Judge.me Product Reviews App
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"I would like to thank Oualid from the Judge.me support team for the exceptional assistance. He was extremely helpful, knowledgeable, and quick to resolve my technical questions regarding the review configuration on my store. It is rare to find such attentive and well-prepared support. A true value for anyone using Judge.me!"
easy to use review request app that our customers act on. Check out our reviews on http://www.brewbitz.com
Very good support, always has an option!
The app is not super user friendly. I had to reach out to the customer care team multiple times. The guides could be more clear, maybe tutorials rather than text that is hard to follow and implement in specific cases.
Thank you for your honest feedback. We're glad our support team was able to help whenever you reached out, but we also understand that needing to contact support multiple times isn't the ideal experience. Setting up a review solution should feel straightforward, and it's clear we have room to improve in that area. We especially appreciate your comments about our guides and tutorials. While we provide extensive documentation, we understand that written instructions don't always translate easily to every store setup or use case. Feedback like yours helps us improve both our onboarding experience and the educational resources we provide. We've shared your suggestions internally, including the need for clearer, more practical tutorial content to complement our help articles. Thank you again for taking the time to share your experience and for giving Judge.me a try. If you ever need assistance, our team will always be happy to help.
Excellent! First of all, the customer service was very patient in answering my questions, and the final result was exactly what I wanted. I will definitely repurchase this product.
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