All reviews

Rating Breakdown

  • 5
    95% (1,729 ratings)
  • 4
    3% (58 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (15 ratings)
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5 / 5 Share

Dec. 5, 2023

Loving the app so far, we've been using it for a month and a half now, and it's working nicely. The team is amazing as well, special thank you to Sunny and Tony for their help!

Store

ZYNAH

Using app

About 2 months

Total reviews

8

Average rating

4.8

5 / 5 Share

Dec. 5, 2023

Quick, easy to use and very good support! Good help from Hana!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Jasmine was awesome- fixed my problem in literally less than a minute- i didn't have to do anything!

Store

Vesta

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 2, 2023

I decided to choose Joy for my loyalty and referral programs and I cannot be happier. The level of support offered by Emily cannot be better. She chatted with me for a couple of hours patiently guiding me through the set up process, helping me customizing options immediately and allowing me to have a fully operational app by the moment the chat ended. Go for it!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 2, 2023

Was a great first time experience with Hana. Solved my issue with a great attitude!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

There were a few small issues whilst setting up the app but the customer support provided by Liz and Esther was very reassuring. William did a great job in resolving the issues in a short space of time. I would definitely recommend the app not just for the functionality and how good it looks but also for the support from the app team.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Super fast and efficient service today from Hana in the support team.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

WIlliam and Tracy were quick to help me with unsupported fonts. My request was fulfilled within few hours

Store

GGWP

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Servizio clienti super

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

The Support system helped me within seconds! Thank you for the awesome team!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2023

muy eficiente el soporte , te ayudan en todo momento, y la app funciona genial , estoy probando el plan gratis, pero como siga funcionando igual de estupendo, seguro que me cambio de plan , altamente recomendado, tus clientes te lo agradecen

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Switching to Joy was a game-changer for us. The value for the price is unmatched compared to competitors, making it easy to reward our customers generously without breaking the bank. Handling hundreds of thousands of orders monthly (without charging ridiculous extra fees), Joy streamlines our processes seamlessly. What sets Joy apart is its 24/7 support, with a special thanks to Wendy for helping us onboard millions of customers. Highly recommend Joy for its cost-effectiveness, user-friendly interface, and stellar support!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

The customer care is so fast and respond to my problem so quick. Thanks Audrey

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Excelente servicio, muy atentos y solucionaron el problema con efectividad

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Dear Esther, I would like to express my sincere gratitude for your assistance today and for resolving my issue without any hesitation. Your prompt and efficient help is truly appreciated. Thank you, Wajma

Using app

17 days

Total reviews

38

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Great support from Hana to adjust the app and the points balances. Very responsive support and great communication. We will be trialling the app but so far its been easy to setup and has powerful customisations to amend the look and feel and the points structure to suit our needs. So far so good

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2023

The response was quick and the issue was resolved immediately. The app is sophisticated and easy to use as well. I give it 5 stars with high expectations for the future.

Using app

About 19 hours

Total reviews

13

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

customer support is wonderful!!! You can't miss them. Give a try!

Store

SHAN ZU

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

5 stars to Joy's customer support. They answer questions very quick, and app interface is easy to use.

Using app

3 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Nov. 16, 2023

CS Team responds immediately, Hana gave great help getting the app set up perfectly!

Store

LAKH

Using app

16 days

Total reviews

1

Average rating

5.0