Joy Loyalty Program & Rewards
Maximize loyalty with rewards, points, VIP tier, membership
Rating
4.9
feedback
1,642
chart
#95
All reviews
Dec. 11, 2022
Emily helped me so good and was really nice! I would reccomend this app for everybody, Its gonna be helpfull
Dec. 10, 2022
I like to simplicity of setting up the app for your store. Although there are a few options I wish was available for earning points but overall good. What I definitely like is the prompt customer support you receive by chat. Agent Jasmine is really good at explaining, showing examples and is patient to hearing your concerns.
Dec. 8, 2022
So far the app did not generate any benefits for the store, perhaps it takes some time for the customers to understand & acomodate with the loyalty programs or with referrals. One aspect that the app lacks is full translation control. There are a few pieces of text that can't be translated. All in all it seems to be a good app, let's see the benefits of it. A good bonus is the response team which is very responsive and willing to help, I've discussed with 3 people already and they all helped a lot!
Dec. 7, 2022
The application looks nice. Esther was very helpful in installing the snippet on my store. Thanks a lot!
Dec. 1, 2022
Just installed this app after reviewing another one that was more $$ per month. I love this app so far and does exactly what I've been looking for. Had a minor issue after install but support was extremely helpful and fast! Got it all resolved within 5 minutes. Unbelievable! Highly recommend this one for sure!
Nov. 30, 2022
I just installed the app, and so far so good! Super easy to install and to customize. Also, the customer service is amazing. Had a few questions, and Prakash helped me super quickly and kindly.
Nov. 30, 2022
I have set up this app and it works like a charm. Better than some of the more expensive apps out there. And also the support is phenomenal! So quick to respond on chat, Jasmine and Marcus are just quick and pleasent. And made my custom requests with a smile. Highly recommended!
Nov. 29, 2022
The app is straightforward to set up. I did encounter a minor glitch but I only had to restart the app and all was good. Thank you to their friendly and helpful support staff Hana for her prompt assistance and efficient service.
Nov. 28, 2022
Just started using it but so far it seems good. I had an issue with uploading current customer points and Esther with customer service helped me quickly.
Nov. 17, 2022
nice simple app - works good without error. Could use some more customization options but easily can work with what is available.
Using app
4 months
Total reviews
2
Average rating
5.0
Nov. 23, 2022
Prakash is very responsive and fulfilled my request 100%. He was very responsive and helped me with the settings in 5 minutes, which I tried to solve on my own for about an hour. Thank you very much!
Nov. 14, 2022
very good app with simple setting options, I can easily translate the entire app. brilliant quick help from Aisha, all my questions were answered and my special requests are resolved, thank you so much
Nov. 13, 2022
Easy to use. Good customer service. Recommend for anyone looking to install a rewards program to gain loyal customers.
Nov. 12, 2022
Good app, awesome support. Really like it, and can try the free feature first, have to say this is what I'm looking for.
Nov. 10, 2022
J'ai entendu parlé de cette application et c'est très bien pour fidéliser ses clients. Avec un service client au top! :)
Nov. 3, 2022
Amazing customer service! Abby went above and beyond helping me import my customer list! Highly recommend!!
Nov. 1, 2022
very good support from "Emily". fast response, find solution, understand what we exactly want. thank you.
Oct. 28, 2022
Really useful application to develop your business. Technical support is very responsive. Little thought to Jasmine who unlocked me quickly and with kindness <3
Oct. 22, 2022
Very easy to set up and fast and helpful customer service from Jasmine and developer Gideon! Had an issue where the pop up wasn't installed properly but they quickly fixed it for me on the live chat (on a Saturday morning).
Oct. 20, 2022
Just starting with this app and so far so good...Emily was very helpful with my questions. I believe this is going to be a game changer...