All reviews

Rating Breakdown

  • 5
    95% (1,738 ratings)
  • 4
    3% (58 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (15 ratings)
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5 / 5 Share

June 28, 2022

I just started using the app, and the customer service is top-notch from the get-go. Immediate response and help from their representative Hana. Very friendly and here to help with anything you need! 10/10 experience!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2022

This app is perfect for what i need it for. Customer service is amazing and helps sort any queries .

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2022

I'm just getting started with this app and so far its amazing. I had a few questions right after installing and Customer Service was very helpful and helped to guide me along. I 100% recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2022

searched for a user friendly app and found Joy. Hana was a godsend! Customer service is fast and accurate. I love the features and how I was able to personalize my rewards to match my store. Highly recommend.

Using app

About 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

June 26, 2022

We have just installed it and everything seems to be flowing pretty easily. Seems easy to use and the features are super easy to unlock. Representative called Hana was really good support, quick to reply and very kind too. Thank you

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2022

Vlotte installatie, heel snelle reactie van de helpdesk. Zeker een aanrader! Zin om met deze app aan de slag te gaan.Bedankt Prakash

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 26, 2022

Exactly what I needed for my store. easy to set up and Marcus was very helpful when installing its features. Highly recommend

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2022

loved this service! liz was very prompt in her reply and im looking forward to see what i can do with this app

Using app

13 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2022

I love how user friendly the apps are. I also LOVE how fast and reliable the support team is. Today, Esther helped me out with a few questions that I had and even went directly to my website to screenshot and show me what to do. Being that I am a visual learner, I appreciated it so much. I've already downloaded all of the apps I can with Joy, run by Avada.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2023

Mijn ervaring met deze app is zeker positief. Sunny heeft direct geholpen met een paar vragen, dus dat geeft zeker vertrouwen voor het gebruik op onze website.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2022

This is the second store we've opened with help from Joy:Rewards. Big shout out to Jasmine for helping me through this! Thanks Jasmine!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2022

so far so good, may be to early to tell, but launch and set up is simple and clear. easy to understand

Using app

About 1 hour

Total reviews

3

Average rating

3.7

5 / 5 Share

June 23, 2022

Esther was a huge help with creating this program/app with me! I really enjoyed how quickly she responded and even offered help with tasks I didn't think about! Can't wait for my customers to start using this rewards program!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2022

Liz was amazing helping me setup the app fast and friendly 5* looking forward to use this app on our store

Using app

18 minutes

Total reviews

15

Average rating

4.7

5 / 5 Share

June 22, 2022

Hana was amazing to work with. Everything was quick and simple to set up thanks to Hana's awesome customer service! I can't wait for my customers to begin using Joy Rewards!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2022

Excelente programa! muy facil en usar, y la chica "Hana" muy amable, y divina, me resolvio todos los puntos rapidisimamente. Aparte paso del Ingles al Español sin ningun problema.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2022

Adding the Joy Rewards & Loyalty Program app to my website/POS was a pure JOY! Working with Emily made adding all my programs so easy and any questions I had, she was quick to answer. I can't wait to see all the smiling faces when my customers start redeeming their rewards!

Using app

About 8 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2022

So far this app is Great! I have just started and the support and knowledge from Prakash has been above and beyond. Thank you for all your help and look forward to using this app for our site.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2022

Appli simple à paramétrer et SAV réactif et disponible. Je recommande vivement pour en avoir testé plusieurs.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2022

Giving it 5 stars for how simple it is to use & excellent service from Tony for his prompt & helpful assistance when I needed additional customizations for the chat widget.

Using app

Over 2 years

Total reviews

2

Average rating

4.5