Judge.me Product Reviews App
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Superb support from Brian! Thank you! Sorry, have to change my review because of Faissal. He seems does want to provide assistance while another support, Kima, could actually handle it easily. Too bad Kima had to take a break and Faissal jumped in and I am in the middle of waiting forever. Edit: They fixed it finally. I think I have to keep this review as authentic as it was not the best experience I could have.
Thank you for your honest feedback. We’re sorry for the experience you had during the handover, we understand how frustrating it is to wait without clear progress, especially when another agent was able to resolve it quickly afterward. That’s not the level of consistency we aim for. The issue with the images has now been identified and resolved, and we’ve also shared your feedback internally to improve how our team handles similar cases moving forward. Thank you again for bringing this to our attention, it helps us improve both our support and overall experience.
Great App for showing authentic reviews on website.
judgemeの機能はさておき、迅速に質問に対応いただき解決しました。 機能面はもう少しノーコードでカスタマイズできるようにしていただきたいです。
5 étoiles pour l'assistance humaine en ligne. Passé le 1er barrage de l'assistance IA (fort dommage) qui n'a été d'aucune utilité et m'a fait perdre du temps, la personne avec laquelle j'ai échangé a été rapide et très efficace.
très satifaite de cette brassière ,chaleur apaisante et ce massage relaxant j aime beacoup. SOPHIE
AI robot understod my problem and was able to help me with it.
support took their time and actually guided me through different obstacles. I may have encountered. They walk me through Edits and helped me along the way. I still need to play around with the app to see if there’s a way to change layouts which I’m sure there is I just need to spend some time on it.
Buena confianza, seguro y muy buena calidad muy excelente
Brian was great. He was knowledgable and worked efficiently!
I struggled getting my issue fixed working with their AI support, but when I got past that to a real person they fixed my issue very quickly.
We had trouble with the "first line" customer support who gave us incorrect information. But after leaving a review the app developers reached out and helped us to resolve our problem.
Thank you for sharing your feedback. You’re absolutely right to be concerned about personal information appearing in a review, and we’re sorry the initial process felt frustrating. Our team was initially cautious because reviews are considered the reviewer’s content, which means we normally need the reviewer’s confirmation before modifying it. However, once we confirmed the situation and spoke with you, we made a one-time exception due to the privacy concern and removed the address from the review so it’s no longer visible. We appreciate you bringing this to our attention and giving us the opportunity to resolve it. If there’s ever anything similar in the future, please don’t hesitate to reach out, we’ll be happy to help.
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