Joy Loyalty Program & Rewards
Maximize loyalty with rewards, points, VIP tier, membership
Rating
4.9
feedback
1,638
chart
#93
All reviews
Review RSS Feed
Nov. 18, 2024
Je suis entrain d'installer l'application, Hana est adorable et m'aide à tout configurer, j'espere que je serais satisfaite de cette application
Nov. 23, 2024
All Good.
Thank you so much for your review! We’re thrilled to hear that everything is now working well for you. Your satisfaction is our top priority, and we truly appreciate the opportunity to address your concerns and resolve any issues you experienced. If there’s anything else we can do to further enhance your experience, please don’t hesitate to reach out. Thanks again for trusting Joy Rewards & Loyalty Program for your store. We’re here to support you every step of the way!
Nov. 16, 2024
So far so good. Needed assistance setting up the loyalty page and Hana was quick and efficient.
Nov. 16, 2024
Could not be better! Great app, great functionality and great support! Special thanks to Hana, who was quick to help!
Nov. 16, 2024
Audrey and Anivia were very helpful in helping integrate Joy into our Shopify Site!
Nov. 15, 2024
Support was really helpful especially Sonny who went extra mile to answer all my requests.
Nov. 14, 2024
Consistently one of the most efficient live chat support teams I've ever encountered. They respond quickly every time & are always a great help. Damian and Andrew helped me today with an issue & it was done so quickly!
Hi SKINICIAN, Thank you for such a wonderful compliment about our support team! I'll make sure both Damian and Andrew know how much you appreciated their quick assistance today. We pride ourselves on providing efficient help when you need it, and it's great to hear we're consistently meeting that standard. We're grateful for your continued trust in Joy for about a year now and look forward to supporting your skincare business's loyalty program! Warm regards, The Joy Loyalty Team
Nov. 13, 2024
This app is fantastic, both in terms of functionality and support. It’s not only easy to use but also offers implementations that perfectly suit my website. For any challenging implementations, the support team responded promptly and effectively. Special thanks to Hana, Raymond, and the technical team!
Nov. 13, 2024
Love this app! The team has been extremely helpful in answering all of my questions and are available every time i need them! I spoke with Sonny today & I felt like a pain with all of my questions but he was patient with me & very knowledgeable! I just set this up & I am hoping to return with satisfied customer reviews! :)
Hi LISA MARIE BOUTIQUE, Thank you for your wonderful review! I'm thrilled to hear you're loving the app. I'll make sure Sonny knows how much you appreciated his patience and knowledge with all your questions - you're never a pain, that's what we're here for! We're excited to see how your customers respond to your loyalty program over the coming months. We're always just a chat away whenever you need more help! Warm regards, The Joy Loyalty Team
Nov. 13, 2024
We ran into an issue where our customers weren't able to access their loyalty accounts through our website. Tracy was quick to reply, professional, friendly and got our issue resolved in a timely manner.
Hi Kaotic Kreations, Thank you for your feedback! I'm glad Tracy was able to quickly resolve the issue with your customers' loyalty account access. Ensuring your customers can seamlessly interact with their rewards is so important, and we're happy our team could provide that timely support. We appreciate your continued trust in Joy for about a year now and look forward to supporting your loyalty program's success! Warm regards, The Joy Loyalty Team
Nov. 12, 2024
Firstly, I would like to say a huge thank you to Alyssa and the team. She is extremely professional and swift in her work. I didn't know how to create my loyalty page and they helped me for free with my theme and got it running on my Shopify. I am so grateful for this and highly recommended them. Thanks so much !
Nov. 12, 2024
Super, le SAV est juste au top, hyper réactif, encore merci à Sonny :) et à Maison
Nov. 8, 2024
Fantastic customer service. Excited to be trying out this app!
Using app
About 1 hour
Total reviews
3
Average rating
5.0
Nov. 7, 2024
I had the pleasure of working with Audrey from Joy's customer service team, and I cannot say enough good things about her support! She was incredibly helpful and patient, guiding me through the entire setup process step-by-step. Audrey ensured that every detail was perfect so that we could activate and publish the app on our website immediately after our chat. Her expertise and friendly assistance made the experience seamless and efficient. Thank you, Audrey, for your outstanding service!
Nov. 6, 2024
Audrey was very helpful with the initial setup of the app. Looking forward to growing our rewards program with this app.