All reviews

Rating Breakdown

  • 5
    95% (1,456 ratings)
  • 4
    3% (50 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 98% (1,504)
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5 / 5 Share

Jan. 24, 2024

The app has great customization options and we are more than happy with the professional customer support given by Emily!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2023

Esther from support was really helpful and helped us get the whole app set up on our store removing the Joy branding and even changing the font in the code. Highly recommend.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

Jasmine was so helpful and went above and beyond to assist me with my queries. Looking forward to using the app. Thank you :)

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

April 20, 2023

super contact et aide de la part de JAsmine et LIZ merci beaucoup pour les réponses rapides ainsi que les aides sur la configuration. l'app est très bien

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2023

I love my experience with this app! It's easy to use and the support I got from Jasmine was super helpful and fast. Such great customer service!

Using app

1 day

Total reviews

4

Average rating

4.5

5 / 5 Share

April 18, 2023

Fast and helpful. Really good experience with customer service, they helped me to finish setting up the app and everything is working perfectly fine. Thank you!

Using app

About 8 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 17, 2023

Quick help and links with info sent for my questions on setting up the Joy rewards program on our POS - thanks Juliana!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

Recently had a small tech issue with our store, I spoke to Jasmine from support and she was super helpful, they got the issue fixed promptly. Update: Had to contact Joy recently again about a modification for the widget display on certain pages. Esther and Toby were quick to get this sorted for us. Thanks! The support is very good. Keep up the good work.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

1 / 5 Share

April 15, 2023

The app auto created accounts for 40,000 users, then started backdating rewards to orders placed two years ago. I reached out to support, its been 4 days no answer. Buyer beware.

Using app

4 days

Total reviews

5

Average rating

2.6

5 / 5 Share

April 14, 2023

Quick and easy fix to get with getting the program to work. Support was very efficient in accommodating needs and Esther was a tremendous help.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2023

I have had such a wonderful experience with Jasmine this evening, she has been amazing with helping me and suggesting how I can maximize the app. I would certainly recommend this to everyone as they have such a great support system! Good work Jasmine Keep it up!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2023

Great app for customer loyalty! Great customer service! Super friendly, helpful and quick to respond. Thanks, Jasmine!

Using app

About 1 month

Total reviews

9

Average rating

4.7

5 / 5 Share

April 13, 2023

Easy and a no brainer install! Needed to verify my account and customer service is so fast. Chatted with Abby, super friendly and quick!

Using app

24 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2023

Good app great support from Abby. We recently installed this app so far its going well. Would provide more update soon

Store

BENNYS

Using app

1 day

Total reviews

3

Average rating

3.7

5 / 5 Share

April 12, 2023

Jasmine was super quick to help me get the app embedded in to my site. There were a lot of ways to customize, but the customizations did not reflect on the pop up on my page. Overall seems like a good app for just starting out with a loyalty program.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2023

Virkelig en god app, jeg varmt kan anbefale! Udover et fedt produkt, så er der 24/7 support, hvor jeg lige har fået den BEDSTE hjælp fra Lydia. Jeg fik svar med det samme, og hun hjalp mig med at løse et problem jeg havde med at få kunde point op i header. Kan varmt anbefale denne app!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2023

Juliana was awesome! She fixed my issue within minutes and this is a great start to this relationship.

Using app

4 days

Total reviews

2

Average rating

3.0

5 / 5 Share

April 8, 2023

Great customer service. Great overall professional design. Good pricing for what they offer. Will return when I have had it awhile.

Using app

About 15 hours

Total reviews

20

Average rating

3.4

5 / 5 Share

April 7, 2023

sonny and tony were great. they helped greatly with tweaking the app more to my liking. very accomodating.

Using app

About 3 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

April 7, 2023

It has taken me a while to get to this app, so much to do in getting a new website up and running. There where a few things i did not quite understand so got onto the support chat on Good Friday!!! Jasmine and Wiliam were there and within a few minuites i was up a running. Very happy and excited to use this super flexible app. Thanks Jasmine and Wiliam!!

Using app

About 2 months

Total reviews

1

Average rating

5.0