All reviews

Rating Breakdown

  • 5
    95% (1,737 ratings)
  • 4
    3% (58 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (15 ratings)
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5 / 5 Share

July 16, 2022

I used the app to move into a new loyalty program that integrates with other marketing features. Its easy to use and the support team is very fast and helpfull.

Using app

5 months

Total reviews

4

Average rating

4.0

5 / 5 Share

July 16, 2022

I am building a website and want to have rewards for my customers, Tony was a great help in getting me just what I want my customers to see.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2022

It is easy to use and quite straightforward! I had some issue and my customer service lady, Hana, walked me through the issue and fixed it almost immediately. Thank you.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2022

Excelente aplicación y servicio de Prakash. Utilizo esta aplicación para ofrecer beneficios por compra y en definitiva cumplio con todas mis espectativas

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2022

Liz is amazing!!! I cant thank her enough for the help with setting up and integrating Joy into our website! We hope to get alot more customers and sales! Thanks Liz!

Using app

30 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2022

Esther" GAVE GOOD CUSTOMER SERVICE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2022

New to the app, but the support (Abby) is top notch. Excited to get the rewards going on my site, and happy to know there is great help available if I need it.

Using app

9 months

Total reviews

13

Average rating

4.8

5 / 5 Share

July 13, 2022

Hakeem was very helpful. Great customer service and address my question quickly with fast response time and friendly service.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2022

OK, let me cut right to the chase, ... "too good to be true" apps exist! This is one of them. Amazing UI, sales boosting features, blazing fast and friendly support (looking at you Liz ;) ), and it's all free!!!

Store

ZOKshop

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2022

Jasmine assisted me to do a few things and was very helpful with answering my questions. I was new to this app so her guidance helped

Using app

12 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2022

Fantastic customer support, helped me with the setup. Made everything very easy and smooth. Recommend to everyone

Using app

33 minutes

Total reviews

2

Average rating

5.0

3 / 5 Share

July 12, 2022

It's meant to give the user 100 points on sign up and it doesn't do this. Chatted with helpful customer service and apparently the visitor can redeem the points on checkout...but on their account it shows 0 points, so they don't know they have to check out! It just looks like it doesn't work. Have had to uninstall on this basis, but otherwise was quite pleased, good opportunity to rebrand and online chat function was good too.

Using app

About 2 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi, Thank you so much for taking time to give us an honest review. That helps us improve our service better for you and other customers. Our support team made a test and still saw the points added for Signup action. Please refer to this screenshot: https://imgur.com/a/dbkiQ3Y At AVADA, we want nothing more than your success and satisfaction. Please check your mailbox for further update. Thank you Daisy

5 / 5 Share

Sept. 10, 2022

This rewards app was simple to set up. It's pretty basic. but will get the job done. Chat support from Hana was very helpful and timely.

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

July 11, 2022

This app is amazing! Looking for the best loyalty program app and asked for support from one of their CS her name was Liz and she immediately helped with the setup. Recommended!

Using app

13 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2022

I have just installed this app. The functions look really good and suit what I would like to achieve both for the customer and for the shop. The support from Liz helping with unlocking features was excellent and swift.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2022

Me gustó mucho la aplicación. Es una gran herramienta para cautivar a nuestros clientes. La atención de Juliana fue excelente y rápida.

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2022

easy and straight forward to use , customer support is also very helpful , especially Abby , she help me alot ! Every shopify page need reward program , please choose Joy Loyalty

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 10, 2022

The app was easy to set up, and it looks like they are adding new features which is great to see app development. When we had issues with a customer redeeming points for the first time, Emily was quick to respond and help me figure out which setting I needed to update and waited while I tested the change. So far....so good.

Using app

6 months

Total reviews

2

Average rating

3.0

4 / 5 Share

July 10, 2022

Duidelijke en handige app, makkelijk te stylen naar je eigens shop en goede helpdesk. Thanks again Candace.

Store

Watoto

Using app

30 days

Total reviews

3

Average rating

4.7

5 / 5 Share

July 10, 2022

Very attentive and personable!! It felt great not talking to a bot! Thank you to Abby!! And Abby made sure I had everything I need to properly operate this app!!

Store

Yahime

Using app

8 months

Total reviews

3

Average rating

5.0