All reviews

Rating Breakdown

  • 5
    95% (1,729 ratings)
  • 4
    3% (58 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (15 ratings)
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5 / 5 Share

Feb. 24, 2024

Hana was very polite, quick, and helpful.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

I just installed the program and am working on getting everything set up. So far it has been fun and straight forward to set up. I did have a couple questions and Pamela was great to work with!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

It's fast and easy to setup and the customer service was great, thanks to Juliana who helped me throughout the process.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

Great experience, they solved my problem super fast. Tracy and Esther both knew how to handle my technical issue in the best way.

Store

We Flow

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Apps easy to use and does everything we needed, the support from Audrey and all other staff has been very helpful and timely!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Hana was efficient and knowledgeable

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Great value for money !

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Very helpful and responsive for every question or problem that I had! Thanks Esther for the support and help!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

I had a fantastic experience with the customer support team, particularly with Esther. She was helpful in addressing my inquiries. Thank you, Esther, for your exceptional support!

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Hana and Anvia are really great! They were able to do my requests fast! Thank you so much. Really recommend it!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

thank you emily

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

程式設計非常明確,功能介面也很好用,客服非常親切,能夠順利解決我們的問題!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 18, 2024

This app is best for my store to bring customer easily with small easy steps. And Liz is the best in customer care helps me where my app can do best perform. Liz ⭐⭐⭐⭐⭐ Awesome Service.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 17, 2024

Ask a question for the customer service and got an answer in 5 min! Thank you Pamela. You have a great customer service

Store

SmartRC

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

L'application est vraiment complète et même la version gratuite permet de faire beaucoup de choses. Je remercie particulièrement Esther et Gideon de l'équipe technique qui ont su m'assister et intégrer entièrement l'application pour qu'elle soit complètement personnalisée pour ma boutique en ligne. Merci !!

Using app

About 19 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Fab customer service! Quick to reply and very friendly. Would recommend!

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Fantastic customer support! Highly recommend. Hana was very helpful and assisted with my questions.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

I am delighted to express my absolute satisfaction with the Joy: Loyalty & Rewards Program, an outstanding platform that truly elevates the customer experience. From seamless navigation to a plethora of rewarding features, Joy has exceeded my expectations. I would like to extend a special note of appreciation to Hana, whose assistance has been invaluable. Hana's expertise, patience, and dedication in guiding me through the program showcased the epitome of customer service. It's rare to find such a combination of professionalism and genuine care. The Joy: Loyalty & Rewards Program, coupled with Hana's exemplary assistance, has not only added joy to my overall shopping experience but has also fostered a sense of loyalty to the brand. Kudos to the entire team for creating a program that truly lives up to its name. Thank you, Hana, for your commitment to excellence. I wholeheartedly recommend Joy to anyone seeking a top-tier loyalty and rewards program. Sincerely, Ingar Agent

Store

Agent

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Avada has the best products for Ecommerce. I have found almost everything I need to not only give my customers a smooth shopping experience, but allow me to have a smooth back-end experience. The Joy Rewards Program has a lot of features and allows for integration with other products, even if you're not an "all in for Avada" customer like me. The only thing I would recommend different, is possibly a mid-range plan between free and pro for new stores, such as myself. And they have the BEST CUSTOMER SERVICE! I was having issues with integration. Let the CSR know and he fixed it immediately!

Using app

About 1 month

Total reviews

15

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Service au top, très à l'écoute Merci à Esther et Toby !

Using app

24 days

Total reviews

8

Average rating

4.0