All reviews

Rating Breakdown

  • 5
    95% (1,649 ratings)
  • 4
    3% (57 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

Sept. 21, 2023

Excellent support and prompt action from the team. Hana was helping me out on my issue with the importing but all is good now. Kudos to HANA and Gideon!

Store

HYGR

Using app

About 17 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Emily is great! Great app awesome support

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

thank u hana. You were quick and helpful

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Hana had been an excellent assistant and solved every single one of my issues. Amazing customer support!

Using app

6 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Esther and Gideon assist me greatly. Too much apreciated!

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Quick and easy to set up and use. Very good live chat function and quick to reply.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

Great live chat customer service. Hana was very professional & helpful and nice the entire time.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

great and the support is helpful! Thanks

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

We've just began to set up our webshop so app hasn't been used in action yet, but it was quite easy to customize. We had some issue and asked help from customer support, and we get the solution very fast, within a few minutes! It was to nice that they helped immediately!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

love this app <3 especially cs call Haha is very nice!

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 17, 2023

Fast response when I had a question. So far I like the app. Still have some learning to do, but I think it will be perfect for my business needs!!

Using app

3 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 16, 2023

Hana has been great in helping us! Quick and helpfull. Thank you so much for the little setup for us

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2023

very good

Store

flsun3d

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

This app is MUCH easier to use than other loyalty apps. Not complicated to set up, they offer default point plans to pick from. They also have quick and friendly customer service. Highly recommend!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

So far all has been good with the app. Hana was very helpful with adding unlimited transactions.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

Rating: ⭐⭐⭐⭐⭐ (5/5) If you're a Shopify store owner looking to supercharge your customer retention efforts, look no further than the Joy Loyalty Rewards Program App. As a longtime user, I can confidently say that this app has transformed the way I engage with my customers and drive repeat business.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

We just switched over to Joy from a different loyalty program. It was a pretty painless switch overall, we were easily able to import the points from the old system into the new one. I had a few issue getting the rewards to show up on the POS (which turned out to be me just being oblivious and nothing wrong with the app), but I clicked on support and typed in my issue, within minutes Hana was able to point me in the right direction and we are fully up and running now! Highly reccomend this app for ease of use and excellent support.

Using app

About 5 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

quick response and helpful

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

I had a bunch of questions regarding how the app works and about setting up the loyalty Program, Wendy was quick with the responding and helped me to understand the use of the program a lot better. Still waiting to set it up but i think it will work wonders!

Using app

5 days

Total reviews

6

Average rating

5.0