Joy Loyalty Program & Rewards
Maximize loyalty with rewards, points, VIP tier, membership
Rating
4.9
feedback
1,638
chart
#95
All reviews
Review RSS Feed
Jan. 31, 2025
Have been using Joy for a while now and super happy. In particular their help chat is fantastic - prompt and easy to understand - thanks Alyssa. Look forward to continuing to work with your system.
Hi Zonte's Footstep, Thank you for your lovely feedback! I'm delighted to hear you're super happy with Joy, and I'll make sure Alyssa knows her prompt, clear support made such a positive impression. We're looking forward to continuing to support your loyalty journey in Australia as you grow with our system! Warm regards, The Joy Loyalty Team
Jan. 5, 2025
This app is great for anyone looking to level up the loyalty program of their store, with amazing features such as vip tiers and customer referrals. There are multiple options to customize to fit the theme of your store. I especially find the membership card feature attractive for customers. "Hana" from support has assisted me nicely in setting up all the loyalty programs for me. Can't recommend enough!
Hi lelemomo, Thank you for such a wonderful review! We're thrilled you're enjoying Joy's VIP tiers, customer referrals, and customization options for your store. I'll make sure Hana knows how much you appreciated her assistance with setting up your loyalty programs. The membership card feature is indeed a customer favorite! We're excited to continue supporting your business in India as you grow your loyalty program. Warm regards, The Joy Loyalty Team
Jan. 4, 2025
Loyalty Program made setup a breeze! With easy customization, valuable features, and excellent support, they’ve helped me enhance customer loyalty effortlessly. Thank you for the amazing assistance! <3
Jan. 4, 2025
I had the pleasure of working with Audrey from the Joy Loyalty Program support team today, and I couldn't be more impressed! She was incredibly helpful and prompt, even going the extra mile to log into our system to ensure all settings were configured correctly. Audrey's politeness and efficiency made the entire process smooth and stress-free. Thank you for such outstanding support!
Hi Salty Days, Thank you for your wonderful feedback! I'll make sure Audrey knows how much you appreciated her going the extra mile to check your system settings. We're committed to making your loyalty program setup smooth and stress-free, and it's great to hear we hit the mark! We're excited to support your business in Australia as you continue your loyalty journey with Joy. Warm regards, The Joy Loyalty Team
Jan. 2, 2025
The app is very easy to use and intuitive. The support and help with installation from Hana was amazing, she proceeded with the onboarding and setting up all the setting for me without having to do anything. Looking forward to see the full potential of the app.
Jan. 2, 2025
I absolutely love this app! It’s user-friendly, packed with useful features, and works seamlessly. What impressed me the most is the exceptional customer support. The team is always ready to assist, and I want to give a special shoutout to Hana, who went above and beyond to help me with my queries. Her expertise and patience made the whole experience even better. Highly recommend this app to anyone looking for a reliable and well-supported solution!" Let me know if you'd like any edits!
Jan. 1, 2025
Super helpful and quick replies! Helped with all the customization I needed :)
Dec. 31, 2024
Hana was a huge help for me to get setup and I can't wait to see how Joy works!
Store
My Store
Using app
About 1 hour
Dec. 30, 2024
Super App! Hilfe kommt schnell. Sonny konnte mir bei den Themen schnell und gut weiterhelfen. Danke!
Dec. 30, 2024
Abby me ayudo mucho a configurar esta aplicación. Rápido y sencillo, te responden al momento cualquier duda.
Dec. 30, 2024
Hana has been a great help! I am very impressed and grateful. Thank you Hana! The app also looks really good
Dec. 30, 2024
sonny helped me solving a design preference on the app and customer service is so fast and great.
Dec. 30, 2024
Functions as advertised, easy to use UX, VERY quick and helpful customer support chat that goes straight to a real support team member.
Hi icecreamsource, Thank you for your fantastic review! We're thrilled to hear Joy is delivering exactly what you need with its easy-to-use interface. It's great to know our direct-to-human support chat has been quick and helpful for you. We appreciate your continued trust in our app for nearly a year and look forward to supporting your loyalty program's ongoing success! Warm regards, The Joy Loyalty Team
Dec. 29, 2024
The app is great, easy to use and the customer service is very prompt, special mention to Hana, she is very professional
Dec. 28, 2024
The features on this app are great! And the customer service from Audrey and Andrew has been wonderful!