Joy Loyalty Program & Rewards
All reviews
Review RSS feed
Amazing app! The support is extremely helpful and responsive. Every time I asked a question, they were right on top of it. The features offered in the free and lower paying plan is just what you need to get going. You can definitely scale up with this app as well. It is truly worth the investment.
Hi TrendiBliss, Thank you for such an enthusiastic review! We're thrilled you're finding our support team responsive and helpful whenever you have questions. It's great to hear the features in our free and lower-tier plans are giving you what you need to get started, with room to scale as your business grows. We're excited to be supporting your loyalty journey right from these early days with Joy! Warm regards, The Joy Loyalty Team
the support is great, still testing the app
Hana was extremely responsive and professional throughout our interaction. Highly recommended!
Sonny was really helpful and made things easy
Good functionality even on the free version. The customer service and tech support is very good. Abby was really helpful and managed to sort out the issue in a timely manner.
Hi The Life Cycle Design, Thank you for your kind review! We're glad you're finding value in our free version's functionality. I'll make sure Abby knows how much you appreciated her timely help resolving your issue. We're committed to providing this level of support as you explore Joy's capabilities for your UK business! Warm regards, The Joy Loyalty Team
Super complete app and with an amazing support team. Special mention to Damian, who gave me the perfect solution to a need in my store.
Hi eCook, Thank you for your wonderful review! We're delighted you're finding Joy to be such a complete loyalty solution. I'll make sure Damian knows how much you appreciated his perfect solution for your store's needs. We're committed to supporting merchants worldwide, and it's great to have you as part of our Joy family in Chile! Warm regards, The Joy Loyalty Team
I had a couple questions for the Joy team about the app. I was chatting with Audrey and she answered all of my questions, fast. Audrey even helped me with customized and setup all the features I asked for to get my rewards program started for my company. I do not do reviews very often when I do, its for good reason. I highly recommend this app because of the ease of use and the staff. Thank you Audrey!!! A+ service.
Hi K36 Apparel, Thank you for taking the time to write such a thoughtful review! It means even more knowing you don't often leave feedback. I'll make sure Audrey knows how much you appreciated her fast responses and personalized help with your rewards program setup. We're committed to making loyalty programs both powerful and easy to use, and we're thrilled to be supporting your apparel business from the start! Warm regards, The Joy Loyalty Team
Very easy to use. Tech support is great. Thank you Sonny & Jasmine
Hana was super helpful helping me try to figure out an issue I was having. Issue is now resolved. Awesome help.
Hi VGMX, Thanks so much for your kind words! I'm thrilled to hear Hana was able to help resolve your issue quickly. I'll be sure to pass along your appreciation to her. We're always here if you need anything else with your loyalty program! Warm regards, The Joy Loyalty Team
Hana a été parfaite, d'une aide précieuse, le tchat est très réactif, je recommande vivement
Hij laadt niet zoals het hoort. Er zijn dagen dat hij niet wilt opladen!
Hallo Mamma Latte Store-eigenaar, Ik wilde even checken of alles nu goed werkt met de extensie sinds we die hebben geüpdatet volgens de nieuwste Shopify-vereisten. Je had eerder aangegeven dat hij niet goed laadde en er dagen waren dat het helemaal niet werkte. We hebben je hierover al een follow-up gestuurd, maar nog niks teruggehoord. Dus ik dacht, ik stuur nog even een berichtje om te checken of het probleem nu is opgelost 😊 Laat je het weten als er nog iets niet goed werkt? Dan kijken we er natuurlijk graag opnieuw naar! Groetjes, Liz
Looks good so far. Customer service is on point and fast. Looking forward to growing my brand with this app. Jade was helpful
The store has been using Joy Rewards and recently upgraded, Very nice APP, Audrey was amazing.
Hi flashlightgo, Thank you for your kind review! We're thrilled to hear you're enjoying Joy Rewards after your recent upgrade. I'll make sure Audrey knows her support was appreciated. We value your continued trust in our app for over a year now and look forward to supporting your business in Hong Kong! Warm regards, The Joy Loyalty Team
Amazing customer service the team are always there to help with any issues and requests which made the set up and installation quicker and smoother! Would highly recommend to anyone looking for a loyalty app as the team at Joy go above and beyond to make sure you are happy with everything, Hana, Jasmine, Sonny, Doris, Nicole you are all stars! Thank you so much!
Hi Moo and Mai, Thank you for such a wonderful review! I'm thrilled to hear our team has made your setup experience quick and smooth. I'll make sure Hana, Jasmine, Sonny, Doris, and Nicole all know they're "stars" in your eyes! We're committed to going above and beyond for all our merchants, and we're excited to support your loyalty journey in the UK from these early days. We're here whenever you need us! Warm regards, The Joy Loyalty Team
Hana helped me with all my questions in terms of which plan provides the features I were looking for such as tier memberships with different multiplier earn and redemption rates. Definitely a good app and great customer service.
Hana was very helpful and solved my issue quickly and easily.
good app - best support -> Hana
Great app and support, especially Hana, she replied quickly and helped us with a perfect friendly approach :)
Hana was super quick and efficient! She sorted things out for me immediately. Thank you :)
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.