Joy Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Loyalty Program & Referrals
Rating
4.9
feedback
1,813
chart
#545
All reviews
Rating Breakdown
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Jan. 21, 2024
excellent support from Jasmine. issue was rectified quickly . GREAT APP & SUPPORT!
Jan. 20, 2024
I love this the customer service is excellent and they are fast! so easy to use.
Jan. 19, 2024
It´s a great App for the Rewards Points. Lovely customer service, very professional. We have had Esther and Tony to resolve an issue and they were awesome and very fast to solve it. Thank you.
Jan. 18, 2024
I have been searching for the most user-friendly reward program to port over from my old website. Before settled with Joy, I tried another 2 apps only to discover there are so many limitations. Not only Joy has been able to meet my needs, their support team is great! A big shoutout to Abby who is always there to answer my questions promptly. Thank you! Reserving one more star as I have yet to test the app for a longer time. Shall come back to review it after 3 months.
Jan. 18, 2024
Super helpful support. I just installed the app, had a bunch of questions, and they took they time to help me get everything setup, and answered all my questions with clear instructions. Prakash was great support, thank you guys. Highly recommend this app. It's super clean, easy to navigate and use.
Jan. 15, 2024
Great app that is relatively easy to set up and use. The online chat feature is great if you have any questions. Audrey, in particular, has been super helpful with excellent advice and great response times. Highly recommend :)
Jan. 12, 2024
The app has only crashed on me once so far, but it is incredibly easy to navigate and set up and customer service with Jasmine was quick and great!
Jan. 12, 2024
We required some changes being made to how the widget displayed on our site and the communcation from the Joy team was extremely quick. Jasmine and William organised the changes with 24hrs. Great service!
Jan. 10, 2024
Really good and easy to use app - The customer service is excellent. I had couple tricky modifications and questions how to reach the ideal outcome for our website. Together with customer service and developers, we managed to find solutions to all of my questions. The explanations and walkthoughs were really easy to understand. I recommend the app highly!
Jan. 9, 2024
Experience with Support has been great! Esther and Abby answered all our questions and supported us to migrate seamlessly to Joy. Thank you!
Jan. 9, 2024
All the features are great! My guests will love them! What makes it a really amazing app is Hana with customer support! She took care of everything for me! Even the things I didn't know I needed!
Jan. 6, 2024
J'utilise cette application pour un supermarché en ligne et je la trouve complète. Le SAV est vraiment très réactif et répond à toutes nos questions. Merci Hallyfe et Esther ! Je lance mon site et je vais voir si les clients adhèrent à ce programme de fidélité.
Jan. 6, 2024
I had some issues setting up and Esther was very kind and helpful, she stayed with me until everything was fixed. Awesome customer service.
Jan. 5, 2024