All reviews

Rating Breakdown

  • 5
    95% (1,729 ratings)
  • 4
    3% (58 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (15 ratings)
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5 / 5 Share

Nov. 16, 2023

CS Team responds immediately, Hana gave great help getting the app set up perfectly!

Store

LAKH

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Just moved from one of the other big loyalty programs because since they sold the support has been downhill and the system buggy - to the stage that I've got customers emailing me very upset as their points have disappeared and they think we are deleting them. If working with Joy Loyalty & Rewards is as good longterm as the onboarding I'll be with them for life! Thanks for your help guys.

Using app

About 22 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Thank you very much for Hannah's help. It helped me solve a lot of problems. This software is very simple to set up. I highly recommend it.

Store

GOTOY

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

La verdad que esta aplicacion me ha dejado maravillada y mas con la ayuda del equipo de soporte principalmente a Emily muchas gracias ahora mi tienda es espectacular y incrementa ventas.......

Store

Mishi

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

great app. Less expensive and a good experience! Anthea is great!

Using app

8 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Nov. 13, 2023

So far so good. Some minor layout issues but Hanna is more than helpful

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 12, 2023

Great customer service, super easy navigation and the free option does the trick!

Using app

About 9 hours

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 10, 2023

Ester helped me alot with my issues, she was so helpful and very good customer services

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Thank you to your awesome customer service representative, Jasmine. She fully understood my questions and assisted me flawlessly. Helpful and warm. thank you Again!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Trés réactif, et le résultat y est merci beaucoup a Jasmine :)

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

I run 13 separate shopify stores and needed help setting up a complex loyalty scheme, Esther has been amazing!! The best online support I've received in a long time. We're now going to expand our loyalty program and use other apps they provide. Great service, thank you Esther!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Really easy to use with tons of options. I reached out to support, and Emily went above and beyond answering all my questions and helping me navigate the software! Very very helpful!!!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Easy integration, fast respond from support team, and solved our issue very fast.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Prakash, offers great customer support and is fast to respond. Looking forward to hearing back from him for requesting an extended trial period to managers to see how well this app works for our customers. Thanks again

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2023

Abby is a pro supporter. I like I like! Very nice! Great Succes!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2023

Jasmine was great and super helpful!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Great App, quick responses and always able to sort out any problems Abby was a very supportive customer rep

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

So far so good. Using the free version and they have been very helpful. the live support is outstanding

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

The customer service person Sunny was patient and very helpful. Sunny was able to walk me through the issue and quickly resolve it.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

amazing app hoping you guys will install it because its really helped me

Using app

18 days

Total reviews

2

Average rating

5.0