All reviews

Rating Breakdown

  • 5
    95% (1,454 ratings)
  • 4
    3% (50 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 98% (1,502)
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5 / 5 Share

Feb. 20, 2024

Very fast and helpful, even removed transaction limit for free very understanding as well!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2022

Many thanks to candace great support and app, very usefull and easy to use and flixable above all, all features for free

Store

Dukanty

Using app

28 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2022

the kind + very helpful support i received from Prakash was wonderful!! it is so very appreciated!! thank you for your time and assistance, Prakash!

Using app

About 20 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 13, 2022

The folks at Joy Reward Loyalty program are great to work with. Abby helped me customize my loyalty reward messages and helped format my logo. Thank you Abby for all your help this morning. I appreciate your patience while I learn the program.

Using app

21 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 18, 2022

I had couple of request while configuring the app , and "Esther" a member of the support team was very quick to to fulfill my request. Thank you :)

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

Really great app and very helpful support team! Easy to set up. Liz and Candace, thank you! Great job! Extra : On 03/08 Tony helped me move the loyalty button, fast and great result! Thanks again!

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 19, 2022

Great Experience with this app! Excellent Support from Prakash. Free with all features that you need !!

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2022

I'm new to this app and learning how to set it up. Prakash assisted me with what he could, thank you so much. Great rewards program, the customer support team is fantastic as well!

Store

iKids

Using app

25 minutes

Total reviews

5

Average rating

4.2

5 / 5 Share

July 19, 2022

Hana helped me better understand the features and getting everything set up for my customers! She answered all of my questions without hesitation.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2022

Support for this app is A1. Hana helped me sort some things out and was fast, friendly and reliable. Great app!

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2022

Great app that does what it promises. Easy connection and great support from Liz :-) This is exactly how it should work at Shopify! Great thing!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 17, 2022

Super easy to set up, the best support ever - thank you Candace :) Great that its free to as previous ones I have used have been pricey and too complicated!

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2022

Prakash the agent was patient , knowledgeable and overall customer service is the best i have ever received ! Wish u guys much success

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2022

I used the app to move into a new loyalty program that integrates with other marketing features. Its easy to use and the support team is very fast and helpfull.

Using app

31 minutes

Total reviews

4

Average rating

4.0

5 / 5 Share

July 15, 2022

It is easy to use and quite straightforward! I had some issue and my customer service lady, Hana, walked me through the issue and fixed it almost immediately. Thank you.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2022

Excelente aplicación y servicio de Prakash. Utilizo esta aplicación para ofrecer beneficios por compra y en definitiva cumplio con todas mis espectativas

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2022

New to the app, but the support (Abby) is top notch. Excited to get the rewards going on my site, and happy to know there is great help available if I need it.

Using app

About 1 hour

Total reviews

13

Average rating

4.8

5 / 5 Share

July 13, 2022

Hakeem was very helpful. Great customer service and address my question quickly with fast response time and friendly service.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2022

OK, let me cut right to the chase, ... "too good to be true" apps exist! This is one of them. Amazing UI, sales boosting features, blazing fast and friendly support (looking at you Liz ;) ), and it's all free!!!

Store

ZOKshop

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Fantastic customer support, helped me with the setup. Made everything very easy and smooth. Recommend to everyone. Audrey was amazing

Using app

Over 3 years

Total reviews

2

Average rating

5.0