All reviews

Rating Breakdown

  • 5
    95% (1,455 ratings)
  • 4
    3% (50 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 98% (1,503)
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5 / 5 Share

Jan. 25, 2022

liz is good and effective ; she is responsive and able to solve my issues fast.. thank you to her..

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2023

I had an issue with the pop up referral reward on mobile devices and Prakash worked with me until I was satisfied with the appearance of my store. The issue was quickly resolved!

Using app

About 1 year

Total reviews

8

Average rating

4.6

5 / 5 Share

Jan. 20, 2022

Great app. Marcus was incredibly helpful and fast to respond when I had a question. Synchs very well into store and is easy to use. I've tried previous programs but this one was the easiest to set up.

Using app

29 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 17, 2022

Great app with a feature that doesn't exist on another app. As well, the support is very reactive. Thanks Drake.

Using app

28 days

Total reviews

14

Average rating

4.4

5 / 5 Share

Jan. 13, 2022

La aplicación es genial, tiene las funcionalidades básicas para arrancar con un programa de lealtad y se puede integrar a tu página de cuenta. ¡El equipo de soporte técnico es una maravilla! The app is great to start a loyalty program. A great thing is that it can be added to the Account Page to work as a self-service for clients. Support team is great too!

Using app

About 1 hour

Total reviews

9

Average rating

4.9

5 / 5 Share

Jan. 9, 2022

Fennic was great in helping me out when I upgraded my theme. I will for sure use their services again.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2021

Would have been great but all text was not translatable. Couldn't translate even in code. That's a shame since most of it could be translated. Edit: customer support helped to translate all.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Rainy here from AVADA. Thank you for your feedbacks. I saw you already translated almost text in our app. However, there are some labels not supported yet but we are actually adding them fully this month. And also, we can implement the translation for your right now so that you do not need to wait for the update. I sent you a follow-up email, kindly check it so that we can help you at the soonest! Best, Rainy

5 / 5 Share

Aug. 21, 2021

I love this app and the customer service has been fast and amazing! Highly recommend it! Especially for small businesses

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2023

Very easy to use app! Love the layout and being able to offer this to my customers! Really nice Customer Service as well! Highly recommend! Hana was very helpful and quick.

Using app

About 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 2, 2021

Very user friendly app! I am loving it! Thank you to Rainy and her team! They have an excellent support too!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2021

I used this app for my customer loyalty program. A great addition to my website, it helps me get higher conversion and customer retention rate. It's for free.. Thank you so much developers. More power to you guys!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2021

Avada app are very easy to instal and use, if i need an app i first loo at what Avada has available. GRACIAS

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2021

Очень хорошее и полезное приложение. Просто установить и использовать. Служба поддержки очень быстро реагирует и помогает. У меня установлено три приложения от AVADA. Очень приятно, что такие классные приложения ещё и бесплатные. Супер!!!

Using app

12 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you for leaving your feedback for our app. We are happy to assist you and hope to hear more good news from you soon! Best regards, Daisy

5 / 5 Share

July 16, 2021

Has a considerable number of features that are perfectly suited to the applications I had in mind. Customer support have been helpful so far and Avada as a whole seem to genuinely want the best experience to be had.

Using app

7 days

Total reviews

3

Average rating

3.0

Developer Reply

Hello, We are so happy to hear that you're pleased with the results and that we were able to help If there's anything else we can do to help, please let us know. Thank you so much for your wonderful review ❤️ Daisy

5 / 5 Share

July 13, 2021

Great app. Very easy to install and use. Had some issues and Candace helped us quickly to resolve it. Highly recommended.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2021

Great app! Easy to install. This was the second site I installed it on and Candace was very helpful and got the staff to install the feature on every page when i couldn't do it myself. I love that you can customize the colors, so it matches the site them and fits in seamlessly. Another great app by Avada to help us obtain and retain customers! I look forward to more apps that your company releases

Using app

4 days

Total reviews

16

Average rating

4.8

5 / 5 Share

July 7, 2021

This app comes with basic set-ups. Customer support - Daisy is excellent, got our store set up and fixed the issues we faced. More update like referral will come soon. Please keep this app free! Can't wait for new updates. Thank you!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review on our app and customer service ❤️ That really motivates us to provide better apps and service for you and other users. We have sent you an email informing you about our plan to add more reward methods such as referral. Please check your mailbox and we can have a chance to discuss more 🙏 Best regards, AVADA Team