All reviews

Rating Breakdown

  • 5
    95% (1,455 ratings)
  • 4
    3% (50 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 98% (1,503)
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5 / 5 Share

April 21, 2022

first day using this app. Seems like a good app to have for Shopify store. Candace was really responsive and helped with the app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2022

Super helpful, efficient service, all working perfectly. Very happy with this AVADA app and a couple of others! :)

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 20, 2022

We have been getting a lot of positive feedback and more customer interaction thanks to Joy! Roger was very helpful in setting us up and we plan to use it for multiple things in the future. Service was very quick.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2022

Ester was great to work with! Easy to use and friendly site. Customer support was right on top of my questions.

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2022

This app is much needed for your business and it is for free. I hope this app continues to be free because everything is getting expensive. but overall it has great features and I will recommend this app.

Using app

18 minutes

Total reviews

2

Average rating

3.0

3 / 5 Share

July 10, 2024

Helpful and easy to use! Every other app is overpriced! They were very helpful and responsive. Thank you Jasmine! Edit: Unfortunately, they no longer have a good free version of this app and are similar or more expensive than the other apps available.

Using app

Over 2 years

Total reviews

10

Average rating

3.9

5 / 5 Share

Aug. 22, 2023

Amazing app and does exactly what it says! Removing branding is almost instant with responsive live chat agents. My favorite thing is that during my chat with Liz she helped remove their branding from my website. She did so while having a normal and civil conversation with me. Afterwards she noticed while doing one last review of my website that my reward pop up and live chat pop up over lapped and just offered to move it to the left. She then just did it for me. Unlike other companies that tell you how to do something or send an FAQ link she actually took the initiative and effort to handle it for me. This is something I will always support 100%. A Month or Two later I thought of a feature that I would like to have within their platform that they do not offer. Yet again, Liz was there to help me submit a ticket and get my idea down on paper. Only being kind and curious the entire time as we laughed over no one having asked for the feature before. \(0_0)/ Never the less the was attentive to every detail and made sure my needs were met. Could not ask for a better app with better staff.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2022

Thank you Jasmine for super prompt response and big help ! Simple design, easy control, but many possibility.

Store

PADMA

Using app

43 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2022

Great service, Roger was great at helping get the app setup and working for our store. Looking forward to using

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

So far I've had a good experience. Esther was a great help with getting things set up. The app seems pretty easy to use and to set up. Recently worked with Hanna and see was able to help get several features sync to my website. I will say getting the Klaviyo integration to work was a bit of a headache but we managed to get everything taken care of.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2022

This is a great app for Loyalty Points programs. We have experienced nothing but exceptional service from the staff and from Marcus and Prakash specifically. He fixed our request right from the Support Chat Window.. AWESOME Service!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2022

amazing app and amazing support from esther and totally free, so happy! forget the other apps this is the one you want!

Using app

12 minutes

Total reviews

6

Average rating

4.2

5 / 5 Share

April 13, 2022

Jasmine helped me out today and she solved every problem I had. thank you so much. Made using this program easy!

Using app

22 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2023

Super Helpful! Got everything up and running for me. Looks like a super easy app to use. Thank you. Update: We updated our Theme from an older version to the new 2.0 version and our rewards widget went missing! Abby responded to our message and solved the issue incredibly quick. Our customers didn't even notice that it was missing. Thank you Abby!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2022

Roger was very helpful and quick with assistance. Appreciated his help on getting out account set up

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2022

Quick, easy and FREE! So far so good! Installed the app, added points and it was showing in my store in less than 5 minutes.

Using app

34 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2022

So far so good. I've had a little bit of a struggle with the app, but with Drake and Jasmine's help, I'm ready to go! The customer service is top notch!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2022

SO easy to set up! And its FREE! Thank you Marcus for helping me set this up! 100% recommended! Im so excited for this

Using app

25 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2022

Super easy to set up and the action buttons to immediately get help with a chat agent was very nice. My agent Drake was really on top of things and helped me right away with getting this rewards program set up. Can't wait for my customers to reap the benefits of shopping on my site

Using app

28 minutes

Total reviews

2

Average rating

4.5

5 / 5 Share

April 8, 2022

The app is easy to use and integrate. It may solve the purpose if the requirements are not too complicated. Thanks Jasmine for the prompt support

Store

Bibo

Using app

1 day

Total reviews

2

Average rating

5.0