All reviews

Rating Breakdown

  • 5
    95% (1,738 ratings)
  • 4
    3% (58 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (15 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 30, 2022

Prakash is very helpful and very effective!!! He respond very fast and is patient with my questions.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2022

Easy to use and perfect for my customers. Emily was a huge help with guiding me through the process of setting it up. She made it fun and easy!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2022

This app is great, easy to use, your chat assistance I appreciate. Thanks for helping small tiny businesses as mine.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2022

So far so good! I'm excited to see how I can connect with my customers and keep them interested with Joy!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2022

free app!! i like it !"Candace" is a great assistant. free app!! i like it !"Candace" is a great assistant.

Using app

10 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2022

Great experience, Scott from Shopify suggested this app and I couldn't be more please with the customer service from both JOY and Shopify!

Using app

16 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

May 27, 2022

I like this app and has good features to boost our sales. All setups are very easy, and the customer service I got from their Agent 'Jasmine' offered me a fantastic service when setting up. Overall Great Deal

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 27, 2022

I am just starting to use it. It's free and most of my needs are meet. The customer service is really helpful! Thanks, Hana!

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 27, 2022

Esther was very helpful within the first few minutes of me setting up the loyalty program and helped me troubleshoot things as well as enabled some features for my store. Very kind and would highly recommend.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

May 27, 2022

Thanks to Emily for her great help, the whole set up is smooth and incredibly fast! Love it and recommend to y'all.

Store

KTMAMA

Using app

44 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2022

Great customer service! Prakash answered all my questions quickly and was extremely kind! :) The app offers more than other apps and there's no pay walls!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2022

This is a great, neat little program! This can help my customers earn rewards for purchase discount, and I can even set a limit for redeeming the amount ($50 off for $75 or more etc) so that I don't completely lose out. The colors are customizable and you can set an ability to earn rewards by subscribing, and subbing to your social medias. Birthday points are coming soon as well, and I have many more suggestions to further improve this program. Best of all ITS FREE!!!!!!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2022

Responsive customer service and fixed my issues on the spot. Still trying to find out some thing that meet our needs. Thanks Joy

Using app

28 days

Total reviews

13

Average rating

4.2

5 / 5 Share

May 24, 2022

Very nice customer service and I love it ty!!!! Really nice and works well, I also was able to get help fast

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 24, 2022

Liz was very helpful while i was setting up the app. Best customer service on the Shopify platform.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

I was able to get great support from an amazing chat rep named Juliana who was able to make a change to the theme that wasn't possible on my end. Within 15 minutes too! Thanks so much!!!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2022

I have just added this app to my store. It offers a lot for a free app, so I am looking forward to the benefits.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2022

Great app I am giving a generous 5*'s when they implement a bit more indepth rewarding and integrate some more features that will be a very solid 5. Its a good app with all the makings to be a great app with a bit more time invested into it. Im looking forward to the coming features. I believe those features will be a great addition. As for customer service and help with everything under the sun you can think of. ***Its a 10 Star App!*** Best customer support and help that I have encountered on Shopify yet to date!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2022

Seems like a great and useful app! Just started and hopefully this can bring more customers. Prakash is fast and attentive in assisting. Thank you!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2022

I HAD TO UNLOCK SOME FEATURES THROUGH LIVE CHAT. PRAKASH HELPED ME WITH THAT. HE IS VERY FAST AND RESPONSIVE. HE GET BACK TO ME IN NO TIME AND MY WORK WAS DONE. THANKS, PRAKASH FOR YOUR HELP.

Using app

About 2 months

Total reviews

3

Average rating

5.0