All reviews

Rating Breakdown

  • 5
    95% (1,558 ratings)
  • 4
    3% (54 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 98% (1,603)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 22, 2022

So far this app is Great! I have just started and the support and knowledge from Prakash has been above and beyond. Thank you for all your help and look forward to using this app for our site.

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2022

Giving it 5 stars for how simple it is to use & excellent service from Tony for his prompt & helpful assistance when I needed additional customizations for the chat widget.

Using app

9 months

Total reviews

2

Average rating

4.5

5 / 5 Share

June 21, 2022

Prakash , Did an Amazing job! Took the time to make sure all my needs were handled and went above to assist and make recommendations. Great Customer service, looking forward using the app.

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2022

Good app and easy to use. The customer service is responsive and very helpful. I had help Liz over their chat service, she was friendly, responsive and answered all my questions. I would totally recommend this app.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2022

I added this great app to my store. Easy to install and I am impressed with how easy it was to add the coding; some apps takes forever to just workout exactly where it needs to go. The help I received from Liz in regarding verifying my store was very much appreciated and made the experience a worthwhile experience. I love how the new app looks on my store and again, the ease of use. I'm looking forward to seeing what I customers think too!

Using app

About 2 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

June 19, 2022

Great app and the best customer support ever. Emily was very helpful and super fast in unlocking for free all of the apps features. All shops need this app !

Using app

13 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2024

Amazing customer service! Lydia and William were very responsive, friendly, and knowledgeable. She answered my questions easily and solved my issues. Thank you!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 17, 2022

So far this app looks good and easy to use. Prakash is quick to answer, friendly and helpful. Thank you

Using app

30 minutes

Total reviews

27

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

Julianna was super helpful. Their customer service is always great!!! Awesome app. They are always prompt in answering and help with anything big or small.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 14, 2022

Our experience thus far with AVADA has been amazing. Abby is the rep who helped us and she took the time to explain everything, showed us via screenshots how to adjust certain things, and even made great recommendations on new features coming soon. We are very excited for what is coming with AVADA. Definitely recommend it. -Simply Chrisel Team

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2022

So far this app is working great! We had some trouble with the initial set up but Jasmine from customer help was very fast to respond and helped us solve these issues. I would be great if this app could be integrated with Shopify POS and give rewards to our customer on both channels.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2022

Great service! They are consistently adding new features per our requests, they are also currently working on the ability to fully customize the brand of your rewards popup!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2022

Jasmine was super helpful and addressed all my concerns, definitely an asset and I'm hoping to chat with her again.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2022

A great rewards app that will transform my shop and help me build better and stronger relationships with customers. I have products that encourage repeat purchases, so this will help even more. Thank you to Liz at Avada for the help and advice to get me going with this.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

June 9, 2022

I had a very wonderful experience with the chat agent named Emily. She was very quick in handling my questions and needs. She was also very proactive in helping me with upgrades. It is nice to receive wonderful customer service. That alone speaks volumes for this company. Thanks again Emily!

Using app

11 minutes

Total reviews

10

Average rating

2.8

5 / 5 Share

June 8, 2022

This is a really good app and its definitely helped increase sales. Marcus was really helpful and he helped me change some features to suit my business :)

Store

Amelry

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2022

Marcus was wonderful and quick to help me!! I truly appreciate the effort put in and everything that was done!!!! Thank you Marcus!

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2022

It have a lot of customizable feature. I just chat with Marcus from the support to help me enable time expiracy module, and he did it shortly after.

Using app

18 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2022

We just added the app and customer service is amazing! Had a small issue and Marcus fixed it immediately for us!

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2022

This app is great considering its free, lots of great features and support are friendly as well. (I spoke to Prakash)!

Using app

About 2 hours

Total reviews

22

Average rating

5.0