Joy Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Loyalty Program & Referrals
Rating
4.9
feedback
1,818
chart
#222
All reviews
Rating Breakdown
Review RSS Feed
Feb. 9, 2023
They assisted me very quickly, thank you for the help. let's give this program a chance......................
Feb. 8, 2023
Customer service is great. Liz helped me with some questions and was very helpful. I recommend Avada specifically because the customer service has never failed me
Feb. 8, 2023
This app is garbage. I'm getting regular complaints from frustrated customers with inaccurate reward balances. Customer balances don't match the activity shown in their account. I'm definitely looking for a replacement at this point.
Hi, We would like to send you our deepest apologies for the issue you are having with the app! Our dev core team is fixing the issue at our highest priority. We again greatly appreciate your understanding and patience with us and will keep you updated along the process. Please kindly check our email to receive our update. Best regards, Joy Loyalty team
Feb. 7, 2023
I had some questions setting up the loyalty programs and Esther was really great at helping me navigate through everything and she was prompt.
Feb. 7, 2023
I've change from another loyalty app and for the time being I'm very satisfied with the change. I've an small issue that it's been quickly analyze by the dev team I'm sure that will be quickly solved. The app work smoothly and don't delay the loading time of my store
Feb. 8, 2023
I have to say this. app is amazing. you can customize it so easily and I have never had better fast service from their chat help who are able to assist me immediately. Thanks Liz
Feb. 6, 2023
Hana did a great job assisting me with questions I had and fixed the issues I needed fixed :) Super great way to reward your frequent customers.
Feb. 6, 2023
Tive alguns problemas de e a esther me ajudou muito, suporte rápido e bem prático, ótimo para pessoas leigas
Feb. 5, 2023
Customer support is great and quick. I had a problem with my referral program, but thanks to Aisha, the problem was sent to the tech team.
Feb. 4, 2023
This app has great and quick customer service! Hana was very helpful and answered any questions I had right away!
Feb. 4, 2023
Jasmine, from their support team is really helpful. She responds and solves the problems quickly. The app itself is really easy to use. You can customize your own style. There're much fewer limitations compared with other similar applications. Totally recommend this app!
Feb. 3, 2023
Prakash helped me with a technical problem today. it was friendly, reliable, courteous, helpful, direct, solution-oriented. thank you!
Feb. 3, 2023
Hakeem helped me with the application, and I am grateful for his assistance. I am looking forward to using this reward program in my store.
Feb. 3, 2023
Quick response, and staff was super nice and helpful, Hana had served me and was super kind and very fast to get help from, thankyou Joy team.
Feb. 2, 2023
Thank you Hallyfe and Prakash for helping me tonight. Appreciated Great apps. Easy to use and staff are helpful
Feb. 2, 2023
Amazing and fast customer support! Jasmine was very helpful and kind. I haven't started to use the app yet but wanted to prevent problems I've had with other loyalty apps. Jasmine showed me how super easy it is to limit earning/redeeming to only customers with a store account. Highly recommend this app!
Using app
10 months
Total reviews
2
Average rating
5.0
Feb. 1, 2023
Hana did a great job. Really professional, and efficient, and helped with troubleshooting and optimizing!
Nov. 15, 2023
The app is really great and i will sure say a BIG THANK U to LIZ & HANA and WILLIAM, ABBY for helping me out here, really seeing forward to make this work now. They have stunning support, love it. :) Youre the best. :)
Jan. 31, 2023
Thank you to Prakash from Joy for sorting out my widget in under 5 minutes. He was very patient and helpful. Much appreciated. Great app too