All reviews

Rating Breakdown

  • 5
    95% (1,455 ratings)
  • 4
    3% (50 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 98% (1,503)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 24, 2024

A fantastic app, great work guys.

Using app

Almost 3 years

Total reviews

7

Average rating

4.9

5 / 5 Share

March 16, 2022

Great support and easy to use app. Fennic was amazing and super quick to answer my questions. Super recommend.

Using app

13 minutes

Total reviews

10

Average rating

5.0

5 / 5 Share

March 16, 2022

First of all, it's very easy to use. As a graphic designer, I love how they designed the UI and UX part of their page, plus the customer service is also very efficient and helpful! He helped me very quickly to solve my problems, I highly recommend this app!

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2022

I use the chat and spoke with Jasmin . She was extremely helpful and attentive. I cant say enough good things about her. She helped me answer a few issues I was having and was very proffesional throughout. I wish all company advisors were like this

Store

LJVapes

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 14, 2022

This is a great APP. I finished my website layout with the help of Marcus, a staff member! He solved all my problems! Help me to improve my website, the layout is very beautiful, if you need a membership system, then you can try this APP!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2022

I appreciate the speedy response. Thank you. I am new to this app and look forward to a great experience.

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2022

Great customer service - extremely quick response time. Use this app for my small business and highly recommend

Using app

13 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

March 8, 2022

I am still trying to set up the application but wow, the customer service is impressive, the speed of replying is great! Shoutout to Esther :)

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2022

I just started setting up the app. I had a few issues, but these issues were quickly taken care of by the customer service team. My review is solely based on customer service. I will come back with another review upon using the app for awhile

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2022

Easy app to use, fast setup! Needed some help and Esther was able to get me squared away! Excited to introduce this to my customers!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2022

I changed my theme and needed assistance. Prakash was great and was able to assist me very quickly! As always, customer service is amazing and I am enjoying being able to add this rewards program for my customers.

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 25, 2023

Emily w/ tech support was really helpful today deciphering an error message for me. Prompt, courteous and effective help!

Using app

About 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 27, 2022

Stumbled across this app while looking for ways to gain an edge over my competitors - installation was quick, app customization was very easy thanks to Marcus, one of the developers. Can't wait to turn my store on to see what my customers think!

Using app

About 1 hour

Total reviews

23

Average rating

3.2

5 / 5 Share

Feb. 24, 2022

Installing & setting up this app was super easy. I was able to set it up in about 15 minutes. Daisy from the support team was very helpful as well!

Using app

42 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

The Service From Marcusssssss Is Great :) He Resolved My Question. I Love the App an him service. Thanks

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

Great to be able to reward customers, customer support is second to none too, instant reply and very helpful

Using app

11 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

This shopify app is simple to install and has a clean interface. Marcus was quick to respond and a great help. Still no issues after a few months. Prakash quickly made some interface modifications to enhance our customers experience.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

AVADA supported and resolved our questions quickly!! Our customers satisfy out service!! Thank you, Hana!!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

this app is. amazing works great. helps with my website beautifully. Liz was so helpful she was fast and it worked thank you

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

So far so good, simple to use and the support/service from 'Drake' has been great 5* he really helped with the set up and other avada apps i have. I would like to see more customization options with the company logos and layout etc but avada said this is new so i hope in time they will add more features. :)

Using app

About 19 hours

Total reviews

1

Average rating

5.0