Joy Loyalty Program & Rewards
Maximize loyalty with rewards, points, VIP tier, membership
Rating
4.9
feedback
1,642
chart
#95
All reviews
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Aug. 17, 2022
This app is super easy to use and the customer service is super helpful! If you have any challenges with it at all definitely chat them-- they make it soooo easy!
Aug. 17, 2022
Very good Application on shopify. Good & fast contact support. solve query ASAP. satisfied Using this APP
Aug. 16, 2022
There are a bunch of free features and agents kindly explain how to unlock diverse features. I love all AVADA apps:)
Aug. 16, 2022
Very easy to set up and integrate a rewards program into your store. Jasmine assisted me to install all the features correctly, which was helpful.
Aug. 15, 2022
This app has been extremely helpful in building my rewards program. I wish I was able to sort my customers by their first or last names though instead of by email or activity date.
Aug. 19, 2022
SCAM, THEY MAKE YOU RATE THEM 5 STARS TO UNLOCK THINGS IN APP. PLUS THE APP IS BASICALLY USELESS UNLESS YOU ARE PAYING THE PREMIUM. MAJOR SCAM ALERT
Hi, This is Daisy, customer success manager from Joy Loyalty. I have seen your 1* review and I want to follow up on the case. Firstly, I am so sorry for the experience that you had with the support! We never want to put you in such a situation to force you to write the review if you do not want to. Besides, we always respect your honest review, which helps to improve the app better for you and other users. Secondly, if you have more than 250 orders counted from the day you install the app past 30 days, you can consider upgrade to Pro plan to use more features. It is okay if you want to continue with Free plan. As you have not had much time to experience the app while the misunderstanding happened between us, could you please give us a chance to continue supporting you? I have just sent you a follow up message to your mailbox. Please check on the update so we can assist you better. Best regards, Daisy
Aug. 14, 2022
Hi, The app has great options and sales potential, Hakeem - the customer service/Technical expert helped us to begin using the program. He has been great to set it up and I am looking forward to a great start with this. Thank You
Aug. 13, 2022
Avado support is very helpful. Contacted them multiple times in the past few days an always got my questions answered and issues resolved
Aug. 14, 2023
Thanks, Hana. for helping me figure out how to navigate my rewards program app. I always get the best experience with Avada customer service, no matter what I'm contacting them about. Could be minute, could be a major issue or concern; same great assistance!
Aug. 11, 2022
So far, this app is super easy to navigate and set up. The email and chat support are both quick and helpful. I chatted with Abby on a couple of things and she had me set up and ready within just a few minutes. Totally impressed with the level of service provided! Thank you!
Aug. 11, 2022
I tried this app and it's really amazing because it's totally free with a bunch of great features, Kodus for Liz for the fast and awesome customer care. Really happy to have this app in my store:) .
Aug. 10, 2022
Hanna helped me get unlimited access and was wonderfully helpful. I would recommend her and this app.
Aug. 10, 2022
This is a great app, Hana was super helpful to get everything set up for me. Thank you it was really appreciated.
Aug. 10, 2022
I am new to the app but Hana has been a great help letting me know of the features the app offers and assisting me in unlocking them. A+ Very grateful!
Aug. 9, 2022
Seems a really good app - will begin using it this week. Esther was very helpful and enabled all the features for us for free.
Aug. 9, 2022
I am really happy with both the customer service agents Jasmin & Emily. They did a great job in helping me resolve my issues.
Dec. 4, 2022
Fantastic customer service extremely fast and friendly. Hakeem was as able to fix my issue in seconds
Aug. 8, 2022
they're so good, just put on some different themes and designs and enable text changing. but honestly they're perfect
April 13, 2023
A very great app that keeps improving. Abby is very responsive and helpful :) I totally recommend this!
Aug. 7, 2022
Hakeem was great getting me set up. App was super easy to install, integrate and add loyalty programs.