All reviews

Rating Breakdown

  • 5
    95% (1,734 ratings)
  • 4
    3% (58 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (15 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 31, 2023

Amazing, fast support from Esther and Tony - they answered my questions quickly, and were able to help me with the formatting of the pop up. The app is easy to set up and the free plan has lots of great features - we are hoping it will really engage with our customers and not only grow our store, but also our database and social following too. Thank you.

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

Great App and excellent customer service! I needed help with my pop ups and I got my issue promptly solved. I am also collecting lots of clients on the rewards program.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2023

Excellent service, easy to set up. The online widgets have a lot of customizations allowing for you to choose colors, include your logo, and chose all the features.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2023

Very good customer support! Got a reply almost immediately and problem was fixed within a few minutes!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2023

Very good technical support , I got helped from Prakash. He solved my request very fast. I strongly recommend their app.

Using app

9 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 28, 2023

Hana ,she very patient and effective that will help to solve your issue . I very happy with her experience & good service . Recommended

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2023

Super experience highly recommended professional service

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 27, 2023

I had a few problems and it was quick solved. My advisor Lydia was really helpful. I highly recommend this app.

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

Hana was excellent in haling get my website enabled with the Joy features! please give her love for me and a perfect 10 out of 10!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

Had a small issue and Hanna solved the problem very quickly. Very happy great customer service Thank you

Using app

Over 1 year

Total reviews

7

Average rating

4.7

5 / 5 Share

Jan. 26, 2023

The service is smooth and straightforward. My advisor Hana was helpful. I would recommend dealing direct.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Great support! Fixed my issue quickly. Thank you! Would recommend this app for anyone looking for a loyalty reward program for their site.

Using app

8 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 23, 2023

Hana was very helpful with some questions I had about the app. Easy setup, the free plan is very helpful for small shops like mine trying to get started.

Using app

Over 1 year

Total reviews

3

Average rating

4.0

5 / 5 Share

Jan. 23, 2023

just installed and seeing if this will be a good fit for us. Juliana was very helpful and great! Thank you.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2023

Wonderful experience with Joy Rewards so far. Love that live chat is available, super friendly and helpful to use.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2023

Very good app. Easy to install and easy to configure. Everything you need for a good royalty program. very cool :-) I had a question for support and they helped me very quickly. We recommend!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2023

Very simple to use and looks great on my site. I had a little trouble getting the app enabled and all parts embedded but I was able to open a chat and Tony helped me fix the issues and got it resolved and working for me quickly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

The help centre is a life saver as I try to figure out all these features! Thank you so much for all your help Hana!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2023

Great app, and very good support theam, especially Esther and Gideon. They have solve very fast me problems.

Store

EROTIC

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

Great app, and a big thanks to Abby for helping me out with an issue I had. Responded very fast and was very helpful

Using app

10 months

Total reviews

1

Average rating

5.0