Joy: Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Loyalty Program & Referrals
Rating
4.9
feedback
1,739
chart
#608
All reviews
Rating Breakdown
Review RSS Feed
Aug. 17, 2022
Joy rewards program is perfect for my business. When I had a question about something, a representative Esther gave me a quick response. She is really nice and helpful.
Aug. 17, 2022
Very good Application on shopify. Good & fast contact support. solve query ASAP. satisfied Using this APP
Aug. 16, 2022
Excellent service. I spoke to Jasmine with a quick question and guidance on a customisation I wanted to do. She liaised with the development team and resolved it over chat very quickly. (The whole chat took 5 minutes!!) Fully recommend this app and the service. Thanks Jasmine
Aug. 16, 2022
Avada's Joy App is great, it has a beautiful, fluid design, great price, and the support is top, not to mention Prakash who was super attentive and quickly resolved my requests. I tried others without success, this one is really the best for me. Thank you Avada!
Aug. 16, 2022
Merci a mrPrakash qui à pris le temps de m'envoyer des captures d'écran pour que je comprenne comment faire et là ou je devais cliquer. j'avais vraiment envie d'utiliser cette application alors avoir des personnes à qui l'on peut poser des questions, c'est vraiment sympa.
Aug. 16, 2022
There are a bunch of free features and agents kindly explain how to unlock diverse features. I love all AVADA apps:)
Aug. 16, 2022
Very easy to set up and integrate a rewards program into your store. Jasmine assisted me to install all the features correctly, which was helpful.
Aug. 16, 2022
The app is very intuitive and easy to use. The support channel is exceptional, Esther was very friendly and nice and very goal driven. I like it
Aug. 15, 2022
This app has been extremely helpful in building my rewards program. I wish I was able to sort my customers by their first or last names though instead of by email or activity date.
Aug. 15, 2022
I love this app, it helps draw business to my site and Esther was awesome in helping me and going the extra mile :) thank you!
Aug. 15, 2022
I just installed this app for my store and received excellent customer service support from Liz who helped me with an issue I was having. She also upgraded me to unlimited transactions for free as a welcome gesture to the app. Wonderful experience.
Aug. 19, 2022
SCAM, THEY MAKE YOU RATE THEM 5 STARS TO UNLOCK THINGS IN APP. PLUS THE APP IS BASICALLY USELESS UNLESS YOU ARE PAYING THE PREMIUM. MAJOR SCAM ALERT
Hi, This is Daisy, customer success manager from Joy Loyalty. I have seen your 1* review and I want to follow up on the case. Firstly, I am so sorry for the experience that you had with the support! We never want to put you in such a situation to force you to write the review if you do not want to. Besides, we always respect your honest review, which helps to improve the app better for you and other users. Secondly, if you have more than 250 orders counted from the day you install the app past 30 days, you can consider upgrade to Pro plan to use more features. It is okay if you want to continue with Free plan. As you have not had much time to experience the app while the misunderstanding happened between us, could you please give us a chance to continue supporting you? I have just sent you a follow up message to your mailbox. Please check on the update so we can assist you better. Best regards, Daisy
Aug. 14, 2022
Easy to use and understand. Customer service is amazing. Hakeem was very helpful. I would recommend this app to anyone with a shopify store.
Aug. 14, 2022
Hi, The app has great options and sales potential, Hakeem - the customer service/Technical expert helped us to begin using the program. He has been great to set it up and I am looking forward to a great start with this. Thank You
Aug. 13, 2022
Prakash helped me today. I appreciate the kindness and help they offered to me. Thank you for referring me.
Aug. 13, 2022
Avado support is very helpful. Contacted them multiple times in the past few days an always got my questions answered and issues resolved
Aug. 12, 2022
This app is great. And customer service is the best I've ever had when working with an app. Jasmine was so helpful and quick to help me. Highly recommend this app to help improve your business.
Aug. 14, 2023
Thanks, Hana. for helping me figure out how to navigate my rewards program app. I always get the best experience with Avada customer service, no matter what I'm contacting them about. Could be minute, could be a major issue or concern; same great assistance!
Aug. 11, 2022
The perfect loyalty program app for your store! Juliana was quick to get back to me and very helpful and knew exactly what I needed help with. It has everything you need plus more (they are amazing and listen to our request 10/10 reccomend)
Aug. 11, 2022
So far, this app is super easy to navigate and set up. The email and chat support are both quick and helpful. I chatted with Abby on a couple of things and she had me set up and ready within just a few minutes. Totally impressed with the level of service provided! Thank you!