Joy: Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Loyalty Program & Referrals
Rating
4.9
feedback
1,732
chart
#502
All reviews
Rating Breakdown
Review RSS Feed
Dec. 14, 2023
I am very grateful to joy loyalty team, they have reacted to my message in seconds and helped me a lot in setting up joy app and connecting app to my website. It Is a very good app for you E-Commerce store.
Dec. 13, 2023
I've regularly had very quick and helpful responses from the program's support team and it has made managing a rewards program for the store much easier. There's a lot of room for customization which I appreciate. I'd like to specifically mention Lydia for being able to quickly directly point out the solution to a problem I have. Support has always been very reliable and that alone has made it a positive experience for me and it's allowed to me better offer rewards and discounts for our store's customers.
Dec. 13, 2023
The support is very helpful. Abby the customer support agent is amazing :)
Dec. 12, 2023
The app works great, support is even better. Kind, prompt, and professional. I'm still using the free tier, but plan to upgrade soon. Thank you!
Dec. 12, 2023
I wanted to take a moment to express my sincere gratitude for the exceptional support I recently received from Abby.Thank you for your outstanding support Abby.
Dec. 11, 2023
The app is amazing and the customer support is very helpful. Much recommended!
Dec. 10, 2023
Hana, I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the exceptional support you provided through Joy Loyalty App's customer service on Shopify app store. Your professionalism, prompt responses, and willingness to go above and beyond to address my inquiries have truly made a positive impact on my experience with Joy Loyalty. Your expertise and dedication to resolving issues have not gone unnoticed, and I am truly grateful for the level of service you consistently deliver. I feel fortunate to have interacted with you. Your commitment to ensuring customer satisfaction reflects positively on both Joy Loyalty App and Shopify. Thank you once again, Hana from Avada Team, for your outstanding support. I appreciate your hard work and commendable customer service skills. I look forward to continued positive experiences with Joy Loyalty. Wishing you continued success in all your endeavors. Best regards, EP
Dec. 10, 2023
I am still in the setup phase, I was frustrated with an integration and Hana popped in and fixed it extremely quickly! If this is the level of support, I am going to love this app!
Dec. 9, 2023
Me siento regocijado de encontrar esta Aplicación llamado JOY LOYALTY PROGRAM sobre todo el servicio de EMILY muy atenta y servicias, le recomiendo a todo esa app ATT: Dani
Dec. 10, 2023
After several days with a problem with the integration with Shopify POS, the entire team has done their part to solve the errors that prevented it from working correctly. They have offered us 24-hour support, even on Sunday. Therefore we can say that we are satisfied so far, we just have to continue testing the app to offer all its benefits to our customers.
Dec. 7, 2023
So far, this app seems to have everything I was looking for in a loyalty program. I had a slight hiccup with importing customers, but Jasmine helped me figure out what I was doing wrong and in no time, I had my customers imported! She helped me resolve the issue super fast!
Dec. 7, 2023
Great app, user friendly, and most importantly.. GREAT SUPPORT!! Not only did Lydia assisted me with my inquiry, but also gave me a better idea about the tool I was asking about. Well done Joy, you've got the best team!
Dec. 7, 2023
L'application fonctionne bien et répond à mes besoins. J'ai eu quelques problèmes, mais le service client a été courtois, très rapide et efficace.
Dec. 7, 2023
This app does exactly what we were looking for and was very easy to set up and customize. I had one small issue with theme integration code but Prakash was able to fix the problem in a matter of minutes.
Dec. 6, 2023
super app et le personnel est top rapidité et professionnalisme
Using app
3 months
Total reviews
1
Average rating
5.0
Dec. 6, 2023
Excellent app and great customer support. Audrey helped me resolve my queries really thoroughly.
Dec. 5, 2023
Loving the app so far, we've been using it for a month and a half now, and it's working nicely. The team is amazing as well, special thank you to Sunny and Tony for their help!