Joy Loyalty Program & Rewards
Flexible Shopify loyalty program & rewards app
Rating
4.9
feedback
1,539
chart
#146
All reviews
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June 9, 2024
I had a problem with referral and Prakash was so helpful to solve my problems. Thanks.
June 8, 2024
I installed Joy earlier this week and have had great service from Pamela when I had questions.
June 7, 2024
Very responsive support. A big thank you to Nolan and the technician Maison for their help!
June 6, 2024
First time using a point system and had a lot of questions about the programs, tiers and how the discounts can be combined and used. Thankfully Tiana was very helpful and patient and managed to explain and give all the needed information and details!
Dec. 26, 2024
I am loving using Joy Rewards and Loyalty program!, I have not had any issues and my customers have been using and redeeming their rewards seamlessly after transferring from my previous app. I love all the extra features for example the loyalty page on my website and I have only needed help in getting my customers initially transferred over in which Nolan was great and also verifying my account in which Sonny was kind, helpful and efficient in getting this done! I highly recommend this app and its support team.
June 3, 2024
I had issues with embeds and audrey was so quick to help me out. i loved how she solved my issue within 2-3 minutes. she is the sweetest
June 2, 2024
We absolutely love this app for our shop! It is one of the few apps that plays nicely with our theme and runs smoothly! Joy's customer service team is extensive and absolutely amazing!! We are extremely happy with their knowledge and efficiency! We'd like to give a shout out to Tiana, Sunny, Hana, Lydia, Liz, Pamela, Tracy, Emily, and Prakash! They have helped us tremendously and we are so grateful for their support! The app looks amazing and can totally be customized to match the look and feel of your shop! We have nothing but positive things to say about this app! It's totally worth downloading!! Thank you Joy...you have brought our business so much JOY!! :D
May 31, 2024
I recently started using this app and I'm incredibly impressed! Not only is the interface user-friendly and intuitive, but the customer service is exceptional. Audrey and Nikita, in particular, were incredibly responsive and helpful whenever I had a question or issue. Their quick responses and willingness to assist really made my experience with the app enjoyable. Kudos to the entire team for creating such a fantastic product and providing top-notch support!
May 26, 2024
User frindly interface and the technical assistant - Tiana & Tony is super helpful. Thanks a lot!
May 23, 2024
I love this app it is very helpful especially to gain more exposure the support team are all helpful and kind . I recommended getting.
May 22, 2024
Lydia was able to resolve some issues with the app quickly. Greatly recommend!
May 20, 2024
Tiana from the Customer Support team was really supportive and able to assist me with my problem. It has been a Joy using this product, looking forward to driving more customer base for our store
May 16, 2024
Amazing customer service! Good price. Lydia & Nolan were super helpful getting some custom code set up in our site to have the app more optimised. 5/5
May 15, 2024
I was searching for the right Loyalty Program App for my shopify store... this is the best I've seen in terms of offers and especially customer service. After installing the app, I had some immediate questions and I got them answered immediately by Tracy and Pamela. My Loyalty program is up and running within minutes!! Thank you so much!!
May 12, 2024
I haven’t tried the app to see how it actually works but I need to set it up on my store and Pamela was very helpful and patient guiding me how to set it up. I’m very satisfied with their customer support and they are very fast in responding. So my review is mainly based on the customer support I have gotten from this app. Superb!