Joy Loyalty Program & Rewards
Customer loyalty rewards, loyal points, VIP tier, referrals
Rating
4.9
feedback
1,684
chart
#56
All reviews
March 19, 2024
Recently had a small tech issue with our store, I spoke to Jasmine from support and she was super helpful, they got the issue fixed promptly. Update: Had to contact Joy recently again about a modification for the widget display on certain pages. Esther and Toby were quick to get this sorted for us. Thanks! The support is very good. Keep up the good work.
April 15, 2023
The app auto created accounts for 40,000 users, then started backdating rewards to orders placed two years ago. I reached out to support, its been 4 days no answer. Buyer beware.
April 14, 2023
Quick and easy fix to get with getting the program to work. Support was very efficient in accommodating needs and Esther was a tremendous help.
April 14, 2023
I have had such a wonderful experience with Jasmine this evening, she has been amazing with helping me and suggesting how I can maximize the app. I would certainly recommend this to everyone as they have such a great support system! Good work Jasmine Keep it up!
April 14, 2023
Great app for customer loyalty! Great customer service! Super friendly, helpful and quick to respond. Thanks, Jasmine!
April 13, 2023
Easy and a no brainer install! Needed to verify my account and customer service is so fast. Chatted with Abby, super friendly and quick!
April 13, 2023
Good app great support from Abby. We recently installed this app so far its going well. Would provide more update soon
April 12, 2023
Jasmine was super quick to help me get the app embedded in to my site. There were a lot of ways to customize, but the customizations did not reflect on the pop up on my page. Overall seems like a good app for just starting out with a loyalty program.
April 8, 2023
Juliana was awesome! She fixed my issue within minutes and this is a great start to this relationship.
April 8, 2023
Great customer service. Great overall professional design. Good pricing for what they offer. Will return when I have had it awhile.
April 7, 2023
sonny and tony were great. they helped greatly with tweaking the app more to my liking. very accomodating.
April 7, 2023
It has taken me a while to get to this app, so much to do in getting a new website up and running. There where a few things i did not quite understand so got onto the support chat on Good Friday!!! Jasmine and Wiliam were there and within a few minuites i was up a running. Very happy and excited to use this super flexible app. Thanks Jasmine and Wiliam!!
April 6, 2023
The app is great and you get almost all the required features without paying a hefty price compared to other reward apps out there. The support team is very knowledgeable and answered all my queries regarding how the app works etc. Lydia especially is very helpful in assisting me.
April 6, 2023
Excellent app and really friendly staff. Thanks for your help with the integration, I look forward to all of the new developments.
April 5, 2023
I haven't started using the app yet but the customer service has been great! I received a response to my message within seconds. Now to set it up! Thank you Prakash!
April 5, 2023
Just downloaded and finished setting it up. So far I am liking it and it is easy to use. I like that there is a free subscription which is helpful for small businesses just starting out or if they just do a few orders a month.
April 4, 2023
She was Patience and Knowledgable plus gave me articles to use to better my user experience. She also helped me set the program up effectively.
April 4, 2023
App rapide & parfaite à installer !! Et support ultra réactif ! Je préconise vivement cette app !!!!
April 3, 2023
Super quick set-up and easy to navigate the app, thanks to Abby on the chat for helping verify our store!
March 31, 2023
Very great app, keeps my customers coming back and the customer service is great. I had an issue with the app not showing up and a kind gentleman named Prakash helped me solve the problem quickly and efficiently. high recommend this app.