Joy Loyalty Program & Rewards
Maximize loyalty with rewards, points, VIP tier, membership
Rating
4.9
feedback
1,638
chart
#95
All reviews
Review RSS Feed
Jan. 15, 2025
Jade was very helpful in guiding me through all the features & was very friendly too! 5 Stars!!!
Jan. 15, 2025
Jan. 14, 2025
I'm still in the setup process but so far so good! I ran into an issue with getting a widget to display and reached out via chat to support. Hana was able to help resolve the issue within minutes!
Hi Houser Shoes, Thank you for your feedback! I'm thrilled to hear Hana was able to quickly resolve your widget display issue. Getting those technical details right during setup is so important, and we're glad our support team could help you through it. We're excited to see your loyalty program take shape as you continue setting up Joy for your shoe business! Warm regards, The Joy Loyalty Team
Jan. 14, 2025
The support service is great, and the supporter Hana is a great assistance.
Jan. 14, 2025
App seems great so far and their support (shout out to Hanna) has been spectacular. Not able to give a proper review until I have used it for a while though.
Jan. 13, 2025
Jan. 12, 2025
Audrey was amazingly helpful with helping me migrate to this app, the set up was easy, intuitive and was able to integrate with all my other apps
Jan. 9, 2025
I had a great experience. I asked for help adding the reward icon to the website and my request was fulfilled. Thank you Prakash!
Jan. 8, 2025
Joy Rewards have been an ultimate life changer. I really love the features available, and it doesn't cost much. Also, Hana, as the customer service representative, has been very helpful in setting up and answering my queries.
Hi La Casa by Importante, Thank you for such a wonderful review! We're thrilled to hear Joy Rewards has been a "life changer" for your business. I'll make sure Hana knows how much you appreciated her help with your setup and questions. We're committed to providing great features at an affordable price, and we're excited to support your loyalty program's growth in Australia! Warm regards, The Joy Loyalty Team
Jan. 8, 2025
HIGHLY recommend! I'm on the paid plan because I wanted to do VIP tiers, and boy! They do not disappoint at Avada, and I could go on about how helpful the team is every. single. time! They're all so sweet! I've been helped by Jasmine and Alicia more than once, and they're the kindest and most patient people I could have had answering my silly little questions and solving my silly little problems! HIGHLY. RECOMMEND.
Hi Le Cottage Bohème, Thank you for such an enthusiastic review! We're absolutely thrilled that you're loving the VIP tiers on your paid plan. I'll make sure both Jasmine and Alicia know how much you appreciate their kindness and patience with all your questions. There are never "silly" questions when it comes to getting your loyalty program just right! We're honored to be supporting your bohemian-inspired business from these early days. Warm regards, The Joy Loyalty Team
Jan. 7, 2025
I had a great help from the support within the app, they help me integrate the app in my shop Abby helped me very quickly and efficiently .
Jan. 6, 2025
This app is amazing and the representative that helped me set up my account was very helpful, very knowledgeable and very patient. I truly appreciate the time Sonny spent helping me understand and navigate the app. Sonny is amazing!
Hi LiLiLux-ByMalia, Thank you for such a wonderful review! I'll make sure Sonny knows how much you appreciated his patience and knowledge while helping you understand and navigate Joy. It's always our goal to provide this level of personalized support, especially when you're just getting started. We're excited to see how your loyalty program grows with your business! Warm regards, The Joy Loyalty Team