Joy Loyalty Program & Rewards

July 12, 2022

It's meant to give the user 100 points on sign up and it doesn't do this. Chatted with helpful customer service and apparently the visitor can redeem the points on checkout...but on their account it shows 0 points, so they don't know they have to check out! It just looks like it doesn't work. Have had to uninstall on this basis, but otherwise was quite pleased, good opportunity to rebrand and online chat function was good too.

Sept. 10, 2022

This rewards app was simple to set up. It's pretty basic. but will get the job done. Chat support from Hana was very helpful and timely.

July 11, 2022

This app is amazing! Looking for the best loyalty program app and asked for support from one of their CS her name was Liz and she immediately helped with the setup. Recommended!

July 11, 2022

I have just installed this app. The functions look really good and suit what I would like to achieve both for the customer and for the shop. The support from Liz helping with unlocking features was excellent and swift.

July 11, 2022

easy and straight forward to use , customer support is also very helpful , especially Abby , she help me alot ! Every shopify page need reward program , please choose Joy Loyalty

July 10, 2022

Duidelijke en handige app, makkelijk te stylen naar je eigens shop en goede helpdesk. Thanks again Candace.

July 9, 2022

I have just recently installed the app, still in the setup phase, but all looks straightforward and Prakash provided amazing support so far.

Jan. 29, 2023

App is user friendly and the chat support is great as well. My chat support person, Prakash, always goes above and beyond for me whenever I need help and I really appreciate them!

July 8, 2022

i've been installing and removing few loyalty apps but this one is easier to manage. Liz from support is so helpful and gave prompt reply to all of my questions.

July 8, 2022

Emily was amazing! Helped me quickly and made everything super easy to understand. Thank you so much Emily!

July 8, 2022

I need a bit of help and Hana was superb! She helped me in a brilliant way and everything was done within 5 min. Recommend 100% <3

July 7, 2022

I used this app to create our loyalty program - it was soooo easy to use and support (Hakeem) was very quick and helpful!

July 7, 2022

I needed help moving my customers points over from another platform and Candace was Great! Thank you Candace!

July 7, 2022

It's easy to install. Rather Use this app than the others and 100% satisfied their customer services. Marcus helped me a lot when I was in trouble setting points. Thanks Marcus.

July 6, 2022

They were helpful and didn't talk over my head with all of technical issues. Finding them to have great customer service. Looking forward to seeing if the Rewards work.

July 5, 2022

Great customer service from Esther! Everything is very straightforward and easy to use! Highly recommend!

July 5, 2022

I've just installed the app. I had a question and needed help to configure something. Prakash was very helpful and quicker than I expected. I'm very satisfied.

July 5, 2022

Great for a free rewards program. Their support is very helpful. They have a pretty standard offering and it looks like they are regularly adding new features.

July 4, 2022

Great app and a fab initial experience with support straight after downloading the app. Esther was very helpful!

June 30, 2022

Easy to install for loyalty points program! Hana helped getting an expiry set up as well as removing the branding. Quick and excellent service for it being late at night my time! Super happy!!!