All reviews

Rating Breakdown

  • 5
    95% (1,454 ratings)
  • 4
    3% (50 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 98% (1,502)
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5 / 5 Share

June 30, 2022

Juliana helped me get set up pretty quick. Great customer service. looking forward to increased sales in our business.

Using app

20 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

June 30, 2022

Support is nice and prompt. App seems to work as designed in tests we did. Hopefully it boost sales.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2022

First time user: Candace from Avada was amazing, fast, and efficient ! She helped me enable all features to my new joy/Avada app. I'm excited to see these features grow! I will be adding this app to my other shop as well as other shops created by me and my team! Candace for President 2022!! lol

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2022

candace helped. She was nice app. App seems easy to set up but I have yet to implement it. Hopefully they will add more features later.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

June 29, 2022

Instant support and solution are given by Candace. This reward point application more useful. Thanks, Candace

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2022

Candice helped. She was nice app. App seems easy to set up but I have yet to implement it. Hopefully they will add more features later.

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2022

I used this app to work in conjunction with the other avada apps that iIuse, its easy to use and set up, Liz from support is a great help

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2022

I'm just getting started with this app and so far its amazing. I had a few questions right after installing and Customer Service was very helpful and helped to guide me along. I 100% recommend.

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2022

loved this service! liz was very prompt in her reply and im looking forward to see what i can do with this app

Using app

13 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2023

Mijn ervaring met deze app is zeker positief. Sunny heeft direct geholpen met een paar vragen, dus dat geeft zeker vertrouwen voor het gebruik op onze website.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2022

so far so good, may be to early to tell, but launch and set up is simple and clear. easy to understand

Using app

About 1 hour

Total reviews

3

Average rating

3.7

5 / 5 Share

July 9, 2024

We recently integrated the Joy Loyalty app into our Shopify store and couldn't be happier with the results. The app is incredibly user-friendly and packed with features that allow us to build a strong, rewarding relationship with our customers. From setting up point-based rewards to creating custom loyalty programs, Joy Loyalty has been a game-changer for our business. Our customers love earning and redeeming points, which has significantly increased their engagement and repeat purchases. What truly sets this app apart is the exceptional support. Anytime we've had questions or needed assistance, William and Lydia were awesome in assisting us. They were responsive, knowledgeable, and genuinely helpful, going above and beyond to ensure that everything runs smoothly and that we're getting the most out of the app. If you're looking for a reliable and feature-rich loyalty program for your Shopify store, I highly recommend Joy Loyalty. It not only enhances customer retention but also offers top-notch support whenever you need it.

Using app

About 2 years

Total reviews

22

Average rating

4.6

5 / 5 Share

June 22, 2022

So far this app is Great! I have just started and the support and knowledge from Prakash has been above and beyond. Thank you for all your help and look forward to using this app for our site.

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2022

Giving it 5 stars for how simple it is to use & excellent service from Tony for his prompt & helpful assistance when I needed additional customizations for the chat widget.

Using app

9 months

Total reviews

2

Average rating

4.5

5 / 5 Share

June 21, 2022

Prakash , Did an Amazing job! Took the time to make sure all my needs were handled and went above to assist and make recommendations. Great Customer service, looking forward using the app.

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2022

Good app and easy to use. The customer service is responsive and very helpful. I had help Liz over their chat service, she was friendly, responsive and answered all my questions. I would totally recommend this app.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2022

I added this great app to my store. Easy to install and I am impressed with how easy it was to add the coding; some apps takes forever to just workout exactly where it needs to go. The help I received from Liz in regarding verifying my store was very much appreciated and made the experience a worthwhile experience. I love how the new app looks on my store and again, the ease of use. I'm looking forward to seeing what I customers think too!

Using app

About 2 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

June 19, 2022

Great app and the best customer support ever. Emily was very helpful and super fast in unlocking for free all of the apps features. All shops need this app !

Using app

13 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2024

Amazing customer service! Lydia and William were very responsive, friendly, and knowledgeable. She answered my questions easily and solved my issues. Thank you!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 17, 2022

So far this app looks good and easy to use. Prakash is quick to answer, friendly and helpful. Thank you

Using app

30 minutes

Total reviews

27

Average rating

5.0