Joy Loyalty Program & Rewards
Flexible Shopify loyalty program & rewards app
Rating
4.9
feedback
1,537
chart
#179
All reviews
Review RSS Feed
Aug. 22, 2022
I love how easy it is to use this app and the customer service is amazing. I'm glad to have this app to assist with customer retention.
Aug. 19, 2022
Liz helped me with a lot of love, very quickly and within a few minutes we were able to sort out a problem together :)
Aug. 18, 2022
Amazing app and amazing customer service. I recommend so much. Thank you Hakeem for your supports. Best regards
Aug. 18, 2022
i liked the app, their support is good- works well with almost any theme. their customer support is fast and furious. I recommend
Aug. 18, 2022
Very good application with best in class customer support. Emily went above and beyond to help us. They keep working on new features and integration. Even free option gives you lots of features.
Aug. 17, 2022
This app is super easy to use and the customer service is super helpful! If you have any challenges with it at all definitely chat them-- they make it soooo easy!
Aug. 17, 2022
Very good Application on shopify. Good & fast contact support. solve query ASAP. satisfied Using this APP
Aug. 16, 2022
Excellent service. I spoke to Jasmine with a quick question and guidance on a customisation I wanted to do. She liaised with the development team and resolved it over chat very quickly. (The whole chat took 5 minutes!!) Fully recommend this app and the service. Thanks Jasmine
Aug. 16, 2022
There are a bunch of free features and agents kindly explain how to unlock diverse features. I love all AVADA apps:)
Aug. 16, 2022
Very easy to set up and integrate a rewards program into your store. Jasmine assisted me to install all the features correctly, which was helpful.
Aug. 15, 2022
This app has been extremely helpful in building my rewards program. I wish I was able to sort my customers by their first or last names though instead of by email or activity date.
Aug. 19, 2022
SCAM, THEY MAKE YOU RATE THEM 5 STARS TO UNLOCK THINGS IN APP. PLUS THE APP IS BASICALLY USELESS UNLESS YOU ARE PAYING THE PREMIUM. MAJOR SCAM ALERT
Hi, This is Daisy, customer success manager from Joy Loyalty. I have seen your 1* review and I want to follow up on the case. Firstly, I am so sorry for the experience that you had with the support! We never want to put you in such a situation to force you to write the review if you do not want to. Besides, we always respect your honest review, which helps to improve the app better for you and other users. Secondly, if you have more than 250 orders counted from the day you install the app past 30 days, you can consider upgrade to Pro plan to use more features. It is okay if you want to continue with Free plan. As you have not had much time to experience the app while the misunderstanding happened between us, could you please give us a chance to continue supporting you? I have just sent you a follow up message to your mailbox. Please check on the update so we can assist you better. Best regards, Daisy
Aug. 14, 2022
Hi, The app has great options and sales potential, Hakeem - the customer service/Technical expert helped us to begin using the program. He has been great to set it up and I am looking forward to a great start with this. Thank You
Aug. 13, 2022
Avado support is very helpful. Contacted them multiple times in the past few days an always got my questions answered and issues resolved
Aug. 14, 2023
Thanks, Hana. for helping me figure out how to navigate my rewards program app. I always get the best experience with Avada customer service, no matter what I'm contacting them about. Could be minute, could be a major issue or concern; same great assistance!
Aug. 11, 2022
So far, this app is super easy to navigate and set up. The email and chat support are both quick and helpful. I chatted with Abby on a couple of things and she had me set up and ready within just a few minutes. Totally impressed with the level of service provided! Thank you!
Aug. 11, 2022
I tried this app and it's really amazing because it's totally free with a bunch of great features, Kodus for Liz for the fast and awesome customer care. Really happy to have this app in my store:) .
Aug. 10, 2022
Hanna helped me get unlimited access and was wonderfully helpful. I would recommend her and this app.
Aug. 10, 2022
This is a great app, Hana was super helpful to get everything set up for me. Thank you it was really appreciated.
Aug. 10, 2022
I am new to the app but Hana has been a great help letting me know of the features the app offers and assisting me in unlocking them. A+ Very grateful!