All reviews

Rating Breakdown

  • 5
    95% (1,729 ratings)
  • 4
    3% (58 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (15 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 19, 2023

I am just in the midst of transfering my existing customers from a different reward program to Joy. I was having issues getting all of my customers transfered but William was able to get them all transfered with ease. Thank you!

Using app

22 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 16, 2023

Audrey sank you

Store

Ruzena

Using app

20 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

I am very grateful to joy loyalty team, they have reacted to my message in seconds and helped me a lot in setting up joy app and connecting app to my website. It Is a very good app for you E-Commerce store.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

I've regularly had very quick and helpful responses from the program's support team and it has made managing a rewards program for the store much easier. There's a lot of room for customization which I appreciate. I'd like to specifically mention Lydia for being able to quickly directly point out the solution to a problem I have. Support has always been very reliable and that alone has made it a positive experience for me and it's allowed to me better offer rewards and discounts for our store's customers.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Very quick response from support! Thank you!!!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

The support is very helpful. Abby the customer support agent is amazing :)

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

The app works great, support is even better. Kind, prompt, and professional. I'm still using the free tier, but plan to upgrade soon. Thank you!

Using app

18 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 12, 2023

I wanted to take a moment to express my sincere gratitude for the exceptional support I recently received from Abby.Thank you for your outstanding support Abby.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

The app is amazing and the customer support is very helpful. Much recommended!

Using app

6 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 10, 2023

Hana, I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the exceptional support you provided through Joy Loyalty App's customer service on Shopify app store. Your professionalism, prompt responses, and willingness to go above and beyond to address my inquiries have truly made a positive impact on my experience with Joy Loyalty. Your expertise and dedication to resolving issues have not gone unnoticed, and I am truly grateful for the level of service you consistently deliver. I feel fortunate to have interacted with you. Your commitment to ensuring customer satisfaction reflects positively on both Joy Loyalty App and Shopify. Thank you once again, Hana from Avada Team, for your outstanding support. I appreciate your hard work and commendable customer service skills. I look forward to continued positive experiences with Joy Loyalty. Wishing you continued success in all your endeavors. Best regards, EP

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2023

I am still in the setup phase, I was frustrated with an integration and Hana popped in and fixed it extremely quickly! If this is the level of support, I am going to love this app!

Using app

About 12 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2023

Me siento regocijado de encontrar esta Aplicación llamado JOY LOYALTY PROGRAM sobre todo el servicio de EMILY muy atenta y servicias, le recomiendo a todo esa app ATT: Dani

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2023

After several days with a problem with the integration with Shopify POS, the entire team has done their part to solve the errors that prevented it from working correctly. They have offered us 24-hour support, even on Sunday. Therefore we can say that we are satisfied so far, we just have to continue testing the app to offer all its benefits to our customers.

Store

LINDAS

Using app

6 months

Total reviews

23

Average rating

3.8

5 / 5 Share

Dec. 7, 2023

So far, this app seems to have everything I was looking for in a loyalty program. I had a slight hiccup with importing customers, but Jasmine helped me figure out what I was doing wrong and in no time, I had my customers imported! She helped me resolve the issue super fast!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

Great app, user friendly, and most importantly.. GREAT SUPPORT!! Not only did Lydia assisted me with my inquiry, but also gave me a better idea about the tool I was asking about. Well done Joy, you've got the best team!

Store

E-Grab

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

L'application fonctionne bien et répond à mes besoins. J'ai eu quelques problèmes, mais le service client a été courtois, très rapide et efficace.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

Great app so far and seems fairly priced for the options!

Using app

About 3 hours

Total reviews

5

Average rating

2.6

5 / 5 Share

Dec. 7, 2023

This app does exactly what we were looking for and was very easy to set up and customize. I had one small issue with theme integration code but Prakash was able to fix the problem in a matter of minutes.

Using app

About 2 months

Total reviews

6

Average rating

4.5

5 / 5 Share

Dec. 6, 2023

super app et le personnel est top rapidité et professionnalisme

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Excellent app and great customer support. Audrey helped me resolve my queries really thoroughly.

Using app

12 days

Total reviews

8

Average rating

5.0