All reviews

Rating Breakdown

  • 5
    95% (1,456 ratings)
  • 4
    3% (50 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 98% (1,504)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 4, 2023

Great app! Much cheaper than another I used briefly! PLUS customer support is the best! Lydia and William were so quick to help move the button so it didnt interfere with other elements in my website, and also showed me how to change the text. Happy customer here!

Using app

1 day

Total reviews

20

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

So far the support has been very fast and helpful. Hana was able to answer my question right away and point me in the right direction to get my program up and running. This is important to me when using a new app and trying to get set up. The app is user friendly and simple to use.

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

Liz was very helpful, knowledgeable and patient. I have zero knowledge about app setup but she was very patient to walk me through and completed the setup. She has saved me a lot of time. I believe Loyalty & Rewards Program is happy to have her as a teammate. Thanks Liz so much!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

Customer service is incredibly fast and helpful. The pricing is much more affordable with a lot of features compared to other loyalty program apps out there. Shoutout to representative Liz for helping me set up!

Store

SourDog

Using app

44 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 30, 2023

Una aplicación realmente interesante y extremadamente útil. Tuve algunos problemas activando la aplicación tras instalarla, pero Jasmine, del soporte de AVADA, me ayudo a activarlo rápidamente, !Muchas gracias!

Store

Manalex

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

Jasmine and Wiliam have been super helpful!! Love the app so far hope it works well! More functions to come that's very exciting

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2023

So far so good! I just set things up in about a half hour. The tech support agent was able to answer my questions really fast too! I am excited for my Customers to start seeing their points add up!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2023

Juliana was quick to sort out helping us to embed the app

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2023

Just installed the app. Still need to apply it to the website, but lots of options in free plan. Fast reply by support

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

Great and very quick help by Prakash. A very great and usefull app. I troed orher begore. But this is the one.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

Great app and amazing customer support. I had a couple of things which needed changing and Hana was very helpful and sorted it out in minutes. If you're searching for a loyalty/rewards programme I definitely recommend Joy, in addition to being the best value loyalty programme, especially with the inclusion of VIP tiers, their customer support is also amazing.

Using app

28 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Got in touch with Hana & she was amazing! Swift reply and action. I just implemented the app to my website and I'm looking forward to using your service.

Using app

37 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Lydia was a lot of help. I enjoy this app. I will continue using it for our website. I am happy with the level of service it has provided me.

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

So far anyway, I am in love with app! Fingers crossed things stay this way and I'll be here for good.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Thanks, a lot for the fast respond by the support team and quilty of service and special thanks for Hana from the top agents

Using app

10 minutes

Total reviews

4

Average rating

5.0

4 / 5 Share

Aug. 23, 2023

the support is great! really quick and nice. the design is pretty limited but very approchable. thanks

Using app

1 day

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 22, 2023

I have been previously using a reward app called Smile. It was perfect for my store but they have set a limit on monthly orders and increased the pricing so they lost a customer. I tried finding the most similar app and came across Joy Loyalty. It had all the features I needed for a cheaper monthly plan, all with UNLIMITED ORDERS! The only issue I had was importing all of my customers points onto Joy, it could have gone smoother but their Live Chat Support was very helpful. It is working great on my POS, as well as on my website. Shoutout to their support team and Esther for getting me set up and appreciate the quick live support!

Store

Hootz

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

So far so good. I am a new user but it is very easy to install and the customer help is fast and efficient.

Using app

25 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Was looking for information and accidentally opened chat box. Greeted by a very friendly support team member, Emily, who provided me with all the information I needed. Great customer service experience! That's how you build brand loyalty! Thanks!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

Fantastic!!! Walked me through adding details. Thanks!! https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/eco/icons/eco-modal-close-e7a6ef633153121611ef398a50df71b752619c3a3bb5299eca5a7d071c82a6a9.svg

Using app

10 days

Total reviews

2

Average rating

5.0