Judge.me Product Reviews App
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UPDATE: Excellent Support and a Fair Resolution I originally left a 1-star review after seeing a $15 charge through Shopify Billing after I had already uninstalled Judge.me. Following my review, Isabela, a Team Lead at Judge.me, personally reached out to me. She clearly explained that the charge related to a subscription period that had already started while the app was still installed and that uninstalling the app had correctly stopped future renewals. She also acknowledged that this could have been communicated more clearly and issued a full refund of the $15 charge. I really appreciate the way Isabela handled the situation. She was professional, transparent, and fair, and my concern was fully resolved. Customer service should be judged not only by whether problems occur, but also by how a company responds when they do. In this case, Judge.me handled the resolution very well. I’m therefore updating my original 1-star review to 5 stars based on the support and resolution I received. Thank you, Isabela.
had issues getting reviews to line up on product pages had some great help from tasnim getting everything sorted very happy with the customer service any issue really do help get the problem solved
Great customer service / tech support. Marina was awesome and helped me with the issue I was having.
Love this app. Jess was very helpful in walking me through some setup issues.
Mohammed was very kind and easy to work with. He resolved our issue easily and efficiently.
Zeer goede app en fijne hulp als je ergen niet uitkomt.
I got help from Ron! He answered fast and we resolved my problem!
very goood for beginner for new bussiness with free plan
An exceptional app. It works and integrates beautifully with the website, and it has all the necessary features for different countries and languages. Plus, the support is incredible, always fast and available!!! Thanks for your patience Van!
Good review app and great customer service, resolved an issue I had very quickly.
I had a problem with a link to open my reviews so the customer could see them and Ron very quickly and professionally sorted this for me.
the support team person name "RON" not only helped me he added some formality as well.so i will recomend you
un ottima esperienza sia con l'applicazione sia con l'assistenza
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