Joy Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Loyalty Program & Referrals
Rating
4.9
feedback
1,813
chart
#545
All reviews
Rating Breakdown
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Feb. 3, 2024
Feb. 3, 2024
I needed a loyalty app for my store with a rewards system that is simple to use. Joy has what I am looking for at a super affordable price point. Setting up was pretty straight forward. I reached out to their customer service to get some clarity on how the referral program works and Audrey was super helpful. In fact, I've reached out a couple times prior to this, and the customer support I received was quick and responsive every time.
Feb. 3, 2024
thank you so much esther for helping me out in a quickly manner. she's professional and amazing! also i love the app, its very neat
Feb. 2, 2024
The app works well. The customers support is excellent! We thank Hana from the Joy: Loyalty & Rewards Program Team who has supported us to solve a problem. We recommend this app.
Feb. 1, 2024
Easy to setup, works great and integrate perfectly with little effort to our store. Big thank you to Hana for helping me with the setup, she was very friendly and eager to help. I would recommend this app without hesitation!
Jan. 28, 2024
Prakash is my Hero. He solves all my problems within minutes. Stunning support believe me .
Jan. 26, 2024
Let's say you are using a product discount, and someone wants to redeem their Joy loyalty points. That is not possible with Joy, you can only do one or the other. This caused us to lose valuable sales. While Joy technical support said it was a Shopify problem, our test of another app shows that the other app works as intended. I think the Joy tech people are good and try their best to solve the problem, but maybe they could have their developers correct the app. It is very important that if you have someone redeem points they can also take advantage of a discount that is available to all other customers. On the plus side they do have 24 hour support. We tried, but ultimately had to go with another product.
Jan. 26, 2024
I recently set up Joy: Loyalty & Rewards Program and had an outstanding support experience. Audrey, Jasmine, and Juliana were incredibly quick in addressing my setup issues, providing efficient and friendly assistance. Their 24/7 availability made the process seamless, and their expertise ensured a smooth setup. Joy's customer support team truly goes above and beyond, making them a top choice for anyone seeking a reliable loyalty and rewards program.
Jan. 25, 2024
Hana was terrific in helping us set up our loyalty program for our customers. Looking to see how this addition helps our stores conversion and customer loyalty retention
Jan. 25, 2024
Jasmine and Tony were very kind and quick to reply and help with my 1.0 Shopify theme coding, chagning every single detail I mentioned! Great service, thank you!
Jan. 25, 2024
it was very responsive app after using other apps no reponsive like this app it was Lydia on support that guide me on everything 5 stars thankyou
Jan. 24, 2024
Thank you Hana, it was a pleasure working with you and the dev team, which solved my problem real quick and in a satisfying way! good to have you <3
Jan. 23, 2024
Na enkele andere apps te hebben geprobeerd, kwam ik bij Joy terecht. De layout van de widget is mooi en helder, alsook de setup. Bedankt aan Hana om mij door het proces mee te sturen. Ze nam de tijd voor mijn vragen en zocht uit wat ik over het hoofd had gezien. Ik raad deze app aan!
Jan. 23, 2024
Consiglio quest'app oltre alla bellezza soprattutto per l'assistenza che offre Liz Elisabeth e tutto il loro team sono molto d'aiuto. App bellissima ottima assistenza ha migliorato il mio sito
Jan. 22, 2024
Avada is by far the best in support and response time. The support feels like 24/7. Tahnk you Audrey, Liz, Abby, Tony, Jasmine, Hana and of course the technical staff.