Joy Loyalty Program & Rewards
Maximize loyalty with rewards, points, VIP tier, membership
Rating
4.9
feedback
1,643
chart
#91
All reviews
Aug. 31, 2023
Liz was very helpful, knowledgeable and patient. I have zero knowledge about app setup but she was very patient to walk me through and completed the setup. She has saved me a lot of time. I believe Loyalty & Rewards Program is happy to have her as a teammate. Thanks Liz so much!
Aug. 31, 2023
Customer service is incredibly fast and helpful. The pricing is much more affordable with a lot of features compared to other loyalty program apps out there. Shoutout to representative Liz for helping me set up!
Aug. 30, 2023
Una aplicación realmente interesante y extremadamente útil. Tuve algunos problemas activando la aplicación tras instalarla, pero Jasmine, del soporte de AVADA, me ayudo a activarlo rápidamente, !Muchas gracias!
Aug. 29, 2023
Jasmine and Wiliam have been super helpful!! Love the app so far hope it works well! More functions to come that's very exciting
Aug. 26, 2023
Just installed the app. Still need to apply it to the website, but lots of options in free plan. Fast reply by support
Aug. 25, 2023
Great and very quick help by Prakash. A very great and usefull app. I troed orher begore. But this is the one.
Aug. 25, 2023
Great app and amazing customer support. I had a couple of things which needed changing and Hana was very helpful and sorted it out in minutes. If you're searching for a loyalty/rewards programme I definitely recommend Joy, in addition to being the best value loyalty programme, especially with the inclusion of VIP tiers, their customer support is also amazing.
Aug. 24, 2023
Got in touch with Hana & she was amazing! Swift reply and action. I just implemented the app to my website and I'm looking forward to using your service.
Aug. 24, 2023
Lydia was a lot of help. I enjoy this app. I will continue using it for our website. I am happy with the level of service it has provided me.
Aug. 24, 2023
So far anyway, I am in love with app! Fingers crossed things stay this way and I'll be here for good.
Aug. 23, 2023
Thanks, a lot for the fast respond by the support team and quilty of service and special thanks for Hana from the top agents
Aug. 23, 2023
the support is great! really quick and nice. the design is pretty limited but very approchable. thanks
Aug. 22, 2023
I have been previously using a reward app called Smile. It was perfect for my store but they have set a limit on monthly orders and increased the pricing so they lost a customer. I tried finding the most similar app and came across Joy Loyalty. It had all the features I needed for a cheaper monthly plan, all with UNLIMITED ORDERS! The only issue I had was importing all of my customers points onto Joy, it could have gone smoother but their Live Chat Support was very helpful. It is working great on my POS, as well as on my website. Shoutout to their support team and Esther for getting me set up and appreciate the quick live support!
Aug. 21, 2023
Was looking for information and accidentally opened chat box. Greeted by a very friendly support team member, Emily, who provided me with all the information I needed. Great customer service experience! That's how you build brand loyalty! Thanks!
Aug. 19, 2023
Fantastic!!! Walked me through adding details. Thanks!! https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/eco/icons/eco-modal-close-e7a6ef633153121611ef398a50df71b752619c3a3bb5299eca5a7d071c82a6a9.svg
Aug. 19, 2023
Wir starten gerade mit Joy. Bis jetzt läuft alles super. Wir werden es hauptsächlich für unsere POS Kunden benutzen. Auch der Support hat sehr schnell geholfen, da die Währungsanzeige auf Dollar gestellt war. Innerhalb von Sekunden wurde es auf Euro umgestellt. Danke dafür! We're just starting with Joy Loyalty App. Everything works so far very good. we will use it mainly for our POS customers. Special thanks to Liz from the support team, who changed the currency sign within seconds from dollar to euro.
Aug. 18, 2023
Thank you to Prakash for all your help today! The support is quick and reliable and provided me with minimal work to do. I just asked for help and like magic, it was done! Love the capabilities for custom branding and integrations so far. Looking forward to seeing how the app works after launch!
Aug. 18, 2023
Esther from support did a great job at helping me with a couple of small issues I had. Looking forward to getting stuck in with Joy. Thank you
Aug. 18, 2023
I needed help importing my customer file from another loyalty application, and Jasmine and William were extremely helpful and responsive! I'm now sure that I made the right choice in joining Joy Loyalty, so thank you again!