All reviews

Rating Breakdown

  • 5
    95% (1,558 ratings)
  • 4
    3% (54 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 98% (1,603)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 8, 2022

Emily was amazing! Helped me quickly and made everything super easy to understand. Thank you so much Emily!

Using app

16 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2022

I need a bit of help and Hana was superb! She helped me in a brilliant way and everything was done within 5 min. Recommend 100% <3

Using app

38 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2022

I used this app to create our loyalty program - it was soooo easy to use and support (Hakeem) was very quick and helpful!

Store

Zenzee

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2022

I needed help moving my customers points over from another platform and Candace was Great! Thank you Candace!

Using app

About 15 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2022

It's easy to install. Rather Use this app than the others and 100% satisfied their customer services. Marcus helped me a lot when I was in trouble setting points. Thanks Marcus.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2022

Great customer service from Esther! Everything is very straightforward and easy to use! Highly recommend!

Using app

12 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2022

I've just installed the app. I had a question and needed help to configure something. Prakash was very helpful and quicker than I expected. I'm very satisfied.

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2022

Great for a free rewards program. Their support is very helpful. They have a pretty standard offering and it looks like they are regularly adding new features.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 4, 2022

Great app and a fab initial experience with support straight after downloading the app. Esther was very helpful!

Using app

14 minutes

Total reviews

14

Average rating

5.0

5 / 5 Share

June 30, 2022

Easy to install for loyalty points program! Hana helped getting an expiry set up as well as removing the branding. Quick and excellent service for it being late at night my time! Super happy!!!

Using app

13 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2022

Juliana helped me get set up pretty quick. Great customer service. looking forward to increased sales in our business.

Using app

20 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

June 30, 2022

Support is nice and prompt. App seems to work as designed in tests we did. Hopefully it boost sales.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2022

First time user: Candace from Avada was amazing, fast, and efficient ! She helped me enable all features to my new joy/Avada app. I'm excited to see these features grow! I will be adding this app to my other shop as well as other shops created by me and my team! Candace for President 2022!! lol

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2022

candace helped. She was nice app. App seems easy to set up but I have yet to implement it. Hopefully they will add more features later.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

June 29, 2022

Instant support and solution are given by Candace. This reward point application more useful. Thanks, Candace

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2022

Candice helped. She was nice app. App seems easy to set up but I have yet to implement it. Hopefully they will add more features later.

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2022

I used this app to work in conjunction with the other avada apps that iIuse, its easy to use and set up, Liz from support is a great help

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2022

loved this service! liz was very prompt in her reply and im looking forward to see what i can do with this app

Using app

13 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2023

Mijn ervaring met deze app is zeker positief. Sunny heeft direct geholpen met een paar vragen, dus dat geeft zeker vertrouwen voor het gebruik op onze website.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2024

We recently integrated the Joy Loyalty app into our Shopify store and couldn't be happier with the results. The app is incredibly user-friendly and packed with features that allow us to build a strong, rewarding relationship with our customers. From setting up point-based rewards to creating custom loyalty programs, Joy Loyalty has been a game-changer for our business. Our customers love earning and redeeming points, which has significantly increased their engagement and repeat purchases. What truly sets this app apart is the exceptional support. Anytime we've had questions or needed assistance, William and Lydia were awesome in assisting us. They were responsive, knowledgeable, and genuinely helpful, going above and beyond to ensure that everything runs smoothly and that we're getting the most out of the app. If you're looking for a reliable and feature-rich loyalty program for your Shopify store, I highly recommend Joy Loyalty. It not only enhances customer retention but also offers top-notch support whenever you need it.

Using app

About 2 years

Total reviews

22

Average rating

4.6