All reviews

Rating Breakdown

  • 5
    95% (1,729 ratings)
  • 4
    3% (58 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (15 ratings)
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5 / 5 Share

Feb. 13, 2024

Absolutely phenomenal app! Setting it up was a breeze, and it boasts all the essential features you'd anticipate from a top-tier rewards and loyalty app. Special thanks to Hana for her invaluable assistance throughout the process. Couldn't be happier with the seamless experience and outstanding customer support!

Using app

About 2 months

Total reviews

19

Average rating

4.4

4 / 5 Share

Feb. 13, 2024

Excellente service wanneer je vragen hebt!!

Using app

9 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 12, 2024

Hana was quick with response and answered my question in such a pleasant, sweet way.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Fast and easy solve to all issues regarding the app via my complicated theme. Big thank you to Tiana who kept giving me insight on the issues at hand and Maison who helped code and fix the problem.- Handy and Home

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2024

I've just downloaded it but I appreciate the help I've gotten from Pamela, and I appreciate the price not being an arm and a leg with tons of great options for our customers!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2024

Costumer Service 5 stars! The responses were quick and very competent. Tiana, with her friendliness and knowledge, managed to solve our problem in minutes. Thank you very much!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Abby was a fantastic help! Solved my query immediately and great CS mindset! I love this app and its amazing team :) <3

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Customer service is great! Hana rocks!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Hana was very helpful and made me at ease with each step of setup. Very helpful throughout.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

The app is simple to use. easy to set up reward and referral programs. Very easy to get customer support. Abby was very helpful and efficient with the responses.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

I have been using this app for a while now and I must say, it exceeded my expectations in every way. From its seamless functionality to the exceptional customer service, my experience with Joy has been nothing short of outstanding. The app works flawlessly, allowing me to effortlessly set up and manage a rewards and loyalty program for my Shopify store. The interface is intuitive and user-friendly, making the entire process smooth and enjoyable. I was able to customize the program to suit my brand and engage my customers effectively, thanks to the app's versatile features. What truly sets Joy apart, however, is their exceptional customer service. Esther, in particular, went above and beyond to assist me with any queries I had. Her prompt and helpful responses made the entire experience even more delightful.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

great service and great app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

So helpful, really fast and polite service, a pleasure to deal with !

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 6, 2024

I just downloaded the app today and I am loving it already. It was very simple to set up and I love the customization options. I had a little bit of a hiccup and Pamela was able to quickly help me resolve my issue.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

I like this app. Very easy for work after Lydia from customr support helped me. She explained everything to me carefully and in detail. Whit pleasure, now I will use the new app in my store. Thank you so much, Lydia

Using app

About 1 hour

Total reviews

19

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Great App with outstanding customer support. A relentless team with super quick response time, able to figure out whatever inquiry you might have. I’ve bothered them with countless questions which all have been solved. The app works great, and we’re happy that we choose them. We highly recommend the app.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

hana review this app is very helpfull and amzaing the stuff name hana is very nice and helper

Store

BAZAAR

Using app

16 days

Total reviews

12

Average rating

4.9

5 / 5 Share

Feb. 5, 2024

They have really helpful and fast customer service at all hours. I talked to Sunny and Gideon

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

Very useful rewards program. It's the most complete so far after comparing tons of plugins here on Shopify. Support is top-notch. They resolve all my issues within a day. And special thanks to Liz for quickly helping me on any of my questions, fast!

Using app

29 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

Great service and very quick response. I got my issue fixed. Thank you Audrey

Using app

5 months

Total reviews

1

Average rating

5.0