Joy Loyalty Program & Rewards
Maximize loyalty with rewards, points, VIP tier, membership
Rating
4.9
feedback
1,643
chart
#95
All reviews
July 18, 2022
Support for this app is A1. Hana helped me sort some things out and was fast, friendly and reliable. Great app!
July 18, 2022
Great app that does what it promises. Easy connection and great support from Liz :-) This is exactly how it should work at Shopify! Great thing!
July 17, 2022
Super easy to set up, the best support ever - thank you Candace :) Great that its free to as previous ones I have used have been pricey and too complicated!
July 17, 2022
Prakash the agent was patient , knowledgeable and overall customer service is the best i have ever received ! Wish u guys much success
July 16, 2022
I used the app to move into a new loyalty program that integrates with other marketing features. Its easy to use and the support team is very fast and helpfull.
July 15, 2022
It is easy to use and quite straightforward! I had some issue and my customer service lady, Hana, walked me through the issue and fixed it almost immediately. Thank you.
July 14, 2022
Excelente aplicación y servicio de Prakash. Utilizo esta aplicación para ofrecer beneficios por compra y en definitiva cumplio con todas mis espectativas
July 13, 2022
New to the app, but the support (Abby) is top notch. Excited to get the rewards going on my site, and happy to know there is great help available if I need it.
July 13, 2022
Hakeem was very helpful. Great customer service and address my question quickly with fast response time and friendly service.
July 13, 2022
OK, let me cut right to the chase, ... "too good to be true" apps exist! This is one of them. Amazing UI, sales boosting features, blazing fast and friendly support (looking at you Liz ;) ), and it's all free!!!
Dec. 12, 2025
Fantastic customer support, helped me with the setup. Made everything very easy and smooth. Recommend to everyone. Audrey was amazing
July 12, 2022
It's meant to give the user 100 points on sign up and it doesn't do this. Chatted with helpful customer service and apparently the visitor can redeem the points on checkout...but on their account it shows 0 points, so they don't know they have to check out! It just looks like it doesn't work. Have had to uninstall on this basis, but otherwise was quite pleased, good opportunity to rebrand and online chat function was good too.
Hi, Thank you so much for taking time to give us an honest review. That helps us improve our service better for you and other customers. Our support team made a test and still saw the points added for Signup action. Please refer to this screenshot: https://imgur.com/a/dbkiQ3Y At AVADA, we want nothing more than your success and satisfaction. Please check your mailbox for further update. Thank you Daisy
Sept. 10, 2022
This rewards app was simple to set up. It's pretty basic. but will get the job done. Chat support from Hana was very helpful and timely.
July 11, 2022
This app is amazing! Looking for the best loyalty program app and asked for support from one of their CS her name was Liz and she immediately helped with the setup. Recommended!
July 11, 2022
I have just installed this app. The functions look really good and suit what I would like to achieve both for the customer and for the shop. The support from Liz helping with unlocking features was excellent and swift.
July 11, 2022
easy and straight forward to use , customer support is also very helpful , especially Abby , she help me alot ! Every shopify page need reward program , please choose Joy Loyalty
July 10, 2022
Duidelijke en handige app, makkelijk te stylen naar je eigens shop en goede helpdesk. Thanks again Candace.
July 9, 2022
I have just recently installed the app, still in the setup phase, but all looks straightforward and Prakash provided amazing support so far.
Jan. 29, 2023
App is user friendly and the chat support is great as well. My chat support person, Prakash, always goes above and beyond for me whenever I need help and I really appreciate them!
July 8, 2022
i've been installing and removing few loyalty apps but this one is easier to manage. Liz from support is so helpful and gave prompt reply to all of my questions.