All reviews

Rating Breakdown

  • 5
    95% (1,558 ratings)
  • 4
    3% (54 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 98% (1,603)
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5 / 5 Share

Jan. 18, 2023

Emily replies to the point and resolves the query instantly. Thank you.

Using app

3 days

Total reviews

17

Average rating

5.0

4 / 5 Share

Jan. 17, 2023

Helpful Liz. Response fast and get enquiries done immediately. But for the app, when I use my mobile to update, the loading is abit slow

Using app

About 1 hour

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 16, 2023

Very easy to install, looks already amazing by default. Liz helped me trough the installation. So far so good.

Using app

10 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 14, 2023

Jasmine and Gideon have been super helpful and getting me started with JOY rewards program. I'm excited to see how this app entices customers to become REPEAT customers! It's been pretty easy to use so far. I'm loving it! Thank you!

Using app

41 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

App works great! Their customer service is near instantaneous with any issues. They were so great to work with that I integrated another app of theirs into my site to replace one that lacked the support you get from Joy.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

I have only just installed the app, so I don't know how good and effective it is yet. But the support from Hana in setting up has be excellent!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

Great app for rewards! I installed and uninstalled several different reward apps because most would only do part of what I wanted, but not everything. I love that this one connects with POS and online, so my customers can shop in store then redeem points online. Any questions I've had about using the app have been promptly answered, and support is kind and helpful. Definitely recommend.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2023

its a great app and prakash from customer support helped me a lot thank u and recommend this app for everyone

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

Jasmine is helpful and efficient in replying on my questions and requests. Great App for rewards. Thank you

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Prakash was fantastic! Quick customer service and helpful tips! The Joy: Rewards Loyalty Program is something we've been looking to use for awhile, and we've finally configured it proprerly.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2022

Sunny was soo helpful, the App is amazing, easy to use !compatible to any store ! Its free too for small business like mine ,Thank you

Using app

About 11 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 28, 2022

I have to say that my experience with Juliana has been top notch! Ver responsive, helpful and kind! A+ service and hope I can launch soon!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

Just down loaded the app today. I have been working through setting it up to launch our loyalty program. I ran into a slight issue and reached out to support. Emily quickly resolved my issue and I am back at customizing our program. Thank you Emily.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2022

I've been in the process of setting it up and it's very intuitive and the support is great. I have high hopes when I make it live.

Store

Bro Glo

Using app

About 18 hours

Total reviews

6

Average rating

4.5

5 / 5 Share

Dec. 26, 2022

Didn't expect to get live support but Julianna was very helpful and quick to respond with my questions.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 26, 2022

It works for me. Even though I used it for the past 2 weeks. I had problem but the support team helped me solve it so I think it deserver a 5 star rating. Thank you Esther.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2022

Tony, thank you for fixing the glitch on my website. It was done is a timly manner and the followed up was greatly appreciate it. Thank you Angie's Planties

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 22, 2022

Great customer support from Hana and really intuitive app. Love that it also has the ability for birthday rewards, as our previous one did not

Using app

2 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Dec. 21, 2022

One of the best App for point reward . 5 Star Assistance . Thanks Liz for your support. Fast support

Using app

About 22 hours

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 14, 2022

App is easy to use and great to have. Customer service is very responsive, helped me with customizations and integrations.

Using app

6 days

Total reviews

1

Average rating

5.0