All reviews

Rating Breakdown

  • 5
    95% (1,454 ratings)
  • 4
    3% (50 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 98% (1,502)
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5 / 5 Share

Jan. 19, 2023

This addon is perfect. Their support team with Hana helped me within minutes to fix any issues or answer any questions I had about the addon. Great service!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

Esther was very helpful and solved my issue in not time. I will not hesitate to use the web chat again.

Using app

12 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Jan. 19, 2023

L'application rencontre encore quelques bugs mais elle est facile d'utilisation et à mettre en place et le service client est très efficace.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

Best rewards and Loyalty app ever! I've tried many other rewards app but this app provides all the best option which matches our need. Moreover their 7/24 customer service is so much helpful to settling up. Their CS manager(Esther) helped us so much to fix and set up their service on our website.

Store

SMK

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

I enjoy the simplicity of the app and I can reward my customers for being loyal. I recently had a small issue with the app and how it was displaying on my website and Prakash helped get it fixed right away. He made sure he understood what I needed help with, was patient and super fast yo resolve the issue

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

Very good customer service, almost 24 hours and respond very quickly. Lydia is especially nice and helpful.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

Emily replies to the point and resolves the query instantly. Thank you.

Using app

3 days

Total reviews

17

Average rating

5.0

4 / 5 Share

Jan. 17, 2023

Helpful Liz. Response fast and get enquiries done immediately. But for the app, when I use my mobile to update, the loading is abit slow

Using app

About 1 hour

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 16, 2023

Very easy to install, looks already amazing by default. Liz helped me trough the installation. So far so good.

Using app

10 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 14, 2023

Jasmine and Gideon have been super helpful and getting me started with JOY rewards program. I'm excited to see how this app entices customers to become REPEAT customers! It's been pretty easy to use so far. I'm loving it! Thank you!

Using app

41 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

App works great! Their customer service is near instantaneous with any issues. They were so great to work with that I integrated another app of theirs into my site to replace one that lacked the support you get from Joy.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

I have only just installed the app, so I don't know how good and effective it is yet. But the support from Hana in setting up has be excellent!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

Great app for rewards! I installed and uninstalled several different reward apps because most would only do part of what I wanted, but not everything. I love that this one connects with POS and online, so my customers can shop in store then redeem points online. Any questions I've had about using the app have been promptly answered, and support is kind and helpful. Definitely recommend.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2023

its a great app and prakash from customer support helped me a lot thank u and recommend this app for everyone

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

Jasmine is helpful and efficient in replying on my questions and requests. Great App for rewards. Thank you

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Prakash was fantastic! Quick customer service and helpful tips! The Joy: Rewards Loyalty Program is something we've been looking to use for awhile, and we've finally configured it proprerly.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2022

Sunny was soo helpful, the App is amazing, easy to use !compatible to any store ! Its free too for small business like mine ,Thank you

Using app

About 11 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 28, 2022

I have to say that my experience with Juliana has been top notch! Ver responsive, helpful and kind! A+ service and hope I can launch soon!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

Just down loaded the app today. I have been working through setting it up to launch our loyalty program. I ran into a slight issue and reached out to support. Emily quickly resolved my issue and I am back at customizing our program. Thank you Emily.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2022

I've been in the process of setting it up and it's very intuitive and the support is great. I have high hopes when I make it live.

Store

Bro Glo

Using app

About 18 hours

Total reviews

6

Average rating

4.5