Joy Loyalty Program Rewards for Shopify

Joy Loyalty Program Rewards

Build loyalty program w/ rewards, points, VIP tier, referrals
Rating
4.9
Feedback
1,788
Reviews
Chart
#193
Shopify

All reviews

5 / 5 Share
Nov. 13, 2024

Love this app! The team has been extremely helpful in answering all of my questions and are available every time i need them! I spoke with Sonny today & I felt like a pain with all of my questions but he was patient with me & very knowledgeable! I just set this up & I am hoping to return with satisfied customer reviews! :)

Store Using app Total reviews Average rating
LISA MARIE BOUTIQUE 5 months 6 5.0
Developer Reply

Hi LISA MARIE BOUTIQUE, Thank you for your wonderful review! I'm thrilled to hear you're loving the app. I'll make sure Sonny knows how much you appreciated his patience and knowledge with all your questions - you're never a pain, that's what we're here for! We're excited to see how your customers respond to your loyalty program over the coming months. We're always just a chat away whenever you need more help! Warm regards, The Joy Loyalty Team

5 / 5 Share
Nov. 13, 2024

We ran into an issue where our customers weren't able to access their loyalty accounts through our website. Tracy was quick to reply, professional, friendly and got our issue resolved in a timely manner.

Store Using app Total reviews Average rating
Kaotic Kreations About 1 year 6 5.0
Developer Reply

Hi Kaotic Kreations, Thank you for your feedback! I'm glad Tracy was able to quickly resolve the issue with your customers' loyalty account access. Ensuring your customers can seamlessly interact with their rewards is so important, and we're happy our team could provide that timely support. We appreciate your continued trust in Joy for about a year now and look forward to supporting your loyalty program's success! Warm regards, The Joy Loyalty Team

5 / 5 Share
Nov. 11, 2024

It's a great option, Abby from the Support Team was awesome!

Store Using app Total reviews Average rating
Gamerpoint.com.mx Over 1 year 1 5.0
5 / 5 Share
Nov. 11, 2024

responds quick

Store Using app Total reviews Average rating
Likha+Mundo 5 months 1 5.0
5 / 5 Share
Nov. 9, 2024

Hana was great, polite and helped me with setting up the account

Store Using app Total reviews Average rating
New Products 4 Me 23 minutes 1 5.0
5 / 5 Share
Nov. 8, 2024

Fantastic customer service. Excited to be trying out this app!

Store Using app Total reviews Average rating
5 / 5 Share
Nov. 7, 2024

I had the pleasure of working with Audrey from Joy's customer service team, and I cannot say enough good things about her support! She was incredibly helpful and patient, guiding me through the entire setup process step-by-step. Audrey ensured that every detail was perfect so that we could activate and publish the app on our website immediately after our chat. Her expertise and friendly assistance made the experience seamless and efficient. Thank you, Audrey, for your outstanding service!

Store Using app Total reviews Average rating
Kalita 1 day 1 5.0
5 / 5 Share
Nov. 7, 2024

Thank you to Hana for the quick and good help!

Store Using app Total reviews Average rating
Mako Korean Makeup About 8 hours 2 5.0
5 / 5 Share
Nov. 6, 2024

Audrey was very helpful with the initial setup of the app. Looking forward to growing our rewards program with this app.

Store Using app Total reviews Average rating
Lauras-Saddlery About 7 hours 4 5.0
5 / 5 Share
Nov. 6, 2024

The customer service is amaizing. Hana helped me in everything I asked for, specially on the customization of the loyalty page.

Store Using app Total reviews Average rating
Regarde le Ciel 9 days 1 5.0
5 / 5 Share
Nov. 5, 2024

Alyssa is really nice and patience, thanks for her kind help

Store Using app Total reviews Average rating
LaLuneDuCiel 4 days 3 5.0
5 / 5 Share
Nov. 4, 2024

Hana and Raymond were so helpful today. I spoke to Hana at length as I'm new to the app and had various questions since this is my first time launching and rewards and loyalty program. I had over 10 questions and each were answered and explained so efficiently, meanwhile Raymond was working in the background to help customise my program. Thank you both very much for such a friendly service and helping me get my program up and running.

Store Using app Total reviews Average rating
PLOUF 1 day 11 3.9
5 / 5 Share
Nov. 4, 2024

The app is relatively easy to set up but the best bit is the support available all the time. Thanks Hana

Store Using app Total reviews Average rating
Thirty7 5 months 2 5.0
5 / 5 Share
Nov. 3, 2024

love it, easier to use and better for me to start with than the other app I was using at first which left me a bit overwhelmed. Their customer service is amazing! I was talking to Damian whenever I had a question and he answered immediately and helped me out with everything. Recommend to everyone! :)

Store Using app Total reviews Average rating
Imaginedprints About 3 hours 5 5.0
5 / 5 Share
Nov. 3, 2024

I've started using the Joy loyalty app, which offers numerous features. While implementing Joy (as I transition to a new loyalty system), I've received excellent support from the Joy team. I'd particularly like to thank Damian and the entire crew for their assistance.

Store Using app Total reviews Average rating
PLATINUM 10 days 8 5.0
5 / 5 Share
Oct. 31, 2024

I was impressed by their commitment to going the extra mile to assist you with setting up your profile. They have a strong commitment to customer satisfaction and success. Their application is very easy to use.

Store Using app Total reviews Average rating
D's Kreative Kraft About 23 hours 4 5.0
5 / 5 Share
Oct. 31, 2024

I haven't used it for an extended period of time yet so I can't comment on whether this is entirely useful for my business but the app seems easy to use so far and customer service is good! Hopefully this works! Special shout out to Alyssa, William & Damian for your help!

Store Using app Total reviews Average rating
The Generation Clean About 21 hours 4 5.0
5 / 5 Share
Oct. 30, 2024

Hana has been fantastic to work with. Quick response with easy to follow instructions. Thank you. We look forward to working with the team at JOY

Store Using app Total reviews Average rating
Ignight Me 38 minutes 6 5.0
5 / 5 Share
Oct. 29, 2024

Fairly easy to use, good customer service. Hana was very helpful! It's a great way to start a loyalty program.

Store Using app Total reviews Average rating
Collector's Kingdom About 3 hours 3 5.0
4 / 5 Share
Oct. 29, 2024

Still figuring out some features, but Tracy was really helpful and kind when I reached out for support

Store Using app Total reviews Average rating
DiJore 11 months 1 4.0
Previous Page 35 of 83 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.