Joy Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Loyalty Program & Referrals
Rating
4.9
feedback
1,822
chart
#224
All reviews
Rating Breakdown
Review RSS Feed
May 21, 2022
Prakash was very helpful! Solved my issue quickly and promptly. Love my integration on my store. customers also love it
May 20, 2022
Great app so far, and customer service is very quick and very helpful! Excited to see more features like "birthday" is coming soon!
May 20, 2022
Prakash was quick to offer assistance when inquiring about app features! I am excited for the business to have a loyalty program!
March 10, 2023
Jasmine was wonderful and helped alot. Thank you. She was a absolute perfect help. I recommend this app. Thank you again
May 17, 2022
I'm loving the Joy: Loyalty Program app on my Shopify store MoonGoddessGifts.com. I just started using it and it is wonderful that I can customize the colors/theme. It has nice free loyalty, and rewards features, as well as new ones being added. Great customer service. Liz was very helpful! Thank you, Stacey
Sept. 5, 2022
It is an easy App to use, and their customer service is excellent. I always have a good experience, they are always super nice and helpful, and Hana today was just just great!!
May 16, 2022
Hana was a great help in explaining and ensuring everything worked properly! Thank you again for all the help and im excited to use this new system within my business!
May 15, 2022
Great app, I would highly recommend it and fantastic customer service. I appreciate your help, Esther!
May 15, 2022
I needed help, the response was instant. Very helpful customer service...............................................
May 13, 2022
This app works great, easy for our customers to use and for us which is huge! The support is fast, friendly and super helpful. We are really happy using this app.
May 13, 2022
Esther helped me turn on all of the Rewards programs and answered all my questions she was great! thank you
May 13, 2022
Abby was very kind, quick & knowledgeable. <3 Thank you for providing an amazing service! I can't wait to use this program!
May 12, 2022
Customer support agent Jasmine is quick and very effective in delivering information on all of my questions; very clear even with screenshots. The program is very straightforward!
May 12, 2022
Complacida con el servicio y amabilidad. Gracias Marcus por tu ayuda inmediata. Gracias Una Vez Mas.
Aug. 24, 2022
Started using this app a couple months ago. Esther is really helping me to use and maximize the benefit of this app. Thanks Esther!
May 12, 2022
I contacted customer support via chat and Prakash helped me out in a quick and easy process. Service was prompt and he met my needs in a timely manner.
May 12, 2022
Very helpful and responsive support team in helping me to enable features for the app. Fennic has been helpful in assisting me and answering my queries.
May 11, 2022
Great, easy to use. I receive great customer service when i needed help. Looking forward to my customer using this reward program
May 12, 2022
I ended up deleting this app because after leaving a 4-star review of my overall positive experience, I was pestered by their online chat person to change it to 5 stars. I'm now using smile which has great support to install and also has a free version. Here's my original review: Marcus has really helped getting everything set up on my end. I just wish all of the features were available without having to reach out to them to do it. I'm hoping they have more features in the future!
Hi, Thank you so much for your valuable feedback! We are deeply sorry as some your wanted features are not available at the moment. We are still updating the app and will surely add more requested features in the coming time. Our dedicated support team is always available 24/7 and we wholeheartedly wish to provide you the best service. We have sent you another email to follow up and assist you better. Could you please check and keep our contact? Best regards, Daisy
May 10, 2022
Great App! Super easy to use, Prakash was super helpful in getting all set up. I would HIGHLY recommend this app to anyone looking to start a rewards program.