Joy: Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Loyalty Program & Referrals
Rating
4.9
feedback
1,734
chart
#502
All reviews
Rating Breakdown
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Sept. 13, 2023
Customer service was great and Ester was very helpful in fixing any bugs! Thank you!
Sept. 13, 2023
Had a great conversation with your support. Your employee really helped me out and treated me really well. She gave me quick and helpful responses. Really appreciate that<3
Sept. 13, 2023
This app is amazing! Why? It supports most of the things I wanted, although not everything I had in mind. Why would I even rate it 5 stars? I'm looking at the service in general, not just the app. Whenever you have a question, the live support is there for you immediately to provide the best assistance they can. Liz is very cooperative and enjoyable to talk to. She is a valuable asset to the team. Good job, Avada!
Sept. 13, 2023
I recently had the pleasure of interacting with Abby for account activation, and I must say that the experience was nothing short of exceptional. From the moment we began the process, Abby displayed an admirable level of enthusiasm and friendliness that made me feel at ease. What really stood out to me was her patience. I had quite a few questions and some technical difficulties on my end, but she guided me through the process step by step without showing any signs of impatience or frustration. She ensured that I understood every aspect of the service and was comfortable moving forward. In addition to her amazing interpersonal skills, Abby was incredibly efficient. She swiftly took care of the necessary procedures to activate my account, all while making sure I was informed and comfortable with each step. The whole process took far less time than I expected, thanks to her proficiency. In summary, Abby is a model customer service representative. Her mix of friendliness, patience, and efficiency made the whole experience enjoyable and stress-free. I highly recommend anyone who needs assistance to hope they get Abby on the other end of the line. She's truly an asset to the company.
Sept. 13, 2023
I wanted to share my appreciation for the amazing support I received from Lydia and Tony. They were incredibly helpful and went above and beyond to resolve my issue. Their exceptional service made a big difference, and I'm very satisfied with their assistance. Lydia and Tony are a credit to your team, and I'm grateful for their excellent support
Sept. 12, 2023
I received real-time and fast assistance. Operator Hana helped me set up and troubleshoot the app. 5 star service. Advised.
Using app
About 3 hours
Total reviews
2
Average rating
5.0
Sept. 12, 2023
L'app, anche in versione Free, è fantastica e funziona perfettamente. Liz dello Staff Tecnico è stata davvero professionale e gentile nell'aiutarmi in alcuni configurazioni post-installazione. Consigliatissimo. SUPER!!!
Sept. 12, 2023
Great app. easy to set up/use and the instant support from Liz was awesome!
Sept. 12, 2023
THE APP IS VERY GOOD AND THEIR CUSTOMER SUPPORT IS AWESOME ESPECIALLY ESTHER AND PRAKASH..
Sept. 11, 2023
Hana, the Joy Whisperer of Loyalty Apps When I reached out for help, Hana didn't just solve my problem, she practically tap-danced her way into my heart with her tech-savvy prowess. It's like she spoke fluent "App-nese" and had secret handshakes with my shopify website she was so helpful that I half-expected her to pop out of my screen with a virtual high-five. So, thank you, Hana, for making my Loyalty App experience a joyful adventure. You're the real MVP.
Sept. 11, 2023
Works well. Customers have used the program a few times... it's up to you on how well or robust you make the program work for you...
Sept. 11, 2023
Very useful features for a manageable monthly price. Customer support is incredibly fast. Emily helped me get everything setup properly and took the time to walk me through what I needed. Major upgrade from our previous app.
Sept. 11, 2023
I just faced some technical issues recently. So, I contacted support and Wendy is the one who helped me a lot. And now everything is set.
Sept. 10, 2023
Esther is super friendly and helpful! She answered all of my question and made the process super simple.
Sept. 10, 2023
Had issues with the app regarding branding colors and text changes. Esther from the support team was quick to respond and gave a solution in no time. Would recommend this app to any Shopify store owner that is looking for a reward program for their customers!
Sept. 10, 2023
THIS APP IS SO GOOD TO KNOW. support of joy app is so good miss hana is help me to do full setup of joy app. THEY GIVE ME CUSTOM SUPPORT thank you from himanshu.
Sept. 9, 2023
Just integrated JOY after a long search to find a loyalty reward app that did everything I wanted. Had a few little branding niggles, but jumped on the chat and the awesome Emily sorted me out right away. Super patient and helpful with all my requests. Lets hope the app is as good as their customer service! Time will tell.