All reviews

Rating Breakdown

  • 5
    95% (1,659 ratings)
  • 4
    3% (57 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

June 14, 2022

Ive just downloaded and tried the app and very east to use and helpful. Marcus was a great customer service by helping me through every step. thank you

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2022

I just started using this app and it's very useful. It's easy to set up and integrate. The customer service is also wonderful. Thanks to Marcus for the fast and efficient help. I highly recommend it.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 14, 2022

Det er en rigtig god og fed app support svare hurtig og er meget flinke Hana hjalp mig med alle mine spørgsmål

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2022

Love it. I am able to reward my customers and give them motivation to keep coming back. Customer service is also great!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2022

Great app, Jasmine was really helpful. Highly recommended. The app has great features. They have some new features coming soon.

Using app

4 months

Total reviews

15

Average rating

5.0

5 / 5 Share

June 12, 2022

So far this app is working great! We had some trouble with the initial set up but Jasmine from customer help was very fast to respond and helped us solve these issues. I would be great if this app could be integrated with Shopify POS and give rewards to our customer on both channels.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2022

First of all, I really like all of Avada's apps because they help new stores and growing stores show up for their customers like the big boys and girls do (meaning the bigger more established brands). I've also had great experiences with their customer service across all of the apps. I love that I can get someone at any time of the day because they have 24/7 help which works for early morning risers like me! Candace just helped me unlock branding and program options on a Sunday morning. Love it! Quick, simple, and efficient. What more can you ask for...plus it's free!!! Give them a try, you won't be disappointed!!

Using app

26 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2022

Great service! They are consistently adding new features per our requests, they are also currently working on the ability to fully customize the brand of your rewards popup!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2022

Jasmine was super helpful and addressed all my concerns, definitely an asset and I'm hoping to chat with her again.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2022

A great rewards app that will transform my shop and help me build better and stronger relationships with customers. I have products that encourage repeat purchases, so this will help even more. Thank you to Liz at Avada for the help and advice to get me going with this.

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 9, 2022

I had a very wonderful experience with the chat agent named Emily. She was very quick in handling my questions and needs. She was also very proactive in helping me with upgrades. It is nice to receive wonderful customer service. That alone speaks volumes for this company. Thanks again Emily!

Using app

4 months

Total reviews

10

Average rating

2.8

5 / 5 Share

June 8, 2022

What is great about this development company is that they take and reflect customer input. I gave them some feedback on their point system, and they responded immediately. I would recommend their products to everyone. Because their applications are absolutely wonderful and developed with the input of their customers. And I want to be a user of those great applications. Finally, I would like to thank Candace, Esther, and the rest of the staff.

Store

pocoro

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

June 8, 2022

This is a really good app and its definitely helped increase sales. Marcus was really helpful and he helped me change some features to suit my business :)

Store

Amelry

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2022

Fantastic, building out reward programs is very easy to understand. There are helpful staff members waiting by to assist when needed making the experience even better!

Store

Gen Tea

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2022

Marcus was wonderful and quick to help me!! I truly appreciate the effort put in and everything that was done!!!! Thank you Marcus!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2022

Excellent service by Mr Prakash from Avada. My shop has become magnificent after activation of rewards services. Thank you very much

Using app

4 months

Total reviews

4

Average rating

3.8

5 / 5 Share

June 7, 2022

It have a lot of customizable feature. I just chat with Marcus from the support to help me enable time expiracy module, and he did it shortly after.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2022

We just added the app and customer service is amazing! Had a small issue and Marcus fixed it immediately for us!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2022

love your helpful help emmliy it was really good exprince and i would definitely look forward for more work

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2022

I use this app for the rewards program for my online cosmetics store. Jasmine was super helpful in my setup process and making sure that the app runs smoothly for me. I highly recommend using this app! It's very user friendly and an excellent way to add incentives for your customers.

Using app

13 minutes

Total reviews

1

Average rating

5.0