All reviews

Rating Breakdown

  • 5
    95% (1,558 ratings)
  • 4
    3% (54 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 98% (1,603)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 18, 2022

Support for this app is A1. Hana helped me sort some things out and was fast, friendly and reliable. Great app!

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2022

Great app that does what it promises. Easy connection and great support from Liz :-) This is exactly how it should work at Shopify! Great thing!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 17, 2022

Super easy to set up, the best support ever - thank you Candace :) Great that its free to as previous ones I have used have been pricey and too complicated!

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2022

Prakash the agent was patient , knowledgeable and overall customer service is the best i have ever received ! Wish u guys much success

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2022

I used the app to move into a new loyalty program that integrates with other marketing features. Its easy to use and the support team is very fast and helpfull.

Using app

31 minutes

Total reviews

4

Average rating

4.0

5 / 5 Share

July 15, 2022

It is easy to use and quite straightforward! I had some issue and my customer service lady, Hana, walked me through the issue and fixed it almost immediately. Thank you.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2022

Excelente aplicación y servicio de Prakash. Utilizo esta aplicación para ofrecer beneficios por compra y en definitiva cumplio con todas mis espectativas

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2022

New to the app, but the support (Abby) is top notch. Excited to get the rewards going on my site, and happy to know there is great help available if I need it.

Using app

About 1 hour

Total reviews

13

Average rating

4.8

5 / 5 Share

July 13, 2022

Hakeem was very helpful. Great customer service and address my question quickly with fast response time and friendly service.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2022

OK, let me cut right to the chase, ... "too good to be true" apps exist! This is one of them. Amazing UI, sales boosting features, blazing fast and friendly support (looking at you Liz ;) ), and it's all free!!!

Store

ZOKshop

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Fantastic customer support, helped me with the setup. Made everything very easy and smooth. Recommend to everyone. Audrey was amazing

Using app

Over 3 years

Total reviews

2

Average rating

5.0

3 / 5 Share

July 12, 2022

It's meant to give the user 100 points on sign up and it doesn't do this. Chatted with helpful customer service and apparently the visitor can redeem the points on checkout...but on their account it shows 0 points, so they don't know they have to check out! It just looks like it doesn't work. Have had to uninstall on this basis, but otherwise was quite pleased, good opportunity to rebrand and online chat function was good too.

Using app

About 2 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi, Thank you so much for taking time to give us an honest review. That helps us improve our service better for you and other customers. Our support team made a test and still saw the points added for Signup action. Please refer to this screenshot: https://imgur.com/a/dbkiQ3Y At AVADA, we want nothing more than your success and satisfaction. Please check your mailbox for further update. Thank you Daisy

5 / 5 Share

Sept. 10, 2022

This rewards app was simple to set up. It's pretty basic. but will get the job done. Chat support from Hana was very helpful and timely.

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

July 11, 2022

This app is amazing! Looking for the best loyalty program app and asked for support from one of their CS her name was Liz and she immediately helped with the setup. Recommended!

Using app

13 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2022

I have just installed this app. The functions look really good and suit what I would like to achieve both for the customer and for the shop. The support from Liz helping with unlocking features was excellent and swift.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2022

easy and straight forward to use , customer support is also very helpful , especially Abby , she help me alot ! Every shopify page need reward program , please choose Joy Loyalty

Using app

28 minutes

Total reviews

6

Average rating

5.0

4 / 5 Share

July 10, 2022

Duidelijke en handige app, makkelijk te stylen naar je eigens shop en goede helpdesk. Thanks again Candace.

Store

Watoto

Using app

9 days

Total reviews

3

Average rating

4.7

5 / 5 Share

July 9, 2022

I have just recently installed the app, still in the setup phase, but all looks straightforward and Prakash provided amazing support so far.

Store

HOBA.RS

Using app

23 minutes

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 29, 2023

App is user friendly and the chat support is great as well. My chat support person, Prakash, always goes above and beyond for me whenever I need help and I really appreciate them!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2022

i've been installing and removing few loyalty apps but this one is easier to manage. Liz from support is so helpful and gave prompt reply to all of my questions.

Using app

About 1 hour

Total reviews

1

Average rating

5.0