Judge.me Product Reviews App
Collect unlimited product reviews, star ratings, testimonials
Rating
5.0
feedback
37,089
chart
#178
All reviews
Review RSS Feed
Jan. 30, 2026
Jan. 30, 2026
Jan. 30, 2026
Good app - easy to use and lots of functionality to show your reviews on the store and pull in from external sources!
Jan. 30, 2026
I have been trying out your product to see if I wanted to buy a premium paid version. I just hand wrote 40 emails to existing customers asking for reviews. I used the link invitation that goes to my own website as it's higher trust for my customers. A few of them have just reported the link doesn't work. I've tried it and it doesn't consistently for me either. I have lost the chance of good reviews and look incompetent in front of my customers. I'd like you to fix this or I'll go to another app. Your own internal submit review button doesn't work. Absurd!!!
We’re really sorry to hear about this frustrating experience, especially when you took the time to personally reach out to customers and then ran into issues with the review link and verification. We completely understand how important it is to have a smooth and trustworthy review flow. We’ve already followed up with you privately and are actively investigating the specific cases you mentioned. In some situations, reviews submitted directly through the storefront widget require an additional verification step (and older orders placed before the app was installed may need manual matching), and we’re working with you to get those reviews properly verified. Thank you again for flagging this. Our team is here to make sure everything works reliably and to help you collect reviews with confidence.
Jan. 30, 2026
Excellent response and collaborated with me easily to input code and get me up and running!
Jan. 30, 2026
Jan. 30, 2026
Jan. 30, 2026
Jan. 30, 2026
Great support! They helped solve the problem and explained everything clearly. It’s really nice not to feel alone with your question. Thank you!