Joy Loyalty Program & Rewards
Flexible Shopify loyalty program & rewards app
Rating
4.9
feedback
1,538
chart
#170
All reviews
Review RSS Feed
April 5, 2023
I haven't started using the app yet but the customer service has been great! I received a response to my message within seconds. Now to set it up! Thank you Prakash!
April 5, 2023
Just downloaded and finished setting it up. So far I am liking it and it is easy to use. I like that there is a free subscription which is helpful for small businesses just starting out or if they just do a few orders a month.
April 4, 2023
She was Patience and Knowledgable plus gave me articles to use to better my user experience. She also helped me set the program up effectively.
April 4, 2023
App rapide & parfaite à installer !! Et support ultra réactif ! Je préconise vivement cette app !!!!
April 3, 2023
Super quick set-up and easy to navigate the app, thanks to Abby on the chat for helping verify our store!
March 31, 2023
Very great app, keeps my customers coming back and the customer service is great. I had an issue with the app not showing up and a kind gentleman named Prakash helped me solve the problem quickly and efficiently. high recommend this app.
Nov. 6, 2024
cannot open the app and find the technician for help.
Hi Perfect Jewelry Store Owner, Thank you for your message. Thanks to your feedback, our team was able to reach out promptly and assist you in gaining access to the app — I’m glad to see everything is working fine now! I just wanted to follow up and make sure everything is running smoothly on your end. If there’s anything you're still unsure about or if you need help with any setup, feel free to let me know. Whether it’s a quick question or more detailed assistance, I’m more than happy to help. Looking forward to hearing from you! Best regards, Liz
March 31, 2023
Needed help with the rewards program and Jasmine came to the rescue. Very swift responses and knowledgeable. She even offered to remove the branding without me asking. Thanks Jasmine!
March 30, 2023
Such an amazing app! Customer service is top-notch! Replied within minutes and helped fix whatever issues I had. Recommend!
March 30, 2023
Good application to reward customers. The support is very responsive and allowed me to modify the code in depth to customize the rendering on the website. Thanks to Lydia for her assistance, and also to the developers. I recommend.
March 27, 2023
Very helpful and responsive Customer Service from Hana! Easy to enable and customize the app features.
March 24, 2023
So far, so good. Trying to import my customers from another loyalty app into this one. Support has been phenomenal.
March 24, 2023
Abby from Avada assisted with my enquiry and helped to resolve the issue at a fast lighting speed. She was very helpful!
March 22, 2023
So far great! Lots of cool features with the free version! Esther was kind and quick to help me with my issues. Cool app and good customer support!
March 22, 2023
Esther has helped us launch our loyalty program and has been there around the clock for us to ask questions! She has been an absolute breeze to deal with and we cant wait to get started
March 20, 2023
Jasmine and Anivia quick and nice service ! Would be perfect if they can offer some promotion code !
March 17, 2023
Excellent customer service. Prakash helped answer all of my questions and made sure our program was up and running. Will definitely recommend.
March 16, 2023
Easy-to-use loyalty program app, fully customizable, intuitive programming and the best customer service! Jasmine understood my issue well and solved it in no time. Would recommended it to everyone. Love
March 16, 2023
Jasmine was quick to help me with my issue on the app. She quickly fixed and I was able to make the updates to my store!
March 15, 2023
Easy-to-use loyalty program app, fully customizable, intuitive programming and the best customer service! Juliana understood my issue well and solved it in no time. The only reason I would't give this app a 5 star review is because of the fact that attrobuted points will not be deducted after a return in store, so it needs a follow-up.