All reviews

Rating Breakdown

  • 5
    95% (1,558 ratings)
  • 4
    3% (54 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 98% (1,603)
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5 / 5 Share

Feb. 22, 2022

The Service From Marcusssssss Is Great :) He Resolved My Question. I Love the App an him service. Thanks

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

Great to be able to reward customers, customer support is second to none too, instant reply and very helpful

Using app

11 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

This shopify app is simple to install and has a clean interface. Marcus was quick to respond and a great help. Still no issues after a few months. Prakash quickly made some interface modifications to enhance our customers experience.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

AVADA supported and resolved our questions quickly!! Our customers satisfy out service!! Thank you, Hana!!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

this app is. amazing works great. helps with my website beautifully. Liz was so helpful she was fast and it worked thank you

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

So far so good, simple to use and the support/service from 'Drake' has been great 5* he really helped with the set up and other avada apps i have. I would like to see more customization options with the company logos and layout etc but avada said this is new so i hope in time they will add more features. :)

Using app

About 19 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 25, 2022

liz is good and effective ; she is responsive and able to solve my issues fast.. thank you to her..

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2023

I had an issue with the pop up referral reward on mobile devices and Prakash worked with me until I was satisfied with the appearance of my store. The issue was quickly resolved!

Using app

About 1 year

Total reviews

8

Average rating

4.6

5 / 5 Share

Jan. 20, 2022

Great app. Marcus was incredibly helpful and fast to respond when I had a question. Synchs very well into store and is easy to use. I've tried previous programs but this one was the easiest to set up.

Using app

29 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 17, 2022

Great app with a feature that doesn't exist on another app. As well, the support is very reactive. Thanks Drake.

Using app

28 days

Total reviews

15

Average rating

4.3

5 / 5 Share

Jan. 15, 2022

I love this app I use it for my online boutique it is sooooo easy to use customer service is fast and very helpful.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

La aplicación es genial, tiene las funcionalidades básicas para arrancar con un programa de lealtad y se puede integrar a tu página de cuenta. ¡El equipo de soporte técnico es una maravilla! The app is great to start a loyalty program. A great thing is that it can be added to the Account Page to work as a self-service for clients. Support team is great too!

Using app

About 1 hour

Total reviews

9

Average rating

4.9

5 / 5 Share

Jan. 9, 2022

Fennic was great in helping me out when I upgraded my theme. I will for sure use their services again.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2021

Would have been great but all text was not translatable. Couldn't translate even in code. That's a shame since most of it could be translated. Edit: customer support helped to translate all.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Rainy here from AVADA. Thank you for your feedbacks. I saw you already translated almost text in our app. However, there are some labels not supported yet but we are actually adding them fully this month. And also, we can implement the translation for your right now so that you do not need to wait for the update. I sent you a follow-up email, kindly check it so that we can help you at the soonest! Best, Rainy

5 / 5 Share

Aug. 21, 2021

I love this app and the customer service has been fast and amazing! Highly recommend it! Especially for small businesses

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2023

Very easy to use app! Love the layout and being able to offer this to my customers! Really nice Customer Service as well! Highly recommend! Hana was very helpful and quick.

Using app

About 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 2, 2021

Very user friendly app! I am loving it! Thank you to Rainy and her team! They have an excellent support too!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2021

I used this app for my customer loyalty program. A great addition to my website, it helps me get higher conversion and customer retention rate. It's for free.. Thank you so much developers. More power to you guys!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2021

Очень хорошее и полезное приложение. Просто установить и использовать. Служба поддержки очень быстро реагирует и помогает. У меня установлено три приложения от AVADA. Очень приятно, что такие классные приложения ещё и бесплатные. Супер!!!

Using app

12 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you for leaving your feedback for our app. We are happy to assist you and hope to hear more good news from you soon! Best regards, Daisy

5 / 5 Share

July 16, 2021

Has a considerable number of features that are perfectly suited to the applications I had in mind. Customer support have been helpful so far and Avada as a whole seem to genuinely want the best experience to be had.

Using app

7 days

Total reviews

3

Average rating

3.0

Developer Reply

Hello, We are so happy to hear that you're pleased with the results and that we were able to help If there's anything else we can do to help, please let us know. Thank you so much for your wonderful review ❤️ Daisy