Joy Loyalty Program Rewards
All reviews
It is easy to use and quite straightforward! I had some issue and my customer service lady, Hana, walked me through the issue and fixed it almost immediately. Thank you.
New to the app, but the support (Abby) is top notch. Excited to get the rewards going on my site, and happy to know there is great help available if I need it.
OK, let me cut right to the chase, ... "too good to be true" apps exist! This is one of them. Amazing UI, sales boosting features, blazing fast and friendly support (looking at you Liz ;) ), and it's all free!!!
Fantastic customer support, helped me with the setup. Made everything very easy and smooth. Recommend to everyone. Audrey was amazing
It's meant to give the user 100 points on sign up and it doesn't do this. Chatted with helpful customer service and apparently the visitor can redeem the points on checkout...but on their account it shows 0 points, so they don't know they have to check out! It just looks like it doesn't work. Have had to uninstall on this basis, but otherwise was quite pleased, good opportunity to rebrand and online chat function was good too.
Hi, Thank you so much for taking time to give us an honest review. That helps us improve our service better for you and other customers. Our support team made a test and still saw the points added for Signup action. Please refer to this screenshot: https://imgur.com/a/dbkiQ3Y At AVADA, we want nothing more than your success and satisfaction. Please check your mailbox for further update. Thank you Daisy
This rewards app was simple to set up. It's pretty basic. but will get the job done. Chat support from Hana was very helpful and timely.
This app is amazing! Looking for the best loyalty program app and asked for support from one of their CS her name was Liz and she immediately helped with the setup. Recommended!
I have just installed this app. The functions look really good and suit what I would like to achieve both for the customer and for the shop. The support from Liz helping with unlocking features was excellent and swift.
easy and straight forward to use , customer support is also very helpful , especially Abby , she help me alot ! Every shopify page need reward program , please choose Joy Loyalty
Duidelijke en handige app, makkelijk te stylen naar je eigens shop en goede helpdesk. Thanks again Candace.
I have just recently installed the app, still in the setup phase, but all looks straightforward and Prakash provided amazing support so far.
App is user friendly and the chat support is great as well. My chat support person, Prakash, always goes above and beyond for me whenever I need help and I really appreciate them!
i've been installing and removing few loyalty apps but this one is easier to manage. Liz from support is so helpful and gave prompt reply to all of my questions.
I need a bit of help and Hana was superb! She helped me in a brilliant way and everything was done within 5 min. Recommend 100% <3
I used this app to create our loyalty program - it was soooo easy to use and support (Hakeem) was very quick and helpful!
I needed help moving my customers points over from another platform and Candace was Great! Thank you Candace!
It's easy to install. Rather Use this app than the others and 100% satisfied their customer services. Marcus helped me a lot when I was in trouble setting points. Thanks Marcus.
Great customer service from Esther! Everything is very straightforward and easy to use! Highly recommend!
I've just installed the app. I had a question and needed help to configure something. Prakash was very helpful and quicker than I expected. I'm very satisfied.
Great for a free rewards program. Their support is very helpful. They have a pretty standard offering and it looks like they are regularly adding new features.
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