Joy Loyalty Program & Rewards
Flexible Shopify loyalty program & rewards app
Rating
4.9
feedback
1,539
chart
#174
All reviews
Review RSS Feed
Sept. 13, 2023
Customer service was great and Ester was very helpful in fixing any bugs! Thank you!
Sept. 13, 2023
I wanted to share my appreciation for the amazing support I received from Lydia and Tony. They were incredibly helpful and went above and beyond to resolve my issue. Their exceptional service made a big difference, and I'm very satisfied with their assistance. Lydia and Tony are a credit to your team, and I'm grateful for their excellent support
Sept. 12, 2023
I received real-time and fast assistance. Operator Hana helped me set up and troubleshoot the app. 5 star service. Advised.
Using app
About 3 hours
Total reviews
2
Average rating
5.0
Sept. 12, 2023
L'app, anche in versione Free, è fantastica e funziona perfettamente. Liz dello Staff Tecnico è stata davvero professionale e gentile nell'aiutarmi in alcuni configurazioni post-installazione. Consigliatissimo. SUPER!!!
Sept. 11, 2023
Very useful features for a manageable monthly price. Customer support is incredibly fast. Emily helped me get everything setup properly and took the time to walk me through what I needed. Major upgrade from our previous app.
Sept. 11, 2023
I just faced some technical issues recently. So, I contacted support and Wendy is the one who helped me a lot. And now everything is set.
Sept. 10, 2023
Esther is super friendly and helpful! She answered all of my question and made the process super simple.
Sept. 10, 2023
Had issues with the app regarding branding colors and text changes. Esther from the support team was quick to respond and gave a solution in no time. Would recommend this app to any Shopify store owner that is looking for a reward program for their customers!
Sept. 9, 2023
Just integrated JOY after a long search to find a loyalty reward app that did everything I wanted. Had a few little branding niggles, but jumped on the chat and the awesome Emily sorted me out right away. Super patient and helpful with all my requests. Lets hope the app is as good as their customer service! Time will tell.
Sept. 8, 2023
Fast integration. Customer Support "HANA" was very quick to respond and immediately resolved my concerns :)
Sept. 8, 2023
Excellent support by Hana ... We recently migrated to this Joy app and they have helped us in setting and migrating the points .. Great team and also very reasonable cost
Sept. 6, 2023
I am thrilled to share my positive experience with the JOY app. From the very beginning, the customer service provided was excellent. Liz guided me through the setup process, helped me import customer points and birthdays, and was always there to resolve any issues promptly and efficiently. What impresses me the most about JOY is its incredible value for money. Not only does it come at an affordable price point, but it also offers a comprehensive range of features that meet all my needs. Whether it's managing customer loyalty programs or tracking rewards, JOY has got it all covered. Overall, I couldn't be happier with my decision to use the JOY app. The exceptional customer service and the app's robust functionality will definitely make it an invaluable tool for my business. I highly recommend JOY to anyone looking for a user-friendly and feature-rich points and rewards app. It's an investment that truly pays off!
Sept. 6, 2023
I recently started using the Joy app to use it as a customer loyalty program. The free version already offers many options. It's all pretty easy to set up in the dashboard. Customer service is readily available and helpful. Especially Lydia has helped me with initial small problems.
Sept. 6, 2023
Recently installed and had a few questions and needed my widget size adjusted, Esther and Anivia on the instant chat were such a big help and responded promptly. I love the setup and the cost compared to other loyalty apps.
Sept. 5, 2023
Fantastic customer service. I would give 5 stars, but there are a few little functional things I would love to have that are not quite there yet.
Sept. 4, 2023