All reviews

Rating Breakdown

  • 5
    95% (1,558 ratings)
  • 4
    3% (54 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 98% (1,603)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 5, 2023

Prakash was very helpful with my issue with Joy not showing up on my new Shopify Theme. The matter was resolved in minutes (less time than it's taking me to type this review!) Thank you very much for you quick service and speedy response time!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2022

The customer service is amazing. I always get a speedy response and they make everything so easy and fast when finding a solution! Jasmine and Prakash were extremely helpful

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

Excellent app for the customer reward program. The customer service is very helpful. We believe this app drives more sales in the future.

Using app

8 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 2, 2022

Finally found a FREE loyalty review app that I can work with, hope it remains free and continue to offer great service and customer care communication. Thank you from sexikinis.com

Using app

About 23 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

What a great team, this has been on my sites for a few months under free plan which Im going to upgrade to the paid, had a small issue and Prakash was quick to repsond and fixed in no time at all! all working as it should 5*****

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2022

Very easy to use app and great support received by Esther in the set up who answered all my questions.

Using app

44 minutes

Total reviews

8

Average rating

5.0

5 / 5 Share

May 31, 2022

Its new to me but I needed support right away. The app looks great and was easy to setup and get going. Hana did amazing helping me.

Using app

9 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

May 30, 2022

Fantastic app support from Candace. Instant assistance and she solved my questions professionally. Highly recommended.

Store

K Pups

Using app

9 minutes

Total reviews

2

Average rating

4.5

5 / 5 Share

May 30, 2022

This is an excellent app. Very user friendly and excellent customer service, especially Roger. So many great features for being a free app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2022

Prakash is very helpful and very effective!!! He respond very fast and is patient with my questions.

Using app

36 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2022

So far so good! I'm excited to see how I can connect with my customers and keep them interested with Joy!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2022

free app!! i like it !"Candace" is a great assistant. free app!! i like it !"Candace" is a great assistant.

Using app

10 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2022

Great experience, Scott from Shopify suggested this app and I couldn't be more please with the customer service from both JOY and Shopify!

Using app

16 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2022

I am just starting to use it. It's free and most of my needs are meet. The customer service is really helpful! Thanks, Hana!

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 20, 2022

Responsive customer service and fixed my issues on the spot. Still trying to find out some thing that meet our needs. Thanks Joy

Using app

28 days

Total reviews

13

Average rating

4.2

5 / 5 Share

May 24, 2022

Liz was very helpful while i was setting up the app. Best customer service on the Shopify platform.

Using app

34 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

May 24, 2022

I have just added this app to my store. It offers a lot for a free app, so I am looking forward to the benefits.

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2022

Great app I am giving a generous 5*'s when they implement a bit more indepth rewarding and integrate some more features that will be a very solid 5. Its a good app with all the makings to be a great app with a bit more time invested into it. Im looking forward to the coming features. I believe those features will be a great addition. As for customer service and help with everything under the sun you can think of. ***Its a 10 Star App!*** Best customer support and help that I have encountered on Shopify yet to date!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2022

Seems like a great and useful app! Just started and hopefully this can bring more customers. Prakash is fast and attentive in assisting. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2022

Great app so far, and customer service is very quick and very helpful! Excited to see more features like "birthday" is coming soon!

Using app

13 minutes

Total reviews

3

Average rating

5.0