All reviews

Rating Breakdown

  • 5
    95% (1,456 ratings)
  • 4
    3% (50 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 98% (1,504)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 3, 2023

This app is best app for Loyalty program. Fast Support, quick resolution and easy to navigate. Thanks

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2023

I chatted with Juliana today and she was super helpful! We are just getting started with Joy after using another program for many years! I cannot express how easy it was to get my questions and concerns addressed quickly. Really a good start to what I hope will be a great addition to our customer's experience.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2023

hana was great help with assisting me on finding the pos setting for this loyalty program thank you so much

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2023

So far I'm really happy with this app and Esther has been an amazing help with getting me up and running

Using app

About 1 hour

Total reviews

3

Average rating

3.7

5 / 5 Share

June 30, 2023

Excellent APP with pre and post installation assistance. Liz was really quick to figure out the problem and help me fix it. Advise

Using app

4 months

Total reviews

4

Average rating

4.0

5 / 5 Share

June 28, 2023

We tried multiple different reward apps that had one issue after another before finally trying out Joy. We should have gone there first! This is a great app that integrates with our site AND the POS which was imperative to our business. Customer service is quick to respond and very helpful. We're saving money after switching from our original app and this app works better for us. Win win!

Using app

12 days

Total reviews

9

Average rating

5.0

5 / 5 Share

June 27, 2023

So far, this app has been a seamless and simple experience! Especially compared to the other apps we have been trying (for months!). Works well with our POS app and the information auto-populated. And, a simple CSV upload for customer data. We are very happy to have found the Joy: Rewards app!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Audrey has great customer service! she is really friendly and is there to answer all questions I had about the app. Easy to navigate as well.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2023

Had some troubles reactivating my widget manually. Juliana got me back up and running very quickly, which is really appreciated.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2023

Great help from Hana in support. Had a few tricky requests and she handled them like a pro! :) App is working great.

Using app

4 months

Total reviews

16

Average rating

4.4

5 / 5 Share

June 20, 2023

It was a delightful experience working alongside Hana, who provided outstanding assistance for my website. Hana's level of professionalism and expertise was truly exceptional. They quickly comprehended my needs, efficiently resolved complex technical issues, and shared valuable suggestions to enhance the functionality of my website. With their friendly demeanor and unwavering commitment to customer satisfaction, the entire process was enjoyable. I highly recommend Hana for anyone seeking top-notch website support. I extend my heartfelt gratitude to Hana for their exceptional skills as a website wizard!

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

June 19, 2023

Abby and Lydia were able to help us with our technical problem of getting our rewards program button to show up on our website within minutes!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2023

Great customer support from Hanna! I had a number of issues and she had great patience. Grateful to the Joy support team

Using app

About 21 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 15, 2023

EXCELLENT and fast customer service from our rep HANA. Super fast and helpful and friendly. off to a great start with joy :)

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2023

Great app! Jasmine and the team over at Joy have it figured out. Great Product and even better support!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2023

good and easy to use, recommended good and easy to use, recommended good and easy to use, recommended

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2023

Great customer service experience and get great help from Lydia! This app has good features and satisfies our needs!

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 11, 2023

Great app with good customer service! With assisted by Esther and her team and shes amazing! Very prompt replies and great assistance. Appreciate it!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 9, 2023

Lydia and Gideon could not have been more helpful. They worked so quickly and efficiently on my issue and went above and beyond. Great app and great team

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2023

Hana provided great customer service when setting up this app and was quick to answer all my questions!

Using app

About 5 hours

Total reviews

1

Average rating

5.0