Joy: Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Loyalty Program & Referrals
Rating
4.9
feedback
1,732
chart
#502
All reviews
Rating Breakdown
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Dec. 4, 2023
Jasmine was awesome- fixed my problem in literally less than a minute- i didn't have to do anything!
Dec. 2, 2023
I decided to choose Joy for my loyalty and referral programs and I cannot be happier. The level of support offered by Emily cannot be better. She chatted with me for a couple of hours patiently guiding me through the set up process, helping me customizing options immediately and allowing me to have a fully operational app by the moment the chat ended. Go for it!
Dec. 2, 2023
Was a great first time experience with Hana. Solved my issue with a great attitude!
Dec. 1, 2023
There were a few small issues whilst setting up the app but the customer support provided by Liz and Esther was very reassuring. William did a great job in resolving the issues in a short space of time. I would definitely recommend the app not just for the functionality and how good it looks but also for the support from the app team.
Nov. 29, 2023
WIlliam and Tracy were quick to help me with unsupported fonts. My request was fulfilled within few hours
Nov. 28, 2023
The Support system helped me within seconds! Thank you for the awesome team!
Nov. 26, 2023
muy eficiente el soporte , te ayudan en todo momento, y la app funciona genial , estoy probando el plan gratis, pero como siga funcionando igual de estupendo, seguro que me cambio de plan , altamente recomendado, tus clientes te lo agradecen
Nov. 24, 2023
Switching to Joy was a game-changer for us. The value for the price is unmatched compared to competitors, making it easy to reward our customers generously without breaking the bank. Handling hundreds of thousands of orders monthly (without charging ridiculous extra fees), Joy streamlines our processes seamlessly. What sets Joy apart is its 24/7 support, with a special thanks to Wendy for helping us onboard millions of customers. Highly recommend Joy for its cost-effectiveness, user-friendly interface, and stellar support!
Nov. 23, 2023
The customer care is so fast and respond to my problem so quick. Thanks Audrey
Nov. 22, 2023
Excelente servicio, muy atentos y solucionaron el problema con efectividad
Nov. 21, 2023
Dear Esther, I would like to express my sincere gratitude for your assistance today and for resolving my issue without any hesitation. Your prompt and efficient help is truly appreciated. Thank you, Wajma
Nov. 20, 2023
Great support from Hana to adjust the app and the points balances. Very responsive support and great communication. We will be trialling the app but so far its been easy to setup and has powerful customisations to amend the look and feel and the points structure to suit our needs. So far so good
Nov. 19, 2023
The response was quick and the issue was resolved immediately. The app is sophisticated and easy to use as well. I give it 5 stars with high expectations for the future.
Nov. 17, 2023
5 stars to Joy's customer support. They answer questions very quick, and app interface is easy to use.
Nov. 16, 2023
CS Team responds immediately, Hana gave great help getting the app set up perfectly!
Nov. 15, 2023
Just moved from one of the other big loyalty programs because since they sold the support has been downhill and the system buggy - to the stage that I've got customers emailing me very upset as their points have disappeared and they think we are deleting them. If working with Joy Loyalty & Rewards is as good longterm as the onboarding I'll be with them for life! Thanks for your help guys.