Importante, Thank you for such a wonderful review! We're thrilled to hear Joy Rewards has been a "life changer" for your business. I'll make sure Hana knows how much you appreciated her help with your setup and questions. We're committed to providing great features at an affordable price, and we're excited to support your loyalty program's growth in Australia! Warm regards, The Joy Loyalty Team

5 / 5 Share

Jan. 8, 2025

Abby took her time to help me as best as she can, App is also great!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 8, 2025

Nice support

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Thank you Audrey & Doris for your fast support! You are amazing!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

I had a great help from the support within the app, they help me integrate the app in my shop Abby helped me very quickly and efficiently .

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2025

This app is amazing and the representative that helped me set up my account was very helpful, very knowledgeable and very patient. I truly appreciate the time Sonny spent helping me understand and navigate the app. Sonny is amazing!

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi LiLiLux-ByMalia, Thank you for such a wonderful review! I'll make sure Sonny knows how much you appreciated his patience and knowledge while helping you understand and navigate Joy. It's always our goal to provide this level of personalized support, especially when you're just getting started. We're excited to see how your loyalty program grows with your business! Warm regards, The Joy Loyalty Team

5 / 5 Share

Jan. 31, 2025

Have been using Joy for a while now and super happy. In particular their help chat is fantastic - prompt and easy to understand - thanks Alyssa. Look forward to continuing to work with your system.

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Zonte's Footstep, Thank you for your lovely feedback! I'm delighted to hear you're super happy with Joy, and I'll make sure Alyssa knows her prompt, clear support made such a positive impression. We're looking forward to continuing to support your loyalty journey in Australia as you grow with our system! Warm regards, The Joy Loyalty Team

5 / 5 Share

Jan. 5, 2025

Love this app & the support Hana was amazing

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 5, 2025

This app is great for anyone looking to level up the loyalty program of their store, with amazing features such as vip tiers and customer referrals. There are multiple options to customize to fit the theme of your store. I especially find the membership card feature attractive for customers. "Hana" from support has assisted me nicely in setting up all the loyalty programs for me. Can't recommend enough!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi lelemomo, Thank you for such a wonderful review! We're thrilled you're enjoying Joy's VIP tiers, customer referrals, and customization options for your store. I'll make sure Hana knows how much you appreciated her assistance with setting up your loyalty programs. The membership card feature is indeed a customer favorite! We're excited to continue supporting your business in India as you grow your loyalty program. Warm regards, The Joy Loyalty Team

5 / 5 Share

Jan. 4, 2025

Audrey helped me out with getting our rewards program set up very promptly

Store

Leoniq

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2025

Loyalty Program made setup a breeze! With easy customization, valuable features, and excellent support, they’ve helped me enhance customer loyalty effortlessly. Thank you for the amazing assistance! <3

Store

LaShop

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2025

I had the pleasure of working with Audrey from the Joy Loyalty Program support team today, and I couldn't be more impressed! She was incredibly helpful and prompt, even going the extra mile to log into our system to ensure all settings were configured correctly. Audrey's politeness and efficiency made the entire process smooth and stress-free. Thank you for such outstanding support!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Salty Days, Thank you for your wonderful feedback! I'll make sure Audrey knows how much you appreciated her going the extra mile to check your system settings. We're committed to making your loyalty program setup smooth and stress-free, and it's great to hear we hit the mark! We're excited to support your business in Australia as you continue your loyalty journey with Joy. Warm regards, The Joy Loyalty Team

5 / 5 Share

Jan. 2, 2025

The app is very easy to use and intuitive. The support and help with installation from Hana was amazing, she proceeded with the onboarding and setting up all the setting for me without having to do anything. Looking forward to see the full potential of the app.

Using app

About 3 hours

Total reviews

1

Average rating

5.0