All reviews

Rating Breakdown

  • 5
    95% (1,599 ratings)
  • 4
    3% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 97% (1,639)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 6, 2024

cannot open the app and find the technician for help.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Perfect Jewelry Store Owner, Thank you for your message. Thanks to your feedback, our team was able to reach out promptly and assist you in gaining access to the app — I’m glad to see everything is working fine now! I just wanted to follow up and make sure everything is running smoothly on your end. If there’s anything you're still unsure about or if you need help with any setup, feel free to let me know. Whether it’s a quick question or more detailed assistance, I’m more than happy to help. Looking forward to hearing from you! Best regards, Liz

5 / 5 Share

March 30, 2023

Such an amazing app! Customer service is top-notch! Replied within minutes and helped fix whatever issues I had. Recommend!

Using app

About 12 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2023

Good application to reward customers. The support is very responsive and allowed me to modify the code in depth to customize the rendering on the website. Thanks to Lydia for her assistance, and also to the developers. I recommend.

Using app

7 months

Total reviews

5

Average rating

5.0

4 / 5 Share

March 27, 2023

Very helpful and responsive Customer Service from Hana! Easy to enable and customize the app features.

Using app

31 minutes

Total reviews

3

Average rating

4.7

5 / 5 Share

March 24, 2023

So far, so good. Trying to import my customers from another loyalty app into this one. Support has been phenomenal.

Using app

About 1 hour

Total reviews

4

Average rating

4.5

5 / 5 Share

March 24, 2023

Abby from Avada assisted with my enquiry and helped to resolve the issue at a fast lighting speed. She was very helpful!

Using app

34 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

March 22, 2023

Esther has helped us launch our loyalty program and has been there around the clock for us to ask questions! She has been an absolute breeze to deal with and we cant wait to get started

Using app

About 5 hours

Total reviews

6

Average rating

3.8

5 / 5 Share

March 20, 2023

Jasmine and Anivia quick and nice service ! Would be perfect if they can offer some promotion code !

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2023

Excellent customer service. Prakash helped answer all of my questions and made sure our program was up and running. Will definitely recommend.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

Easy-to-use loyalty program app, fully customizable, intuitive programming and the best customer service! Jasmine understood my issue well and solved it in no time. Would recommended it to everyone. Love

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

Jasmine was quick to help me with my issue on the app. She quickly fixed and I was able to make the updates to my store!

Using app

25 minutes

Total reviews

2

Average rating

5.0

4 / 5 Share

March 15, 2023

Easy-to-use loyalty program app, fully customizable, intuitive programming and the best customer service! Juliana understood my issue well and solved it in no time. The only reason I would't give this app a 5 star review is because of the fact that attrobuted points will not be deducted after a return in store, so it needs a follow-up.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 9, 2023

Exlente muy buena iniciativa para iniciar una pagina web y optener clientes potenciales!

Using app

17 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

March 8, 2023

Esther was quick and efficient, great app. The app is easy to navigate, customer service is quick for any questions or issues.

Store

dubhaus

Using app

41 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2023

Excelente app, el soporte técnico con Juliana es super rápido y solucionó mi duda en minutos. Además es muy intuitiva la aplicación y funciona excelente en POS

Store

Verum

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

A great app with really friendly, helpful customer service who get back to you straight away. We just moved over from Smile after 4 years as the value for money is way better. Transitioning over 11,000 customers was easy enough and so far we're really happy with it! The only downside is not being able to search for customers by name, as we do a lot of manual alterations so this slows us down a lot, but hopefully this will be implemented in the future. Support is generally pretty immediate as well, Hana has been very helpful :)

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 2, 2023

Avada was incredibly helpful with her swift and friendly responses, I had a few queries right from the onset but she was on hand to help with it all. I'm yet to see the app in full swing as my store launches next week, but the fantastic customer service has already placed my mind at ease and I'm pretty confident I'll be more than happy sticking with these guys.

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

This truly is a fantastic program, and I need every feature it offers. The most important thing is, the customer service is really amazing, especially Kevin, who patiently solved my problems and helped me greatly. Even the most complex issues were addressed. I highly recommend this program!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Sunny and Hana were super helpful with setting up the app. The app has its limitations but it works well. :)

Using app

4 days

Total reviews

11

Average rating

4.8

5 / 5 Share

April 8, 2024

Hana was incredibly helpful. I needed the app to reintegrated with our updated theme and it was fixed super fast.

Using app

About 1 year

Total reviews

1

Average rating

5.0